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Mall of Georgia Mazda

(1,895 reviews)
Sales hours: 12:00pm to 6:00pm
Service hours:
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
New (877) 371-3823 (877) 371-3823
Used (877) 371-6193 (877) 371-6193
Service (877) 372-3482 (877) 372-3482

Reviews

(1,895 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mall of Georgia Mazda from DealerRater.

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Poor customer service

Poor customer service ! Once they get you to buy,no one wants to help you.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your feedback. Our sales team strives to provide every guest with exceptional customer service from start to finish. Please contact me at 678-745-2500 and I would appreciate the opportunity to discuss. Colton Palmer Client Relations Manager

Mazda Mall Of GA

Excellent customer service! Great experience in buying my first car! Demetris Beal was very helpful in picking the perfect car for me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much Sarah for sharing your great feedback. I am glad to hear that Demetrius provided you with great service. Congratulations on your first car and thank you for giving us the opportunity to earn your business. Colton Palmer Client Relations Manager

Great Customer Service

Harrison Tait and everyone at this dealership made me feel comfortable while I was shopping for my car. I am very happy that I came here. The buying process was fast and to the point which is what I wanted. I'm going to definently recommend this place. Thank you Harrison for helping me purchase my first car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Mayra for sharing your feedback and congratulations on your first car purchase. I am glad to hear that Harrison provided you with a great buying experience. Thank you for giving us the opportunity to earn your business. Colton Palmer Client Relations Manager

Our visit to Rick Hendricks Mazda

John was a great salesman and provided me everything I needed/was looking for!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Jonneia for sharing your feedback. We strive to provide every guest with an excellent experience. I am glad to hear that John was able to do so. Thank you for giving us the opportunity to earn your business. Colton Palmer Client Relations Manager

Great Experience Purchasing, Start to Finish

My whole experience at Mall of Georgia Mazda was excellent. The customer service was outstanding. I would recommend visiting this dealership for your next new or used car purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share a bit of feedback. I am happy to hear that your overall experience was awesome from start to finish. Thank you for giving us the opportunity to earn your business. Colton Palmer Client Relations Manager

Great Experience

This was a great buying experience thank you at Mazda mall of Georgia

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your great experience. I am glad to hear that you had a great buying experience when you came to visit us. Thank you for giving us the opportunity to earn your business. Colton Palmer Client Relations Manager

Frank Hickman was a Joy!

Frank has been extremely patient during our decsion process and is honestly the resaon we came back to this dealership to make our deal. He was very knowledgable , professional and polite at all times.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to share your feedback about your great experience. I am really happy to hear that Frank did an exceptional job and was able to provide you with a quality experience. Thank you for giving us the opportunity to earn your business. Colton Palmer Client Relations Manager

Frank Hickman was Great!

Frank was personable, polite, knowledgeable, and awesome. Made the process quick and easy. Would buy again from Frank. Great experience. Solid customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Kristy! I am very happy to hear that Frank was polite and knowledgeable. I am glad he was able to make the process quick and easy for you. Thank you for giving us the opportunity to earn your business. Colton Palmer Client Relations Manager

Car buyer

Accommodating and easy to deal with some cliche sales tactics but nothing more than you get at any other dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your feedback. I am glad to hear that our associates were accommodating and easy to work with. Thank you for giving us the opportunity to earn your business. Colton Palmer Client Relations Manager

Quillan is the man with the plan.

Quillan is a friendly provider. Great guy. John newton is helpful as well. Great atmosphere.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Josh for taking the time to share your great experience. I am glad to hear that Quillan was friendly and John backed him up making your experience a good one. Thank you for giving us the opportunity to earn your business. Colton Palmer Client Relations Manager