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Mercedes-Benz of Houston Greenway

(3,044 reviews)
Visit Mercedes-Benz of Houston Greenway
Sales hours: 9:00am to 7:00pm
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2023 national dealer award
View 5 awards
2023 national dealer award 2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (888) 842-6301 (888) 842-6301
Used (888) 840-1782 (888) 840-1782
Service (888) 374-2835 (888) 374-2835

Reviews

(3,044 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Houston Greenway from DealerRater.

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Great experience with Mercedes greenway plaza and Brad.

Great experience with Mercedes greenway plaza and Brad. This is the 4th car we have bought from them and love the customer service. They work to explain and give you a fair deal and are flexible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are pleased to hear you had such a positive experience with us, Mokshaben! Drive safe, and we'll see you on the road.

Jacqueline is ALWAYS VERY ATTENTIVE AND SUPER HELPFUL.

Jacqueline is ALWAYS VERY ATTENTIVE AND SUPER HELPFUL. She also answers all my calls and texts in a timely manner. I can always depend on her to help me. Because of her professionalism i stay with Greenway Mercedes!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are pleased to hear you had such a positive experience with us, Mara! If you ever need help, just give us a call. Happy motoring!

Service and salesman were extremely professional And

Service and salesman were extremely professional And very obliging!!! They were very knowledgeable and took their time showing the capabilities of my new car. The car and salesmen was terrific.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are pleased to hear you had such a positive experience with us, Donna! If you ever need help, just give us a call. Happy motoring!

Sam Mirza was my sales rep and he was amazing.

Sam Mirza was my sales rep and he was amazing. So much knowledge of the brand and specifically the vehicle we purchased. It?s not often that my wife feels comfortable buying a car. But Sam was the exception. 5 stars all the way around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are pleased to hear you had such a positive experience with us, Duane! If you ever need help, just give us a call. Happy motoring!

Had an amazing experience with Ahmad at the Mercedes

Had an amazing experience with Ahmad at the Mercedes dealership! He was knowledgeable, professional, and made the entire process smooth and stress-free. Highly recommend asking for him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are pleased to hear you had such a positive experience with us, Nilo! If you ever need help, just give us a call. Happy motoring!

I went there for repairs that were covered by the car

I went there for repairs that were covered by the car warranty and Kevin is the best advisor, great customer service and parts also has a great selection of accessories for your new Mercedes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Ana, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Nice experience to work with Francisco, Xu & Mike at

Nice experience to work with Francisco, Xu & Mike at Sales & Ali at Financing. Francisco & mike help me to fix few items that repair department left as it is. Overall nice experience to deal with this dealership & i hope will go there again whenever will plan to change the car. The main thing is to keep an eye on all repairs & maintenance to make sure if they have done everything as shown on CarFax. I had to replace all air filters by myself as it looks like never changed after the manufacturing the vehicle in 2019.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Shahid, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

I've been working with Chris P.

I've been working with Chris P. at Greenway Mercedes dealership for many years now, and I can confidently say he is the most authentic and caring service consultant I’ve ever met. Chris is always friendly, generous with his knowledge, and genuinely committed to taking care of his clients. No matter what the issue is, I always know I’m in good hands with him. His consistent quality of care and dedication make every visit smooth and reassuring. I look forward to working with Chris every time—he truly sets the standard for exceptional service. Chris does a great job at setting expectations from start to finish. No hidden surprises. Makes service visit a breeze!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston Greenway. Don't hesitate to call us if you ever need anything. Be safe on the road!

Had an amazing experience with Ahmad at the Mercedes

Had an amazing experience with Ahmad at the Mercedes dealership! He was knowledgeable, professional, and made the entire process smooth and stress-free. Highly recommend asking for him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

I had an excellent service while purchasing my new car at

I had an excellent service while purchasing my new car at Mercedes Benz Greenway. I cannot recommend more highly Sam Mirza - professional, knowledgeable and personable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Daniela, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Houston Greenway. Don't hesitate to call us if you ever need anything. Be safe on the road!