Reviews
No one at the dealership ever contacted me back, either by phone, text or email
No one at the dealership ever contacted me back, either by phone, text or email
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Seemed a little useless. The car was not described in the ad as a fixer upper, but the response indicated it was and that I could be shown other options. Nope. Seemed a little like bait and switch to me. Now I get a bunch of emails cluttering my inbox. Not interested. Overall rating ... not for me.
Seemed a little useless. The car was not described in the ad as a fixer upper, but the response indicated it was and that I could be shown other options. Nope. Seemed a little like bait and switch to me. Now I get a bunch of emails cluttering my inbox. Not interested. Overall rating ... not for me.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I am pleased to share my recent experience of purchasing a car from Parkway Auto Center, where I received exceptional service from Marcus Anzivino. He demonstrated remarkable patience and provided invaluable assistance throughout the process. After conducting a credit check, which did not yield the best results, Marcus advised me to contact my bank, make a payment on my credit card, and request a pre-auto loan. I followed his advice on Friday morning, but unfortunately, my bank declined my application. I promptly informed Marcus of the denial, despite having made a payment on my credit card in an effort to improve my chances of approval. I then inquired about the possibility of having my brother cosign the loan, to which Marcus agreed. He sent me a link where my brother could provide the necessary cosign information, and within 30 minutes, Marcus contacted me with the welcome news that my application had been approved. He inquired about a convenient time for me to collect my new vehicle. I was thrilled to receive this news, especially considering that my bank had previously declined my application and having my brother cosign was my last resort. With winter approaching, I was eager to acquire a reliable vehicle, so I informed my brother of the update, and we proceeded to sign the necessary paperwork the following day, on Saturday. I am delighted with my new car, and I would highly recommend Marcus to anyone seeking to purchase a vehicle. Thank you, Marcus, for your exceptional service throughout this process.
I am pleased to share my recent experience of purchasing a car from Parkway Auto Center, where I received exceptional service from Marcus Anzivino. He demonstrated remarkable patience and provided invaluable assistance throughout the process. After conducting a credit check, which did not yield the best results, Marcus advised me to contact my bank, make a payment on my credit card, and request a pre-auto loan. I followed his advice on Friday morning, but unfortunately, my bank declined my application. I promptly informed Marcus of the denial, despite having made a payment on my credit card in an effort to improve my chances of approval. I then inquired about the possibility of having my brother cosign the loan, to which Marcus agreed. He sent me a link where my brother could provide the necessary cosign information, and within 30 minutes, Marcus contacted me with the welcome news that my application had been approved. He inquired about a convenient time for me to collect my new vehicle. I was thrilled to receive this news, especially considering that my bank had previously declined my application and having my brother cosign was my last resort. With winter approaching, I was eager to acquire a reliable vehicle, so I informed my brother of the update, and we proceeded to sign the necessary paperwork the following day, on Saturday. I am delighted with my new car, and I would highly recommend Marcus to anyone seeking to purchase a vehicle. Thank you, Marcus, for your exceptional service throughout this process.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Please is nothing but a joke. They sell vehicles with known issues, and they dont seem to care. Please dont give this place any of your money!!
Please is nothing but a joke. They sell vehicles with known issues, and they dont seem to care. Please dont give this place any of your money!!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
I went to look at an '06 Miata I'd seen on line. They had 2. They worked with me on getting the one I wanted with the wheels off the other one. Excellent! They helped me with financing. I drove away with a car I've always wanted. Randy was very helpful and never pushy at all. Very friendly and professional. I would definitely recommend Parkway Auto
I went to look at an '06 Miata I'd seen on line. They had 2. They worked with me on getting the one I wanted with the wheels off the other one. Excellent! They helped me with financing. I drove away with a car I've always wanted. Randy was very helpful and never pushy at all. Very friendly and professional. I would definitely recommend Parkway Auto
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Zach was a very helpful guy. His responses were prompt and courteous. Although I did not purchase a car from him I would consider buying from him in thecfuture
Zach was a very helpful guy. His responses were prompt and courteous. Although I did not purchase a car from him I would consider buying from him in thecfuture
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
They got back to me quickly, but have an inflated sense of what their vehicles are worth. When you have a couple of the same vehicles on your lot for over 650 days, you need to re evaluate your pricing. If it was priced right, it would have sold already. They are worth what people are willing to pay.
They got back to me quickly, but have an inflated sense of what their vehicles are worth. When you have a couple of the same vehicles on your lot for over 650 days, you need to re evaluate your pricing. If it was priced right, it would have sold already. They are worth what people are willing to pay.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
There was an issue with the car I was looking at and they were uninterested in repairing it, and were confused that someone would even want to. It gave me a bad vibe about the deal, so I walked.
There was an issue with the car I was looking at and they were uninterested in repairing it, and were confused that someone would even want to. It gave me a bad vibe about the deal, so I walked.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
People do your homework before buying a vehicle! We have technology these days. We bought and are happy! David and Matt are great salesman. No pressure, we took our time. We will buy again!
People do your homework before buying a vehicle! We have technology these days. We bought and are happy! David and Matt are great salesman. No pressure, we took our time. We will buy again!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I (over)paid Parkway Auto for a 2012 Subaru Forester 2.5X Premium (with high mileage), supposed to be a good vehicle... looks good in and out, drove well ...and now it's a garage ornament I can't drive (so there's no further damage) until I save up several months to pay for repairs. Thanks so much for stranding me, Parkway Auto. (The vehicle is too old to use as collateral for a loan.) >> I told the 'honest' salesman I didn't have much money and needed something reliable, dependable. - 40 miles after leaving the car lot, the CheckEngineLight comes on with errcode P0420 ...turns out the catalytic converter needs replacement. Estimate repair $3900 ($4600 at a Subaru dealer). - ALL Four tires leak ( 7 - 18 PSI each over 10 days). Two repair shops could Not find any damage to the tires... perhaps the vehicle needs new rims, but if so, they should have noticed that. - The battery was the wrong size/type and went dead. I replaced it with the correct one. - Last straw was a skritch, skritch noise in front of the engine which I'm guessing is the water pump, estimated at over $1500 to replace (4 year warranty). --- I haven't driven it 10 times... (but several of those times to a repair shop or a Subaru dealer). Now I've got almost $1000 more into a battery, diagnostic tests, an AF sensor forward of the catalytic converter, and a valve stem, plus bead seal on all four wheels (they still all leak significantly)... not to mention being without transportation now for months, unless I trade it in at a huge loss... Somewhere Else than ParkWay Auto. After agreeing on a final price with the salesman, the guy in charge of paperwork, receiving payment... tried to hit me up for more fees, when sales had already agreed on the final out-the-door, drive-away cost. I had to insist on the sales price. A couple/three weeks later, with the plates in the mail, I received an odd $98 refund check. Took nearly all six weeks to get the title in mail. By the way, when the CheckEngineLight comes on, CruiseControl is disabled, its dash light blinks, as does Traction contol. Supposedly, that's so people don't ignore the CheckEngineLight. >> (When contacted, the salesman gave me the manager's ph. number for me to plead for a repair discount.)
I (over)paid Parkway Auto for a 2012 Subaru Forester 2.5X Premium (with high mileage), supposed to be a good vehicle... looks good in and out, drove well ...and now it's a garage ornament I can't drive (so there's no further damage) until I save up several months to pay for repairs. Thanks so much for stranding me, Parkway Auto. (The vehicle is too old to use as collateral for a loan.) >> I told the 'honest' salesman I didn't have much money and needed something reliable, dependable. - 40 miles after leaving the car lot, the CheckEngineLight comes on with errcode P0420 ...turns out the catalytic converter needs replacement. Estimate repair $3900 ($4600 at a Subaru dealer). - ALL Four tires leak ( 7 - 18 PSI each over 10 days). Two repair shops could Not find any damage to the tires... perhaps the vehicle needs new rims, but if so, they should have noticed that. - The battery was the wrong size/type and went dead. I replaced it with the correct one. - Last straw was a skritch, skritch noise in front of the engine which I'm guessing is the water pump, estimated at over $1500 to replace (4 year warranty). --- I haven't driven it 10 times... (but several of those times to a repair shop or a Subaru dealer). Now I've got almost $1000 more into a battery, diagnostic tests, an AF sensor forward of the catalytic converter, and a valve stem, plus bead seal on all four wheels (they still all leak significantly)... not to mention being without transportation now for months, unless I trade it in at a huge loss... Somewhere Else than ParkWay Auto. After agreeing on a final price with the salesman, the guy in charge of paperwork, receiving payment... tried to hit me up for more fees, when sales had already agreed on the final out-the-door, drive-away cost. I had to insist on the sales price. A couple/three weeks later, with the plates in the mail, I received an odd $98 refund check. Took nearly all six weeks to get the title in mail. By the way, when the CheckEngineLight comes on, CruiseControl is disabled, its dash light blinks, as does Traction contol. Supposedly, that's so people don't ignore the CheckEngineLight. >> (When contacted, the salesman gave me the manager's ph. number for me to plead for a repair discount.)
- Customer service
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- Buying process
- —
- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase