BMW of Arlington

My service advisor was very helpful. I was not pleased with the price of my repairs however, I was pleased with the level of customer service provided by Joshua.

Mike W made buying my new car an easy process. I definitely recommend Mike W and BMW of Arlington to anyone looking to purchase a vehicle. Kudos to Margaret and Adel for assisting me throughout the process, also.

David Zimlich at BMW of Arlington was exceptional! His customer service was exceptional. I was in there, tested the vehicle I wanted and walked out of the dealer with the car.

Love the new look and great service They have great coffee and they allow me to look at new cars without being hassled on the floor

I was an out of state buyer and had been in touch with 2 people (nia and justin) from the dealership through emails and text messages. They ran my credit application and i was approved with a high apr but nonetheless approved and i told them i wanted to proceed with the application. They sent me a credit card authorization form to put the deposit on. As i filling the form out, i was told that the car is no longer on the market. Not only this isnt ethical and just wrong, i received way too many hard inquiries on my credit and my score went down by 30 points immediately, just killing all my chances of buying another car in a different dealer. Worst sales people ever! He didnt even reply. I received a call hours later, and was told to look for another car they have on their website or just walk away. Do not work with them! Stay away!

I was an out of state buyer and had been in touch with 2 people (nia and justin) from the dealership through emails and text messages. They ran my credit application and i was approved with a high apr but nonetheless approved and i told them i wanted to proceed with the application. They sent me a credit card authorization form to put the deposit on. As i filling the form out, i was told that the car is no longer on the market. Not only this isnt ethical and just wrong, i received way too many hard inquiries on my credit and my score went down by 30 points immediately, just killing all my chances of buying another car in a different dealer. Worst sales people ever! He didnt even reply. I received a call hours later, and was told to look for another car they have on their website or just walk away. Do not work with them! Stay away!

I am absolutely disappointed with this dealership. I am disappointed with Mercer, Nia and Terry. The deal was a solid one; however, the fact that no one returned a phone call or stated what was needed is beyond me. To make matters worse, I had to follow up to make sure they were working on my deal. Mercer thought Nia was working on it and Nia assumed Mercer was working on it - needless to say, the car was sold but I was first in line to buy it. I wouldn't recommend Mini of Arlington to anyone in my sphere of influence. Jessica H.

The best priced and easiest process . COREY IS THE BEST. Abd the service technicians always put my seat back the way they found it.

The airbag/seatbelt indicator light came on in my vehicle - scary! But there was nothing scary about the service I received at BMW of Arlington. My service advisor Cory Rudd, was personable and kept me informed every step of the way. Getting my loaner car was a seamless process and my vehicle looked great when I picked it up.

I am an owner of 750li. I have been a customer of BMW Arlington for several years. Unfortunately after they decided to implement an oil leak issue, based on BMW settlement for my engine, they turned my car into a death trap. After they made changes to my engine I have been back to their shop at least five times. My car which was one of the most beautiful and powerful machines I have ever owned, started stopping in the middle of the highway causing a major threat to my safety. It caused a huge disruption to my family life, and turned a 6 figure investment into a nightmare. Although they told me my car engine now under a 2 year warranty, every time I take it back, after a horrible engine episode, they claim it is not related to the oil leak issue and have the audacity to ask me for more money. I have put up with the rudeness of some of their staff, and the unwelcoming posture in hope they do the right thing especially for a customer who spends a large amount of money in their shop, but I am getting to the end of my robe, and thinking not only staying away from their shop, but BMW all together