Reviews
Northlake provides excellent service and Jeff Day makes
Northlake provides excellent service and Jeff Day makes the process so easy. Jeff kept me informed at each step and made sure I was aware of what was needed. I couldn’t believe how quickly they made the repair and I couldn’t be happier!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jeff Day was incredibly helpful with my X3 on this visit.
Jeff Day was incredibly helpful with my X3 on this visit. Additionally he was able to assist with a car (‘99 Z3) that I have been having trouble finding someone to work with. As I have been turned away by other dealers, due to its age. Jeff assured me that he can get me with qualified technicians at this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hendrick BMW Northlake has been a great community partner
Hendrick BMW Northlake has been a great community partner with Devonshire Elementary! The support that Cam and his team provides to our school goes such a long way and is greatly appreciated!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hendrick BMW Northlake has been a great community partner
Hendrick BMW Northlake has been a great community partner with Devonshire Elementary! The support that Cam and his team provides to our school goes such a long way and is greatly appreciated!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I discovered a tire issue the night before, so called the
I discovered a tire issue the night before, so called the service department that morning & they could fit me in within the next 30 minutes for an appointment. There was a bolt in one of of my tires & the related tire was in stock -- so easy replacement with the tire/wheels package that I bought with the car. Blaire called my Uber to take me to work & bring me back to the dealership when it was done. I always enjoy the chance to get a quick coffee on their fancy machine & check out the latest snacks.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
JR was very professional.
JR was very professional. He made my quick and easy. He answered all of my questions!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent service, I Personally like MR Jr who is always
Excellent service, I Personally like MR Jr who is always helpful and accommodating me to my needs. Don’t have to wait too long for the services. Location is excellent dealership is amazing
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Came in for a routine oil change.
Came in for a routine oil change. They found a few other things on inspection that needed upkeep. Jeff Day did a great job keeping me informed of everything going on and answered all my questions. I always appreciate driving away with my car freshly washed. Great job everyone!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jeff Day provided detailed updates and we received
Jeff Day provided detailed updates and we received Excellent service while I waited for my brakes to be changed on my BMW X3. Thanks for the quality service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Lisa, we appreciate you taking the time to leave us this feedback.
This dealership is outstanding in every respect.
This dealership is outstanding in every respect. Always a good experience. A reflection of good management for sure. Jeff Day and his staff are highly recommended.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tracy Smith, we really appreciate your feedback!