Reviews
John McAdams took great care of us at Loving Honda. We bought exactly the vehicle we wanted and didn’t feel antagonized during the process. This was a no pressure sale and we are happy customers.
John McAdams took great care of us at Loving Honda. We bought exactly the vehicle we wanted and didn’t feel antagonized during the process. This was a no pressure sale and we are happy customers.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Very good people at service department. Bought care in 2018 at the same dealership and have had it serviced at the same place.
Very good people at service department. Bought care in 2018 at the same dealership and have had it serviced at the same place.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
I already wrote it out. I will not go through it again. That is all.
I already wrote it out. I will not go through it again. That is all.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Friendly knowledgeable sales staff and easy to work with. No high pressure. Good fair prices
Friendly knowledgeable sales staff and easy to work with. No high pressure. Good fair prices
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Jeannie helped with the purchase. She was excellent as always. This is the second car purchased through her. Caleb the Finance Manager was easy to deal with as he explained everything in detail. Sam in Service added the trailer hitch and wiring outlet for my mobility scooter. Nolan the Service Manager was helpful as always. As I am an elderly person who has difficulty standing for an extended period, or bending over, we may wish to move the wiring 4-wire flat outlet out from under the rear of the car--a little more to make it easier to access.
Jeannie helped with the purchase. She was excellent as always. This is the second car purchased through her. Caleb the Finance Manager was easy to deal with as he explained everything in detail. Sam in Service added the trailer hitch and wiring outlet for my mobility scooter. Nolan the Service Manager was helpful as always. As I am an elderly person who has difficulty standing for an extended period, or bending over, we may wish to move the wiring 4-wire flat outlet out from under the rear of the car--a little more to make it easier to access.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Loving Honda was the first place I visited when looking for a new car. The sales manager was very informative—she answered all of my questions with even more info. We actually had a conversation with no pushing to buy the car. I ordered my CRV that day, she found the color I had to have in a few days, and I have loved every moment of ownership. The staff at Loving Honda have always been welcoming and knowledgeable. Maintenance has been so easy! Would absolutely recommend them.
Loving Honda was the first place I visited when looking for a new car. The sales manager was very informative—she answered all of my questions with even more info. We actually had a conversation with no pushing to buy the car. I ordered my CRV that day, she found the color I had to have in a few days, and I have loved every moment of ownership. The staff at Loving Honda have always been welcoming and knowledgeable. Maintenance has been so easy! Would absolutely recommend them.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
This is my second car purchase from Loving Honda and it was a great buying experience.
This is my second car purchase from Loving Honda and it was a great buying experience.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I paid them to fix an oil problem, they said they fixed but i continued to have the same problem and when i took it back they said its was something else and wanted me to pay them again. I refused to pay them again for the same issue. But of course they may like it was something else that’s caused it. But this would not have been the first time they have misdiagnose my car. I will drive to Tyler, Houston are Longview before I’ll go back the Lufkin loving Honda
I paid them to fix an oil problem, they said they fixed but i continued to have the same problem and when i took it back they said its was something else and wanted me to pay them again. I refused to pay them again for the same issue. But of course they may like it was something else that’s caused it. But this would not have been the first time they have misdiagnose my car. I will drive to Tyler, Houston are Longview before I’ll go back the Lufkin loving Honda
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Brian in the Service department provided excellent service. He kept me updated on the status and was very professional. Loved that I was able to just pull in and get service on a Saturday without an appointment.
Brian in the Service department provided excellent service. He kept me updated on the status and was very professional. Loved that I was able to just pull in and get service on a Saturday without an appointment.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Arrived a little early and service manager got the car into the shop quickly. Transmission oil was changed and car brought back to departure lounge location nearly before the scheduled appointment. No issue with maintenance performed or billing.
Arrived a little early and service manager got the car into the shop quickly. Transmission oil was changed and car brought back to departure lounge location nearly before the scheduled appointment. No issue with maintenance performed or billing.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair