Reviews
Grubbs add $3000 ‘protection package’ and $1390 for
Grubbs add $3000 ‘protection package’ and $1390 for ‘additional destination and handling fee’ on top of the price you see on cars.com. These are ridiculous add ons, and they wonder why they have cars and trucks rotting in their lot.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi John thank you for taking the time to leave us your feedback. We do not have a record of your visit, but we would be happy to answer any questions you may have. Our General Sales Manager, Mathew Kusez, would like more information from you. Please give him a call at 817.786.4860. We look forward to hearing from you. Thank you and take care.
Professional, staff, knowledgeable mechanics, excellent
Professional, staff, knowledgeable mechanics, excellent pricing, timely delivery. I highly recommend The crew at Grubbs Nissan in Bedford, Texas.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
I have purchased 9 Nissans from here.
I have purchased 9 Nissans from here. 8 Rogues and 1 Murango. Great service. 7 Rogues I purchased through their salesman Mr. George Haydin.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Renee, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything more we can do for you. Thank you and take care.
Sal was very nice and friendly and got the job done and
Sal was very nice and friendly and got the job done and kept me informed on what was wrong I really like their excellent service and I told my friends about them
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joyce Mcdaniel, we're so glad that we were able to go above and beyond your expectations!
Great customer service when calling to get scheduled for
Great customer service when calling to get scheduled for an oil change appointment. Fast service and great lounge area with WiFi while you wait.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Gina, thank you for taking the time to leave a review for us at Grubbs Nissan. We're happy we could meet your expectations!
Grubbs keep you informed from start to finish.
Grubbs keep you informed from start to finish. Brandon kept me updated throughout the entire process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
My old Pathfinder previously had wiring repairs done to
My old Pathfinder previously had wiring repairs done to get the car running after rodent damage, but did not resolve multiple dash service lights, etc. Grubbs figured out the multiple electronic issues, were able to locate replacement parts, and got it all put back together. And they were good folks to deal with. I'm pretty happy with the results and impressed that a dealership can provide that level of repair service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rich, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you and take care.
Returned lease vehicle.
Returned lease vehicle. Sales Consultant Rachid & General Sales Manager, Matthew Krusez made the transition (to pick up my new 4th lease vehicle w/Grubbs) very smooth & easy. I also want to recognize the Service Dept. - they have always been great to work with when maintaining all my lease vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Mmccall, thank you for taking the time to leave a review for us at Grubbs Nissan. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!
Great service experience.
Great service experience. Encouraged to use their Lyft service rather than wait. So nice to go directly door to door rather than the old courtesy car run around town with other customers. Service staff saw me exit Lyft, opened my car door, handed me the key & said he’d return with my paperwork so I could be on my way. Best service experience ever, 5 stars
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Deb, thank you for taking the time to leave a review for us at Grubbs Nissan. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!
Car buying experience was ok.
Car buying experience was ok. But we were told someone would explain the bells and whistles. Not so. Was also told I could bring the car back for cleaning. Not so. I love my car but wish the xx wasn’t part of the sell.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Yaya, thank you; we appreciate your feedback! We would like to invite you to visit us at your earliest convenience to do a second presentation of the awesome features and technology on your new vehicle. Please give us a call at 817.268.1000. We look forward to hearing from you. Thank you again, and take care/.