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Tom Clark Cadillac

(6,874 reviews)
Visit Tom Clark Cadillac
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–7:00pm 7:00am–7:00pm
Wednesday 8:00am–7:00pm 7:00am–7:00pm
Thursday 8:00am–7:00pm 7:00am–7:00pm
Friday 8:00am–7:00pm 7:00am–7:00pm
Saturday 8:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 4 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award
New (469) 293-2195 (469) 293-2195
Used (469) 293-3982 (469) 293-3982
Service (469) 293-2186 (469) 293-2186

Reviews

(6,874 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tom Clark Cadillac from DealerRater.

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Mr. Laska was just perfect! He is caring, professional,

Mr. Laska was just perfect! He is caring, professional, knowledgeable, and efficient! He kept me updated and made sure I was taken care of. He makes you feel like family because he makes certain you feel safe with your vehicle. The drivers I had were also excellent!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We are thrilled to hear that Mr. Laska provided you with such exceptional service at James Wood Chevrolet Denton. It's great to know you felt cared for and safe with your vehicle. We appreciate your kind words about our drivers as well. We look forward to welcoming you back on your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

Jared was very patient and the drivers for the shuttles

Jared was very patient and the drivers for the shuttles are kind! Kid friendly dealership!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We’re thrilled to hear that Jared provided you with such great service and that you found our shuttle drivers to be kind. At James Wood Chevrolet Denton, we strive to create a welcoming and family-friendly environment for all our customers. We hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

Jarrett Abel has been great to work with and always

Jarrett Abel has been great to work with and always demonstrates a sense of urgency, is quick to respond and pays attention to detail! Thanks Jarrett!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear about your positive experience with Jarrett at James Wood Chevrolet Denton. His dedication to providing excellent service truly makes a difference. We appreciate your feedback and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

Everything always goes smoothly and I am always informed

Everything always goes smoothly and I am always informed about their progress and what is wrong with the car

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We're thrilled to hear that everything goes smoothly during your visits and that our team keeps you informed about your car's progress. At James Wood Chevrolet Denton, we strive to provide excellent service, and your satisfaction is our priority. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

Truck was in for warranty work.

Truck was in for warranty work. I notified my service adviser that I had a low tire that needed attention before picking it up. Not done. Notified my service adviser that I had a software update that needed to be done at the dealership. Not done. The reason it was in the shop in the first place... no complaints.

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We appreciate you taking the time to share your experience with us regarding your truck's warranty work. We understand that the tire issue and software update were not addressed during your visit, and that is concerning. Your feedback is vital, and we encourage you to reach out to us directly at James Wood Chevrolet Denton so we can ensure your concerns are resolved. We are committed to providing the highest standards of service and look forward to assisting you further. Sincerely, James Wood AutoPark Management | 940-591-9663

Good service awesome team at James Woods would recommend

Good service awesome team at James Woods would recommend to friends and family to do business with them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We're thrilled to hear that you had a great experience with our team at James Wood Chevrolet Denton. Your recommendation means a lot to us, and we look forward to welcoming your friends and family in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

The level of incompetence with the James Wood service

The level of incompetence with the James Wood service team is staggering! I'm not sure if this is for public viewing, James Wood or you. Either way, if you're interested in hearing my nightmare please let me know.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Our team has acknowledged this review.

Jagger made buying a new car a great experience.

Jagger made buying a new car a great experience. He knew the vehicle and communicated very well throughout the process.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Chris! We're thrilled to hear that Jagger made your experience with us at James Wood Chevrolet Denton so enjoyable. His knowledge and communication skills are truly assets, and we're glad they helped you in buying your new car. We appreciate your kind words and look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

My contact, Edwin, was very attentive and helpful.

My contact, Edwin, was very attentive and helpful. My visit was great in the waiting area and comfortable. The extended time to complete the update was very very long.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We're glad to hear that Edwin provided you with attentive and helpful service during your visit. We strive to create a comfortable environment at James Wood Chevrolet Denton, but we understand that the extended wait time was not ideal. Your concerns are important to us, and we appreciate you bringing them to our attention. If there's anything more we can do, please don't hesitate to reach out. We look forward to serving you again! Sincerely, James Wood AutoPark Management | 940-591-9663

Ronnie Eison is the very best!

Ronnie Eison is the very best! He has sold us many vehicles, all with the same service and support!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Susan! We truly appreciate your kind words about Ronnie and his commitment to providing exceptional service at James Wood Chevrolet Denton. We're thrilled to hear that you've had such great experiences with us and that Ronnie has been able to assist you with multiple vehicle purchases. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663