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Tom Clark Cadillac

(6,846 reviews)
Visit Tom Clark Cadillac
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–7:00pm 7:00am–7:00pm
Wednesday 8:00am–7:00pm 7:00am–7:00pm
Thursday 8:00am–7:00pm 7:00am–7:00pm
Friday 8:00am–7:00pm 7:00am–7:00pm
Saturday 8:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 4 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award
New (469) 293-2195 (469) 293-2195
Used (469) 293-3982 (469) 293-3982
Service (469) 293-2186 (469) 293-2186

Reviews

(6,846 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tom Clark Cadillac from DealerRater.

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Great auto buying experience!

Great auto buying experience! Everything was clearly anticipated and explained! No game playing, just straight up business deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We’re glad you had a great auto buying experience at Tom Clark AutoPark Denton. Our team strives to provide clear communication and a straightforward process for our customers. We look forward to assisting you again in the future. Sincerely, Tom Clark AutoPark Management | 940-591-9663

My 2025 Equinox had a strange intermittent noise that I

My 2025 Equinox had a strange intermittent noise that I couldn't diagnose. Mike Belew listened carefully to my description and the technician identified and resolved the issue as a loose headliner. The repair was completed the same day, and the cost was covered because the Equinox is still under warranty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Don! We're thrilled to hear that Mike and our team were able to diagnose and resolve the issue with your 2025 Chevrolet Equinox so efficiently. It's great to know that the repair was completed the same day and that it was covered under warranty. We appreciate your trust in Tom Clark Auto Park and look forward to assisting you again in the future! Sincerely, Tom Clark AutoPark Management | 940-591-9663

Noah quickly figured out what I needed and made the

Noah quickly figured out what I needed and made the vehicle buying process so seamless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, Emily! We're thrilled to hear that Noah was able to assist you in making the vehicle buying process seamless. At Tom Clark Auto Park, we strive to provide an outstanding experience for all our customers. We appreciate your feedback and hope to see you again soon! Sincerely, Tom Clark AutoPark Management | 940-591-9663

Always a great experience here.

Always a great experience here. Been customers for over 11 years and even under new ownership, the great service and great people are still alive and well!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We truly appreciate your loyalty over the past 11 years and are thrilled to hear that you continue to have great experiences at Tom Clark Chevrolet, even under new ownership. Our team is dedicated to providing excellent service, and your feedback means a lot to us. We look forward to seeing you again soon! Sincerely, Tom Clark AutoPark Management | 940-591-9663

The guys at Tom Clark really helped me get things going

The guys at Tom Clark really helped me get things going for my business. I appreciate all that Brian and Juan did for me. Everything was a speedy process. When we were down, the trucks were ready to go. I appreciate all the help you guys put in to getting these deals done for me. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that Brian and Juan provided you with excellent service and helped get your business needs met swiftly. Your appreciation means a lot to us at Tom Clark Chevrolet. We look forward to assisting you again in the future! Sincerely, Tom Clark AutoPark Management | 940-591-9663

Matt was fantastic and really helped us get out of a

Matt was fantastic and really helped us get out of a sticky situation! The whole crew worked to get us into an amazing car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! It's great to hear that Matt and our team at Tom Clark Chevrolet was able to help you out and get you into an amazing car. Your satisfaction is our priority, and we appreciate your kind words. We look forward to seeing you again soon! Sincerely, Tom Clark AutoPark Management | 940-591-9663

Service advisor Samantha Norris was awesome like usual.

Service advisor Samantha Norris was awesome like usual. Kept me up to date with what was going on with my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Daniel! We truly appreciate your kind words about Samantha and our service at Tom Clark Chevrolet. It's great to hear that she kept you informed throughout the process. We look forward to seeing you again for your next visit! Sincerely, Tom Clark AutoPark Management | 940-591-9663

Rossie was very professional and helpful.

Rossie was very professional and helpful. Most of the purchase was done through text & email, but once we got to the dealership to finish the process, test driving the desired vehicle and agreeing to appropriate trade-in, we were very impressed with how efficient Rossie is in her job! The process was delayed because the dealership is under new name and management and there was some training going on. They kept us informed throughout the process and it ultimately turned out to be a great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Rossie at Tom Clark Chevrolet. It's great to know that her professionalism and efficiency made the process enjoyable for you, despite the transition our dealership is undergoing. We appreciate your understanding and thank you for choosing us. We look forward to welcoming you back next time! Sincerely, Tom Clark AutoPark Management | 940-591-9663

Everyone has been very nice, but the problem with my car

Everyone has been very nice, but the problem with my car is still puzzling the mechanics both at the dealership and at GM. While I was given a loaner car to drive, I'm still eager to get my little Spark back home where he belongs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. We truly appreciate your patience and understanding as our team at Tom Clark AutoPark Denton works to address the issues with your Chevrolet Spark. We're actively working on resolving the matter and will keep you informed on the progress. If you have any additional questions or concerns, please feel free to reach out to us directly. Your satisfaction is important to us. Sincerely, Tom Clark AutoPark Management | 940-591-9663

Has been almost a month since I purchased a car.

Has been almost a month since I purchased a car. My trade in still has not been paid off. My old lender is wanting payment on the vehicle i traded in. People at TomPark keep telling us they will have someone call or get the issue taken care of. The issue still hasn't been resolved and we are still calling because no one has called us back.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.