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Cleo Bay Honda

(577 reviews)
Visit Cleo Bay Honda
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award

Reviews

(577 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cleo Bay Honda from DealerRater.

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Mr. Lance Fox is awesome! My husband and I search and

Mr. Lance Fox is awesome! My husband and I search and call for him with all our Honda service needs or questions. Staff is always extremely friendly at our Killeen, Texas location and ready to assist upon arrival and exit. My family only trust them with our vehicles! Thank you Lance🤗, love the Crawford Family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Parish is the best service advisor you have At this

Parish is the best service advisor you have At this dealership. Very satisfied as a customer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Cleo Bay Honda has a top notch team !

Cleo Bay Honda has a top notch team ! I would highly recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I can sincerely say that I am extremely satisfied with

I can sincerely say that I am extremely satisfied with the service provided by Cleo Bay of Killeen. I purchased my vehicle at this same dealership over 10 years ago. I own a 2015 accord, and I’m just now receiving my next major service after 10 years of care provided by this sldealership. The maintenance I came in for today is mainly wear and tear. I have had no major issues with my vehicle due to the proper care and maintenance provided by the mechanics here. I would give this dealership more stars if I could, the service received has been nothing short of excellent and attentive. From the sales people, to the service personnel, to the mechanics and including the porters. Thank you so much for taking care of us all these years Cleo Bay.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Excellent customer service!

Excellent customer service!!! Mr. Chase Malone took great care of my vehicle needs. Thank you very much for your prompt and professional service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Customer service was excellent from entering the facility

Customer service was excellent from entering the facility to exiting the door. Dustin and Chris were very helpful from trading in my car to purchasing a new car. As a new buyer with no co-buyer assistance, they made the process go more smoothly than I expected. On the plus side, I got an amazing APR rate compared to my first purchase. Definitely recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very knowledgeable service personnel with superb customer

Very knowledgeable service personnel with superb customer service from everyone encountered. Will recommend to all my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Our experience was first rate all around and especially

Our experience was first rate all around and especially because of our salesperson Daleanna. We have always liked Honda but she is reason to go to Cleo Bay.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everything is ok,,fro adviser & even cashier i very nice

Everything is ok,,fro adviser & even cashier i very nice ,the only thing is the service is getting high

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Cleo Bay Honda has always provided me with exceptional

Cleo Bay Honda has always provided me with exceptional service. They are a cornerstone of the community!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.