Reviews
Why did it take 3 hours for an oil change, when maybe 45
Why did it take 3 hours for an oil change, when maybe 45 minutes was the usual?
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We understand your frustration regarding the length of time it took for your oil change at James Wood Chevrolet Denton. We strive to provide efficient service and appreciate your feedback. If there are specific details you'd like to discuss further, please feel free to reach out directly. We look forward to assisting you better in the future. Sincerely, James Wood AutoPark Management | 940-591-9663
Twice I have had my 2024’vehicle in for the same issue
Twice I have had my 2024’vehicle in for the same issue and it’s still not fixed. Told me they had to order a part and it wound be in around a week or two, still not in after two weeks. What really irritates me is that there is no communication from your side. Horrible customer service!n
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We understand how frustrating it can be to wait for a part and not receive timely updates. Communication is important to us at James Wood Chevrolet Denton, and we appreciate you bringing this to our attention. Please feel free to reach out directly so we can discuss this with you further. We aim to provide better service moving forward. Sincerely, James Wood AutoPark Management | 940-591-9663
3rd vehicle bought from Scotty.
3rd vehicle bought from Scotty. Always great to work with and makes the process easy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review, Terrell. We're happy to know that working with Scotty has made your vehicle purchasing experience so smooth at James Wood Chevrolet Denton. We appreciate your continued trust in us for your automotive needs. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
I wish that if you say you are going to a full diagnostic
I wish that if you say you are going to a full diagnostic you would actually do it. I came in for a noise from my front end and there was no brake evaluation done on the brake system at all. Then it proceeded to need the brakes replaced but was not documented on the report as being bad. This does not make sense.
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- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Parker. We understand your concerns regarding the diagnostic process and the brake evaluation during your visit to James Wood Chevrolet Denton. The team strives to provide thorough assessments and appreciate you bringing this to our attention. We encourage you to reach out to us directly so we can discuss this matter further and ensure your vehicle receives the attention it needs. Thank you for choosing us. Sincerely, James Wood AutoPark Management | 940-591-9663
Was a great easy experience was able to ship it all the
Was a great easy experience was able to ship it all the way to northern Wisconsin and brought it right to my house will buy from him again
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review, Mark! We at James Wood Chevrolet Denton are glad you had a great and easy experience with Ryan. It’s great to know we could arrange shipping all the way to northern Wisconsin for you. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
Jarret Able is always so respectful.
Jarret Able is always so respectful. My mom didn’t have an appointment but was able to get worked in. It’s hard to find honest and respectful people anymore, he is a big reason why she always takes her Trailblazer there for oil changes.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We greatly appreciate you highlighting Jarret's respectful and honest service at James Wood Chevrolet Denton. We're delighted to hear that your mom trusts us with her Trailblazer for oil changes. We look forward to seeing you both again soon! Sincerely, James Wood AutoPark Management | 940-591-9663
Ronnie Eison was very helpful and answered all my
Ronnie Eison was very helpful and answered all my questions. The dealership was excellent in getting the vehicle I wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, Horace! We’re glad Ronnie was able to answer all your questions and help you get exactly the vehicle you were looking for. We appreciate your trust in James Wood Chevrolet Denton and look forward to working with you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
Pleasant.
Pleasant. Able to work in repair on same day. Been a loyal customer for years.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We truly appreciate your loyalty over the years and are glad to hear that we could accommodate your repair needs on the same day. It’s our goal at James Wood Chevrolet Denton to provide exceptional service. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663
Rudy did a great job and the dealership found the truck I
Rudy did a great job and the dealership found the truck I wanted. After buying from A Berkshire Hathaway dealerships in the past James Wood makes it a pleasant experience when I compare them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're thrilled to hear that Rudy did a great job and was able to find the truck you wanted. It's wonderful to know that your experience at James Wood Chevrolet Denton was pleasant and stood out compared to your previous experiences. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
Gavynn and the James Wood service does a great job
Gavynn and the James Wood service does a great job servicing my car. I know they will get the job done right and let me know whether there are issues which need further attention. Gavynn keeps me informed. There ride service between home and dealership adds flexibility for getting the work done.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our service team at James Wood Chevrolet Denton. It’s fantastic that you appreciate Gavynn's communication and our ride service, which adds convenience. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663