Reviews
Eddie is hands down one of the best service advisors I’ve
Eddie is hands down one of the best service advisors I’ve worked with. Every time I bring my Lexus in, he’s always welcoming, efficient, and makes sure everything is taken care of properly. He takes the time to explain what’s going on with my car and never pushes anything unnecessary. It’s always a smooth and stress-free experience with him. Highly recommend Eddie if you’re visiting this dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Maleeka, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!
Rebecca was great to work with.
Rebecca was great to work with. I would recommend her to anyone coming in for service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your 5-Star rating of Hendrick Lexus Northlake, Morgan! We look forward to sharing your positive feedback with Becca and our team!
Lucian has always been cheerful and helpful.
Lucian has always been cheerful and helpful. Knowledgeable and keen to my situations. I will always own a Lexus and Lucian is my go to guy
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your 5-Star rating of Hendrick Lexus Northlake, Rob! We look forward to sharing your positive feedback with Lucian and our team!
We have owned 6 Lexus throughout the years and have
We have owned 6 Lexus throughout the years and have always had great service. I can say that they have even upped their game this past week. Lucian Dobre, service associate took care of our RX350 after being service and having to take it back in. It was not their fault, but they found an issue and Lucian went the extra mile. Thank you, Lucian 5 Stars
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake, John. We are honored to receive your 5-Star rating and are blown away by your kind words about Lucian and our team. Thank you for being part of our Hendrick Lexus Northlake family!
Lucian Dobre is the A+ Service Advisor that makes
Lucian Dobre is the A+ Service Advisor that makes Hendrick Lexus Northlake my dealership of choice. Lucian is always pleasant, professional, and efficient. He makes each service appointment a great experience
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Lucian and our team. Thank you for your loyalty!
I had another wonderful experience at Hendrick Lexus
I had another wonderful experience at Hendrick Lexus Northlake. Omar Licout kept me informed of everything that was going on and made me confident that my car was getting the service it required to keep running great. They had me out in less time than was expected. I also want to add that they have an extremely nice lounge to wait in with fun snacks.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
A. Swan, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Omar and our team.
Hendrick Lexus is a nice dealership for service.
Hendrick Lexus is a nice dealership for service. Lucian Dobre got me checked in quickly for my 70k checkup which is always nice. I asked him to please have them run my car through the car wash twice so it would be clean and he had that done. He was very nice service consultant to deal with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
DJ, thank you for taking the time to rate Hendrick Lexus Northlake a 5-Star dealership. We are thrilled to hear you enjoyed your 70k checkup with Lucian and our team and look forward to serving you again during your next visit.
Lucian, I am so appreciative of his professionalism,
Lucian, I am so appreciative of his professionalism, knowledge, leadership and excellent customer service. Lucian always provides great customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kimberly, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Lucian and our team.
Always receive great service from Lucian when I take my
Always receive great service from Lucian when I take my NX300 in for service. Highly recommend !
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Cheryl, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Lucian and our team. Thank you for trusting our team with your NX300!
Had an amazing experience at Hendrick Lexus Northlake!
Had an amazing experience at Hendrick Lexus Northlake! Todd and the entire team were so knowledgeable, patient, and made the whole process easy. I couldn’t recommend them more!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your fantastic review of Hendrick Lexus Northlake, Lauren! We are thrilled to hear Todd and our team provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!