Reviews
Very good
The experience was generally very good. Except that I was made to wait for an extra 20mins after being told my car was ready for me. Other than that, the experience was very good
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent
I loved the experience. Mohammad was great, knew details about the car, texted me back quickly, etc. we visited three other mercedes dealerships but i loved yours the best. I also liked the guy who showed me features of the car. Very soft spoken and very patient.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Buying a new car at Greenway
It was GREAT!!! The folks there treated us with so much respect and dignity.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service Feedback
Excellent customer service by the service advisor. Jessica is great!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Vehicle breaks down after only 3 days.
Purchased a used vehicle on Oct 13 2018 told by Salesman Ryan don't worry you have a 4 day - 1000 mile warranty which ever comes first. Welp 3 days later car breaks down now, no one knows anything. Beware ppl they do not honor their promises. Don't make the same mistake I did get everything in writing! The manager Koby was rude and could careless.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Review of Lease
My Mercedes was in an accident and I needed to replace it quickly. MB-Greenway was great to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Congratulations on your new vehicle, Lisa. We're so glad we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!
Mercedes-Benz of Houston Greenway
Excellent service, very helpful staff, made buying a new car exciting and easy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Annual Servicing Greenway Mercedes
It was easy toschedule the appointment and the loaner car was ready immediately. All service items were taken care of. The service assistant, Jessica was very nice, professional and responded to calls promptly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mercedes Benz Greenway
The dealer was ready upon my arrival and it only took an hour for the repair. Great customer service as well!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Michael Bloome
Excellent with prompt service, loaner car, and check out.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase

 
         
       
           
          