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Auction Direct

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (10 reviews)
Sales hours:
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (10 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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They won't send you ANYTHING you can look at to be assured they aren't going to blindside you when you arrive.(dealer fees, doc fees, prep fees, dealer profit fees, etc. the list is endless with these types of places) ) They ignore questions you ask like about any basic warranty assurance. I was VERY interested in this 2012 Audi Q7 Prestige S-Line and had cash and would have bought it today but due to their lack of transparency, I walked away. The car was in the Audi dealer service center a month prior (Carfax) so either they refused recommended service or they aren't confident the car will be OK. They sent a video to me which was awesome and at that point I liked the salesman very much, but the belt noise from the engine was clearly an issue as the Audi 3.0T V6 should be whisper quiet at idle. Of course the windshield sticker in all the photos says 2013, first indicator things probably aren't gonna go well. I don't recommend this dealer.

They won't send you ANYTHING you can look at to be assured they aren't going to blindside you when you arrive.(dealer fees, doc fees, prep fees, dealer profit fees, etc. the list is endless with these types of places) ) They ignore questions you ask like about any basic warranty assurance. I was VERY interested in this 2012 Audi Q7 Prestige S-Line and had cash and would have bought it today but due to their lack of transparency, I walked away. The car was in the Audi dealer service center a month prior (Carfax) so either they refused recommended service or they aren't confident the car will be OK. They sent a video to me which was awesome and at that point I liked the salesman very much, but the belt noise from the engine was clearly an issue as the Audi 3.0T V6 should be whisper quiet at idle. Of course the windshield sticker in all the photos says 2013, first indicator things probably aren't gonna go well. I don't recommend this dealer.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I went not really sure if l was buying or looking and ended up buying. My salesman, Kevin was friendly and knowledgeable as was the rest of the staff. I’ve purchased cars before were they keep you there forever but this was not the case. It was quick and easy. Thanks guys.

I went not really sure if l was buying or looking and ended up buying. My salesman, Kevin was friendly and knowledgeable as was the rest of the staff. I’ve purchased cars before were they keep you there forever but this was not the case. It was quick and easy. Thanks guys.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Saque un carro dando un buen downpayment y al cabo de un mes me lleva el carro diciendo q no saben nada , q fue el banco el q lo retiro por q no aprobo el negocio y no me devuelven mi dinero de down Payment ( Son unos estafadores ) nunca se les ocurra comparar un carro en este lugar

Saque un carro dando un buen downpayment y al cabo de un mes me lleva el carro diciendo q no saben nada , q fue el banco el q lo retiro por q no aprobo el negocio y no me devuelven mi dinero de down Payment ( Son unos estafadores ) nunca se les ocurra comparar un carro en este lugar

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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THANK YOU! AUCTION DIRECT GREAT SERVICE OVERALL.THEY REALLY CARE ABOUT THE CUSTOMER SERVICE THEY HELPED ME GET IN A NEW RIDE REALLY RECOMMEND ANYONE THATS IN THE MARKET FOR A VEHICLE TO CALL THEM 5 STAR SERVICE

THANK YOU! AUCTION DIRECT GREAT SERVICE OVERALL.THEY REALLY CARE ABOUT THE CUSTOMER SERVICE THEY HELPED ME GET IN A NEW RIDE REALLY RECOMMEND ANYONE THATS IN THE MARKET FOR A VEHICLE TO CALL THEM 5 STAR SERVICE

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Purchased a vehicle; problems started the minute we hit the road. Dealership farms vehicle out to whatever service shop is open regardless of their specialty or reputation. Communication with owner manager for help non existent- 9 weeks after purchase vehicle has been deemed unsafe and repairs will be more than paid for vehicle. They have the 30 day warranty . All issues occurred in those thirty days. Buyer beware - they will work with you and smile and say all the right things - until your signature is on the dotted line. Take the bus - call an Uber. Don’t get a vehicle here

Purchased a vehicle; problems started the minute we hit the road. Dealership farms vehicle out to whatever service shop is open regardless of their specialty or reputation. Communication with owner manager for help non existent- 9 weeks after purchase vehicle has been deemed unsafe and repairs will be more than paid for vehicle. They have the 30 day warranty . All issues occurred in those thirty days. Buyer beware - they will work with you and smile and say all the right things - until your signature is on the dotted line. Take the bus - call an Uber. Don’t get a vehicle here

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Este dealer es una gran estafa.. te venden los autos con problemas... y te roban el dinero descaradamente. Mintiendote a la hora de la compra

Este dealer es una gran estafa.. te venden los autos con problemas... y te roban el dinero descaradamente. Mintiendote a la hora de la compra

Rating breakdown (out of 5):
Customer service
1.0
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Very quick and easy transaction. i was driving my new car within 1 hour from getting to the dealership. I saved thousands of dollars by only driving 2 hours. They really had Auction Prices to the Public! Great financing options offered, i got a low payment i could afford. thanks Auction Direct Frank Alveraz

Very quick and easy transaction. i was driving my new car within 1 hour from getting to the dealership. I saved thousands of dollars by only driving 2 hours. They really had Auction Prices to the Public! Great financing options offered, i got a low payment i could afford. thanks Auction Direct Frank Alveraz

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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For a buyer that had not so great credit, Auction Direct to the rescue. Very knowledgeable staff. Sandy was Awesome ! Jorge the salesman was great! I am truly happy with my new Lexus Is250! Who would have thought that i could buy a lexus for the the price of a toyota. Auction Direct made it happen. Thanks again, loyal customer for life $$$

For a buyer that had not so great credit, Auction Direct to the rescue. Very knowledgeable staff. Sandy was Awesome ! Jorge the salesman was great! I am truly happy with my new Lexus Is250! Who would have thought that i could buy a lexus for the the price of a toyota. Auction Direct made it happen. Thanks again, loyal customer for life $$$

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We are very pleased with the minivan purchased! Auction Direct gets a A from us!!! Buy with confidence!

We are very pleased with the minivan purchased! Auction Direct gets a A from us!!! Buy with confidence!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I did not think i was going to get approved...but Gus got it done!!! very happy

I did not think i was going to get approved...but Gus got it done!!! very happy

Rating breakdown (out of 5):
Customer service
5.0
Buying process
4.0
Quality of repair
4.0
Overall facilities
4.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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