Toyota of Waco

Bad pre-pay online procedure which requires clicking 12-15 pictures of Stairs, Fire Hyrdrant, Motorcycle with NO END IN SIGHT. Skipping pictures causes more pictures to appear. I skipped the first one only because the light gray stairs were unclear. I found this type of thing I had to go through a warped sense of humor with a touch of SADISM. SICK! I hope I never have to order another Toyota part again. I drove to this Dealer and paid cash. And the last time I visited Parts and Services, I purchased a Toyota tote bag. They asked for my mailing address, and foolishly gave it. Some unknown car service or roadside services kept hounding me by mailing propaganda to my address wanting me to buy their contract. It made me feel like a target. Ugh! Toyota cars are made better than what their Parts Department does, and the length they will go to hound customers to squeeze money for a car which hasn't yet racked up its first 25,000 mile yet, which is the most problem-free period of a new car.

My wife and came in shopping for a new truck. We met Alex Johnson in the parking lot and he proved to be very courteous and had a great deal of knowledge relating to the product. He helped us in our selection and made the process “painless” in our purchase of a 26 Tacoma. Thank you Alex for your help and if we buy another Toyota , Alex will be our guy!

We had an absolutely outstanding experience with Nelson! From start to finish, he was smooth, professional, and incredibly accommodating. Even though we were 500 miles away, he made the entire process seamless and stress-free. Nelson communicated clearly, answered all of our questions promptly, and treated us with fairness and transparency throughout the deal. There were no surprises — everything was exactly as promised. Our car was ready right on time, just as he said it would be. That level of reliability and professionalism truly means a lot, especially when purchasing from a distance. He made this one of the smoothest vehicle purchases we’ve ever had! We highly recommend him! Thank you again, Nelson! We also want to sincerely thank Sir John from the Finance Department for taking the time to thoroughly explain the warranty options and making everything clear and easy to understand. He gave us a very fair deal and made sure we felt confident and comfortable with our decisions. We truly appreciate his insight, transparency, and professionalism throughout the entire process.

Great experience purchasing a 2023 Toyota Camry SXE at Jeff Hunter Toyota in Woodway Texas. Mike Howard was my salesperson and I appreciate his professionalism, politeness and patience. I also liked that Mike seemed like a real person instead of the stereotypical car salesperson only out to get your money. Mike seemed more concerned that I purchase a quality care that worked for me. He even called as a follow up to ask if I was enjoying the new car. I was also impressed that I wasn’t pressured into buying extra service contracts or to change my financing. Overall a great experience.

Excellent communication, efficient and understanding eith circumstance and time. Honest with process of deal and delivery process was great. Toyota is super simple and what we all need in our lives these days.

“Polar Bear” greeted us with a great attitude and took care of our needs we wanted in a car. Thank you for helping us!

There was great service, nice people, and attentive staff. Cody helped me connect my phone to the car. Bart was so helpful helping get the paperwork done. This my second purchase from this dealership.

Service was great. Got me in and out and have video MPI’s now! Nice to have tech explain my car to me!

Our experience was great! This is our 4th vehicle we’ve bought from them! Wonderful

I was rear ended on I35 in Fort Worth on May 24, 2025 while in our 25 RAV4. We were hit at 70 MPH while we were slowed for backed up traffic. I had the car towed to Waco for repairs, and they really impressed us. The car was in bad shape when it arrived. Collision Estimator was Corbin, and he lead the team, worked with insurance and although it took a while to repair, I am extremely pleased with the outcome. Looking at the car, and the drive home, I could not find anything wrong. Thank you to all, including the entire body shop/ collision/ and paint shop.