Mercedes-Benz of Hunt Valley

I had a great experience with Veroj he was very knowledgeable and easy to work with while purchasing my car. He even gave me a follow up call the next day to ensure everything with the vehicle ran smoothly. I’ll be returning to this dealership for future MB purchases.

Everyone in the dealership was helpful and wanted to find me the best deal possible. I will definitely go back when it?s time for another new car.

Brian Perry provided me superlative service Made my purchase easy The whole team did! Great!

Brian was incredibly helpful during our process. He was very patient and understanding, making sure we knew what I was getting into at my own pace. Never rushed us or pushed us to make a decision.

Justin was fantastic to work with! Looking forward to buying another in future years from here.

Everyone was extremely friendly and helpful. My wife and I left with a new car and definitely will be back.

Hunt Valley Mercedes Benz, though a bit "out of the way" for me had come though twice now in the past 4 years for me and my wife when we were looking to purchase our new MB SUVs. The entire sales and finance team were incredibly easy and enjoyable (yes — two words you never hear about a car dealership!!) to work with. In particular, Justin Schneider, worked his tail off finding us our new car. I highly recommend this dealership.

They are more friendly than a couple of dealership i have visited. Very professional and helpful. Responds when called on the phone and you leave a message. It's about 45 minutes from my house but I still prefer to drive that distance for quality

The customer service is exceptional. Mr Brian Perry did a great job and made me glad that I patronize this dealer.

Sales prices was great, after is another story: My experience after the purchase: Because I was out of state the plates took 3 months, someone made a mistake the first time filling for them. Once the plates arrived I had a balance of 722 dollars, because tax was miscalculated, and while I do not mind paying the balance, what I did mind is requesting for a week for someone to call and explain this to me. I had to file a charge back with a credit card just to get an explanation. I will say this, Justin was a great sales person even though at the end he dropped the ball at following up to get me the answer I need with explanation, but their Finance guy Hassan is useless. Amount of times I called him and asked to call my cell phone, and he would just ignore my messages and call the house number and not leave a message, once you do get it on the phone he would say well I called. What's the point of calling if you can not leave a message or listen to your own voicemail that asks you to call my cell phone. Because of him my experience with buying a mercedes was ruined. I understand mistakes are made but a finance guy miscalculating taxes by $722, wouldn't you have questions?