Reviews
Excellent dealership!
Excellent dealership! The price you see on their advert page is the price you pay. That's so rare now since covid. Excellent salesman and Excellent finance department.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ademola, thank you very much for your kind words. We appreciate your five star review and are delighted to hear that things went well. It's our mission to provide every guest with a great experience and we're glad to hear that Johnny and Michael were able to meet your expectations. You are the reason that we are here and we look forward to serving you again. Thank you again, Mike Fisher, Business Development Center Manager, 703-284-2575
My repairs were done efficiently.
My repairs were done efficiently. Representative was courteous, professional, and knowlegeable. I was kept informed of the progress of the work.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
JP, thank you for choosing Mercedes-Benz of Arlington for your vehicle service needs. We appreciate your five star review and are delighted to hear that things went well. It's our mission to provide every guest with a great experience and we're glad to hear that Hugh was able to meet your expectations. You are the reason that we are here and we look forward to serving you again. Thank you again, Mike Fisher, Business Development Center Manager, 703-284-2575
Hugh MCGuire did an excellent job.
Hugh MCGuire did an excellent job. Thank you. Hugh McGuire did an excellent job. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ms. Gustafson, we really appreciate your review and five-star rating and we’re glad that you had a good experience at Mercedes-Benz of Arlington. Customer service is our main priority and we are delighted to hear that Hugh provided that for you. We hope to see you again in the future when your vehicle is in need of a little TLC. Thank you again, Mike Fisher, Business Development Center Manager, 703-284-2575
Had to pay $1,800 for same repair 2 years later elsewhere
Had to pay $1,800 for same repair 2 years later elsewhere and Service Manager Bloom was rude and dismissed my complaint with no recourse. never get your car serviced there.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Good afternoon, Ms. Williams. I appreciate you taking the time to bring this to our attention. Do have some time for a quick phone call so that I can gather some additional information? Mike Fisher, Business Development Center Manager 703-284-2575
All was handled efficiently and there was clear
All was handled efficiently and there was clear communication. Garry Burk is wonderful and does a great job in explaining and informing.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to review and rate us, Jean! We're so glad that Garry was so helpful, and it is our pleasure to be of assistance. We look forward to working with you again and please let us know if you have any questions or if we can be of any assistance. Mike Fisher, Business Development Center Manager, 703-284-2575
I had a great buying experience.
I had a great buying experience. My salesman, Paul was wonderful and the finance department was great as well. Definitely recommend Mercedes of Arlington
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Gary. We really appreciate your feedback and 5-star rating. Putting the needs of our customers first is our main priority so I'm pleased to hear that Paul and the Finance Team provided the outstanding treatment you deserve. We value your business and hope to work with you again in the future when your car requires some TLC. Don’t hesitate to contact us with questions or concerns. Once again, thanks very much. Mike Fisher, Business Development Center manager, 703-284-2575.
The routine maintenance on my car was performed
The routine maintenance on my car was performed accurately and the car was returned in a timely.manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Wais. Thank you for the 5 stars! We value your feedback and we're glad Terrance was able to provide you with the level of treatment you deserve. Your trust is very important to us. We hope you'll choose us again when the time comes for future service. If you have any questions or concerns, don't hesitate to reach out to us. Thanks again, Mike Fisher, Business Development Center Manager, 703-284-2575.
Clayton made our experience easy and pleasant.
Clayton made our experience easy and pleasant. Mercedes of Arlington had several options in stock and Clayton made every effort to speed the buying process. This buying process should be the industry standard.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, Phillip. We appreciate you taking the time to give us a review and a five-star rating. We’ve been in business for over 85 years and the main reason for that is our commitment to providing a great experience for our customers. I’m happy to hear that your visit to our dealership and your time with my colleague Clayton was so positive. We’re thankful for the opportunity to work with you and we look forward to continuing that relationship in the future. Please feel free to reach out if you have any questions or need assistance. Thanks again for your kind words. Mike Fisher, Business Development Center Manager, 703-284-2575
This was a great experience.
This was a great experience. Everything was done on time with great communication. I highly recommend this dealer.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Alann. We appreciate you taking the time to give us a review and a five-star rating. We’ve been in business for over 85 years and the main reason for that is our commitment to providing a great experience for our customers. I’m happy to hear that your visit to our dealership and your time with my colleague Geoff was so positive. We’re thankful for the opportunity to work with you and we look forward to continuing that relationship in the future. Please feel free to reach out if you have any questions or need assistance. Thanks again for your kind words. Mike Fisher, Business Development Center Manager, 703-284-2575
Benz Arlington delivers unparalleled luxury, stellar
Benz Arlington delivers unparalleled luxury, stellar service, and an unforgettable overall experience! I can't express how thrilled I am with the exceptional service I received from Rudy, Patrick, and Jocelyn. These three went above and beyond to ensure I was back in my 2023 450 GLE as smoothly and swiftly as possible. From the moment I walked in, I was treated like royalty. Rudy's attention to detail and commitment to customer satisfaction is unmatched. Patrick's expertise and genuine care for my needs made the entire process seamless. Jocelyn's warm and friendly demeanor made every interaction a pleasure. Together, they transformed what could have been a stressful situation into a truly delightful experience. Their dedication and professionalism are a testament to Benz Arlington's commitment to excellence. I highly recommend this dealership to anyone in search of not just a car, but a first-class experience. Five stars all around! Sincerely, Customer for life, John
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good Morning John. Wow! Thank you so much for the feedback! The entire Mercedes-Benz of Arlington Team appreciates your business and hope to see you again soon! Please feel free to reach out if you have any questions or if we can be of service. Mike Fisher, Business Development Center Manager, 703-284-2575
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