Prestige Motors

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4.7
(446 reviews)
Visit Prestige Motors
Sales hours: 9:30am to 8:00pm
Service hours:
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Sales Service
Monday 9:30am–7:30pm 9:00am–6:00pm
Tuesday 9:30am–7:30pm 9:00am–6:00pm
Wednesday 9:30am–7:30pm 9:00am–6:00pm
Thursday 9:30am–7:30pm 9:00am–6:00pm
Friday 9:30am–8:00pm 9:00am–6:00pm
Saturday 9:30am–8:00pm Closed
Sunday 10:00am–6:00pm Closed
(877) 808-0946 (877) 808-0946

Inventory

See all 100 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2013.
Prestige Motors Inc. is a large and diverse used car dealer with 2 locations in Washington(Yakima and Pasco). We offer the most unique and best quality used vehicles in the area. With over 300 used vehicles to choose from we have something for everyone. We also have 100+ years in combined finance experience which means FINANCING FOR EVERY SITUATION!
Ride With Prestige

Service center

Phone number (877) 808-0946

Service hours

Monday
9:00am–6:00pm
Tuesday
9:00am–6:00pm
Wednesday
9:00am–6:00pm
Thursday
9:00am–6:00pm
Friday
9:00am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

View all 10 employees View less employees

Reviews

4.7
(446 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Prestige Motors from DealerRater.

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5.0

Ricky went above and beyond in helping me with my new car

Ricky went above and beyond in helping me with my new car purchase, made the process simple. Everyone from John in the autoshop, to Ricky making the sale easy, to Manny in the finance department. Would highly recommend buying a car from Prestige Motors.

5.0

Ricky went above and beyond in helping me with my new car

Ricky went above and beyond in helping me with my new car purchase, made the process simple. Everyone from John in the autoshop, to Ricky making the sale easy, to Manny in the finance department. Would highly recommend buying a car from Prestige Motors.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

My Husband and me have bought 2 jeeps from here and have

My Husband and me have bought 2 jeeps from here and have had Great service and very friendly staff and very helpful would recommended to all my friends and family

5.0

My Husband and me have bought 2 jeeps from here and have

My Husband and me have bought 2 jeeps from here and have had Great service and very friendly staff and very helpful would recommended to all my friends and family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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5.0

Best customer service I’ve had experience Very helpful

Best customer service I’ve had experience Very helpful Professional service Well received Amazing service

5.0

Best customer service I’ve had experience Very helpful

Best customer service I’ve had experience Very helpful Professional service Well received Amazing service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Amazing

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5.0

Prestige Motors has a outstanding team in Jovani, Omar

Prestige Motors has a outstanding team in Jovani, Omar and Ritchie in the finance department. They truly cared about making sure I got the best deal possible and all done online and over the phone. From getting a competitive financing rate to ensuring the vehicle was serviced and detailed to perfection. They even drove 300+ miles round trip in inclement weather to deliver the car. Polite professional and knowledgeable. Best car buying experience ever!

5.0

Prestige Motors has a outstanding team in Jovani, Omar

Prestige Motors has a outstanding team in Jovani, Omar and Ritchie in the finance department. They truly cared about making sure I got the best deal possible and all done online and over the phone. From getting a competitive financing rate to ensuring the vehicle was serviced and detailed to perfection. They even drove 300+ miles round trip in inclement weather to deliver the car. Polite professional and knowledgeable. Best car buying experience ever!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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5.0

Amazing service by the whole team!

Amazing service by the whole team! Quickest car signing I have ever had. Definitely would go back for another car someday!

5.0

Amazing service by the whole team!

Amazing service by the whole team! Quickest car signing I have ever had. Definitely would go back for another car someday!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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1.0

Zero stars.

Zero stars. I had a car reserved, approved, and scheduled for delivery to me in 2 days.... 2 hours after the confirmation of my transaction, I got a call today saying that the partner dealership sold my car right out from underneath our deal that was already reserved. No communication between the Pasco & Yakima locations. Not satisfied. Completely unprofessional.

1.0

Zero stars.

Zero stars. I had a car reserved, approved, and scheduled for delivery to me in 2 days.... 2 hours after the confirmation of my transaction, I got a call today saying that the partner dealership sold my car right out from underneath our deal that was already reserved. No communication between the Pasco & Yakima locations. Not satisfied. Completely unprofessional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Great place to buy a car the people and the company are

Great place to buy a car the people and the company are a great place to purchase a car they will work with you to get you what you want . Awesome experience.

5.0

Great place to buy a car the people and the company are

Great place to buy a car the people and the company are a great place to purchase a car they will work with you to get you what you want . Awesome experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

I worked with 5 different dealerships on the day I was

I worked with 5 different dealerships on the day I was looking for a car. I submitted my application with Prestige and immediately Johnathan touched base with me to let me know he was working to get me approved. The other dealerships were wanting me to come in and giving me a runaround. Around noon Johnathan called me to let me know he was still working on approval and would continue to stay in communication. All while the other dealers seemed to be more worried with me coming out of work to meet with them. Around the afternoon Johnathan called me again to let me know he got me approved and to come in when it’s convenient for me. He was never pushy or overly involved with my decision and left me some room to think. When I arrived he immediately greeted me sat me down and began getting to know me on a personal level rather than just a customer. All through the long process of buying a car, he was upfront and honest with me with the deal. He worked extensively to get me the car I needed for my family. I couldn’t have ask for better customer service. After a couple days of having my car he made sure to call me again and ask me how the vehicle was and offered to help me with the radio functions that I was having problems with. Prestige worked out amazing with the car, but Johnathan really went above and beyond my expectations with buying a new car.

5.0

I worked with 5 different dealerships on the day I was

I worked with 5 different dealerships on the day I was looking for a car. I submitted my application with Prestige and immediately Johnathan touched base with me to let me know he was working to get me approved. The other dealerships were wanting me to come in and giving me a runaround. Around noon Johnathan called me to let me know he was still working on approval and would continue to stay in communication. All while the other dealers seemed to be more worried with me coming out of work to meet with them. Around the afternoon Johnathan called me again to let me know he got me approved and to come in when it’s convenient for me. He was never pushy or overly involved with my decision and left me some room to think. When I arrived he immediately greeted me sat me down and began getting to know me on a personal level rather than just a customer. All through the long process of buying a car, he was upfront and honest with me with the deal. He worked extensively to get me the car I needed for my family. I couldn’t have ask for better customer service. After a couple days of having my car he made sure to call me again and ask me how the vehicle was and offered to help me with the radio functions that I was having problems with. Prestige worked out amazing with the car, but Johnathan really went above and beyond my expectations with buying a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Spoke to William over the phone and completed a deal.

Spoke to William over the phone and completed a deal. The car was delivered from Yakima to North Bend promptly. The Matrix was older but in great condition, exactly as promised. William was friendly and helpful. We don't shop at dealerships typically, but this was so positive, we would return. Thanks, William!

5.0

Spoke to William over the phone and completed a deal.

Spoke to William over the phone and completed a deal. The car was delivered from Yakima to North Bend promptly. The Matrix was older but in great condition, exactly as promised. William was friendly and helpful. We don't shop at dealerships typically, but this was so positive, we would return. Thanks, William!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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1.0

Bad Experience

Possibly the worst buying experience ever and I have bought a lot of cars. I was trading in an Infiniti for a Venza. We did finally arrive at a deal and right at the end Moe slipped in a $500 charge for vehicle tracking system. I said I didn't need it but he insisted it was embedded. Which was total baloney (Or BS). At that time I should have just called off the whole thing and driven back to Seattle. But we had already invested most of the day so I wrote the check. By the time I got back home I had found what else was wrong. The car had a fearful rear wheel vibration. Caused by two problems Oversize by 2 sizes cheap tires and warnout Rear shocks. Cure news shocks $400 but fixed problem Rebalance all wheels $100. The driver side Seat warmer does not work. Passenger outside mirror does not fold. That I brought to the attention of the salesman and he said that was normal. More BS. Also the car had only one key Fob. $300. I found out later that it's quiet common for dealers to keep a fob as they can turn them in for cash?? I still have to pay for fixing the seat warmer and the mirror. After a few phone calls they did agree to send me $250.00 bt I'm still waiting for it to arrive

1.0

Bad Experience

Possibly the worst buying experience ever and I have bought a lot of cars. I was trading in an Infiniti for a Venza. We did finally arrive at a deal and right at the end Moe slipped in a $500 charge for vehicle tracking system. I said I didn't need it but he insisted it was embedded. Which was total baloney (Or BS). At that time I should have just called off the whole thing and driven back to Seattle. But we had already invested most of the day so I wrote the check. By the time I got back home I had found what else was wrong. The car had a fearful rear wheel vibration. Caused by two problems Oversize by 2 sizes cheap tires and warnout Rear shocks. Cure news shocks $400 but fixed problem Rebalance all wheels $100. The driver side Seat warmer does not work. Passenger outside mirror does not fold. That I brought to the attention of the salesman and he said that was normal. More BS. Also the car had only one key Fob. $300. I found out later that it's quiet common for dealers to keep a fob as they can turn them in for cash?? I still have to pay for fixing the seat warmer and the mirror. After a few phone calls they did agree to send me $250.00 bt I'm still waiting for it to arrive

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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