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Fred Haas Toyota World

(3,354 reviews)
Visit Fred Haas Toyota World
Sales hours:
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday Closed 7:00am–5:00pm
Sunday 10:00am–8:00pm Closed
2013 state dealer award
View 10 awards
2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(3,354 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Haas Toyota World from DealerRater.

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First Car!

Manuel Gomez was very helpful throughout the process of getting my first very own car. He was very accommadating when it came to the restrictions I had and made everything seem very easy. It was overall a really great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the kind review, Stephanie! We are pleased to hear that Manuel made your first car-buying a five-star experience. We strive to get our customers the best deals available and it's great to know that Manuel and our team made that possible for you. We hope you enjoy your first car and please don't hesitate to call with any questions or future automotive needs!

My Toyota Experience

My experience purchasing my new Prius V was wonderful. Everyone at the Fred Haas facility went out of their way to give me wonderful friendly service. This is my second car from Fred Haas and both times were great. And I love my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kathy, thanks for taking the time to leave us this 5-star review! We appreciate your continued loyalty and are so happy you enjoyed your second experience buying from Fred Haas just as much as your first. Enjoy your purchase and hope to see you next time.

Bo did a great job.

Bo Sierra did a great job, he did not waste time and he delivered as promised. The overall experience was very good and we appreciated the quick turn around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a wonderful review! Bo will be very glad to hear the positive comments: we are so lucky to have him. Looking forward to the next time.

I like their services!

I have been doing the regular maintainace work in Fred Hass Toyota since I bought my new Pryus 2013 early last year. It has been a good feeling every time I went to Fred dong my car service work. Most of times, Daniel Villanueva would be my contact, and he has been so nice and performed detailed services to all his customers...I really apreciate his kindness and willingness to help his clients as much as he can. I guess he represents the attitude of all the employees of Fred Haas. I feel so happy and satisfied every time I to to Fred Haas, the environment, comfortable waiting room, TV, free drinks etc., their efforts have won our hearts and business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Larry, thank you for taking the time to leave such a great review. I will be sure to pass the compliments along to Daniel: we are truly lucky to have him. It is wonderful to hear that you have had such a great experience each time you have come to our dealership, and I hope to see you again soon!

Manuel Gomez made my experience amazing!

Manny was such a great person to deal with! I was not sure what I wanted or what direction I was headed in, but Manny helped me make up my mind and gave me lots of direction! I would recommend him to anyone anytime!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Subrina, thank you for your kind words about Manuel, I will be make sure that I pass it along to him and the rest of our staff at Fred Haas Toyota. We are glad to know that we were able to leave a positive impression on you. Thank you for your business and we hope to see you soon!!

My Fred Haas experience (Rebecca B)

I'm new here to Houston and I was looking to purchase a new vehicle. I actually googled Toyota dealers in the area and Fred Haas came up and I'm glad I came, the help I received from salesman Julio De La Torre was excellent..he was friendly beautiful smile, he went through everything possible so that I understood the purchase process was smooth and not time consuming everyone was very helpful and greeted me with smiles and also congratulated me on my new purchase..I would definitely recommend this dealership my experience was awesome!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great service

We bought our first car here, they're very welcoming. The service is good, the car is beautiful, we love it. Will recommend this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

New Car Purchase. Good experience!

I went to Fred Haas Toyota to purchase a new car! The 2 sales people that helped me get the car I wanted at the price I needed were great. Very courteous, helpful, and worked very hard for me. I really appreciate what they did and I will recommend them and the dealership to everyone I know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Bob, thank you for taking the time to write such a wonderful review! I am glad you had such a positive experience with our sales team, and it is nice to see that you would recommend us! Looking forward to the next time!

Purchase experience

Lydia Farias made the process simple and pleasant. Selling price was excellent. She provided a price that beat all Houston area Toyota dealers. Professional services through the entire buying process. I will refer anyone I know who wants to buy a Toyota to Lydia at Fred haas Toyota world! Romeo G

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Tony Urbani was very honest and about his business.

Went to look at a 2010 basic 4 cylinder Tacoma Access Cab. Intended on buying it because the price was right, but was disappointed in the engine. Asked Tony if he had anything else, he mentioned a 2009 Tacoma TDR. It was in great shape. More money but a much better value. Told them I would buy the truck right then if they would sell it for $21,000.00. Came down close enough to make it worth my while. Very pleased with the purchase. Would not hesitate to work with Tony again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.