Tom Stehouwer Auto Sales Hours
I called and talked to a salesman the day before making a 2.5 hour one way trip to check out a BMW 135i. I asked questions to verify the condition of... the car before making the trip. On 4/7/2018 I went to take a test drive. One lap around the BMW 135i I knew this car was not as described on the phone. I asked if the car was detailed, it was dirty. No big deal it sits outside by the road. The emblems, exhaust and grill inserts were painted black and chrome was showing through. Looked poorly done. There is a two foot long scuff on the passenger fender and door. The scuff could possibly be buffed out, hard to tell. The front fender had scrapes through the paint. The back rear driver's tire appeared to be low on air. The wheels were painted and most of the paint removed. Paint remained around the lug nut area. The BMW was not as described on the phone. My expectations were high based on the price of 19,995, low mileage and phone conversation. I left very disappointed and feel mislead. I recommend asking for detailed photos requesting flaws before visiting this car dealer.
Sorry the car wasn't what you thought it was suppose to be. We do our best to describe the car and for a 2012 we feel that this one is in above averag...e condition. We hope you find what you are looking for.
We have not bought a vehicle yet, but test drove one and would not hesitate to buy anything from this dealer. Ryan was very upfront and straight, which... is very much appreciated
Kelly,Ryan and Dino are not only hilarious guys they are some of the most thoughtful salesmen you'll ever do business with. Thankyou so much for all your... help and making us feel like family. Sincerely Mr.and Mrs. Spear
We purchased a vehicle from Kelly. I found the entire process to be the simplest ever! Very courteous, knowledgable and caring staff as well. We will most... certainly purchase another vehicle from Kelly and this dealer again.
The staff made us feel comfortable and welcome. Their friendly "no-pressure" approach made the shopping and buying process a great experience. Would not... hesitate to buy another car from these guys! Highly recommended!
We have purchased 2 cards from Tom Stehouwer Auto. They are both excellent cars, and when some small problems cropped up, they immediately took care of... it for us. I will continue to buy cars from them, and feel very thankful for them. When shopping for a used car, I know I can trust them, and that's HUGE!
I bought over the years a few cars from Tom and Kelley the deals I made were very good and the cars were excelent when her was a problem go back and got... it fixed no questions ask,you can not find a better and friendly and quality dealer for miles around I have my children buy from them that much trust I HAVE IN THEM.PQ,Sr.