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Tom Clark Cadillac

(6,873 reviews)
Visit Tom Clark Cadillac
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–7:00pm 7:00am–7:00pm
Wednesday 8:00am–7:00pm 7:00am–7:00pm
Thursday 8:00am–7:00pm 7:00am–7:00pm
Friday 8:00am–7:00pm 7:00am–7:00pm
Saturday 8:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 4 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award
New (469) 293-2195 (469) 293-2195
Used (469) 293-3982 (469) 293-3982
Service (469) 293-2186 (469) 293-2186

Reviews

(6,873 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tom Clark Cadillac from DealerRater.

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I brought my truck in due to an immediate need.

I brought my truck in due to an immediate need. I expected to have to leave it overnight. They got me in, Mike kept me updated, it was promptly diagnosed, and accurate estimate provided, and 2 hours later I was driving home. I brought my work laptop with me and worked from the waiting area and turned a non productive afternoon into a productive one. I have trusted this dealership exclusively for 25 years and will continue to do so

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We truly appreciate your trust in James Wood Chevrolet Denton over the past 25 years. We're glad to hear that Mike took great care of you and kept you updated during your visit. It's fantastic that you could turn your waiting time into a productive afternoon! We look forward to continuing to serve you in the future. Safe travels with your truck! Sincerely, James Wood AutoPark Management | 940-591-9663

They made buying truck easy.

They made buying truck easy. I had very specific criteria for the truck i wanted and Ryan found the truck in the right color at another dealership. He went over all the bells whistles with me after the purchase. Great all around experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Brent! We're thrilled to hear that Ryan was able to find the truck you wanted and made the buying process easy for you. It's great to know you had a fantastic experience with us at James Wood Chevrolet Denton. We appreciate your feedback and look forward to seeing you again for your next vehicle! Sincerely, James Wood AutoPark Management | 940-591-9663

This was my 3rd GMC Sierra from James Wood.

This was my 3rd GMC Sierra from James Wood. Scotty was very informative and knowledgeable. He answered all my questions in person and was available to answer questions by phone. The entire experience was great! Don was also very easy to work with in explaining the financing and extended warranty information.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you so much for your wonderful review! We're thrilled to hear that your experience with James Wood Chevrolet Denton during your purchase of the GMC Sierra was so positive. Scotty and Don appreciate your kind words, and they are committed to providing excellent service. We look forward to seeing you again soon for your next vehicle! Sincerely, James Wood AutoPark Management | 940-591-9663

Recall on airbag was performed in timely manner.

Recall on airbag was performed in timely manner. I now have a rattle somewhere in the dash that I did not have before.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, Bobby. We're glad to hear that the airbag recall at James Wood Chevrolet Denton was handled promptly. However, we understand your concern regarding the rattle in your dash. Please reach out to us directly, and we will work to resolve this issue for you. Your satisfaction is important to us! Sincerely, James Wood AutoPark Management | 940-591-9663

Mike and team make the service process easy.

Mike and team make the service process easy. From the immediate greeting when I drove into service bay to the ride home. A customer first attitude.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We’re thrilled to hear that Mike and the team at James Wood Chevrolet Denton made your service experience easy and customer-focused. We appreciate your support and look forward to assisting you again on your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

TJ was outstanding.

TJ was outstanding. Excellent communication and had everything ready to go when I arrived. In and out in less than 1 hr!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you, James, for your fantastic review! We're thrilled to hear that TJ provided you with outstanding service and that you were in and out so quickly. We strive to make the car-buying experience efficient and enjoyable here at James Wood Chevrolet Denton. We hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

Gavynn was great from start to finish.

Gavynn was great from start to finish. I appreciate him so so so so much.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We're thrilled to hear that Gavynn provided you with great service from start to finish. At James Wood Chevrolet Denton, we strive to ensure every customer has an exceptional experience. We appreciate you choosing us and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

Good service; work was done sooner than expected.

Good service; work was done sooner than expected. Excellent communication. They were helpful with everything I needed during my time at the dealership.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you so much for your wonderful review! We're glad to hear that you received good service and that the work was completed sooner than expected. Excellent communication is a priority at James Wood Chevrolet Denton, and we're pleased that our team was able to assist you with everything you needed. We look forward to seeing you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

Mike at the James Wood service dept.

Mike at the James Wood service dept. did a very good job handling our service visit. The service dept is why we like doing business at J.W.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Mike, for your wonderful feedback! We're thrilled to hear that our service department met your expectations during your visit. At James Wood Chevrolet Denton, we strive to provide excellent service and it's great to know that you appreciate our efforts. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

Amazing & fast service with a car wash!

Amazing & fast service with a car wash! Great job it was nice to have service with James wood!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review, Maya! We're thrilled to hear that you had an amazing and fast service experience at James Wood Chevrolet Denton. It's great to know that you enjoyed the car wash as well. We appreciate your kind words and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663