Reviews
Jordan and the Service Team continue to perform as expected. Thanks for working around my busy schedule.
Jordan and the Service Team continue to perform as expected. Thanks for working around my busy schedule.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
This was my sixth truck purchase from Fertita CHEVROLET. The salesman Andrew were very helpful in finding me the exact truck that I was looking for. The process was very streamlined and all of the people there are friendly and welcoming. I will continue to buy my vehicles from Fertita CHEVROLET.
This was my sixth truck purchase from Fertita CHEVROLET. The salesman Andrew were very helpful in finding me the exact truck that I was looking for. The process was very streamlined and all of the people there are friendly and welcoming. I will continue to buy my vehicles from Fertita CHEVROLET.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The price was diferent when the car was ready, they don’t remove the plastic on the seat and the mats while my car was sitting in the sun
The price was diferent when the car was ready, they don’t remove the plastic on the seat and the mats while my car was sitting in the sun
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
This was my first visit to the dealership since its ownership change. The whole experience went pretty well other than two issues. The first and most important is that I had a bill for over 2400$ just for a left signal repair and second when I came in the get my truck my tool box had shifted in the back to where it was just being held up by my 5th wheel hitch. My service writer was awesome and handed everything in and out very well.
This was my first visit to the dealership since its ownership change. The whole experience went pretty well other than two issues. The first and most important is that I had a bill for over 2400$ just for a left signal repair and second when I came in the get my truck my tool box had shifted in the back to where it was just being held up by my 5th wheel hitch. My service writer was awesome and handed everything in and out very well.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Picked up truck after a service and vehicle was dirty inside and out. I was contacted by service manager and he scheduled a full vehicle detail for me. They made it right and the detail job was great.
Picked up truck after a service and vehicle was dirty inside and out. I was contacted by service manager and he scheduled a full vehicle detail for me. They made it right and the detail job was great.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
This was my second vehicle purchase from Fertitta Chevrolet. Both purchases were pleasant experiences. My sales person was Natalie both times. She was awesome to work with. Patient, knowledgeable about the vehicle and the buying process. I feel both times I got a great deal. The entire staff was friendly and helpful. I typically don’t look forward to the car buying process, but Fertitta Chevrolet made it an awesome experience.
This was my second vehicle purchase from Fertitta Chevrolet. Both purchases were pleasant experiences. My sales person was Natalie both times. She was awesome to work with. Patient, knowledgeable about the vehicle and the buying process. I feel both times I got a great deal. The entire staff was friendly and helpful. I typically don’t look forward to the car buying process, but Fertitta Chevrolet made it an awesome experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Was an all around good experience. Great crew over there at Fertitta Chevrolet in Webster.
Was an all around good experience. Great crew over there at Fertitta Chevrolet in Webster.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Brett our salesman was great not your typical car salesman. The whole process of purchasing a new. Vehicle was a breeze.
Brett our salesman was great not your typical car salesman. The whole process of purchasing a new. Vehicle was a breeze.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Very helpful in decision-making of a vehicle. He showed me a lot of options in the colors and vehicles of my choice.
Very helpful in decision-making of a vehicle. He showed me a lot of options in the colors and vehicles of my choice.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Always pleasant and efficient. We have all of our oil changes done there. We have purchased parts in the past and that department ais engaging and has no problem with assisting me with putting my purchases onto my car. I recently worked with Brandi in service pertaining to a check engine light on my Tahoe. She gave us all of the information we needed and answered all of our questions (there were a lot of questions)The mechanic working on it covered everything that the problem could be and communicated well with Brandi. Jose’ the valet drove me home, and also picked me up when my vehicle was ready and he is a great guy. .Also a shout out to women answering the phones. They were always nice and helpful. My husband and I trust this dealership because they are hard working people like we are and they understand costs, but most importantly want to keep their customers safe.
Always pleasant and efficient. We have all of our oil changes done there. We have purchased parts in the past and that department ais engaging and has no problem with assisting me with putting my purchases onto my car. I recently worked with Brandi in service pertaining to a check engine light on my Tahoe. She gave us all of the information we needed and answered all of our questions (there were a lot of questions)The mechanic working on it covered everything that the problem could be and communicated well with Brandi. Jose’ the valet drove me home, and also picked me up when my vehicle was ready and he is a great guy. .Also a shout out to women answering the phones. They were always nice and helpful. My husband and I trust this dealership because they are hard working people like we are and they understand costs, but most importantly want to keep their customers safe.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair