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Sterling McCall Acura

(1,930 reviews)
Visit Sterling McCall Acura
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (713) 568-6015 (713) 568-6015
Used (713) 469-3478 (713) 469-3478
Service (713) 481-5851 (713) 481-5851

Reviews

(1,930 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sterling McCall Acura from DealerRater.

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My service manager Antonio was nice and very helpful with

My service manager Antonio was nice and very helpful with me. I made the appointment same day and they even gave me a car wash

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Jason, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall, the service experience is second to none.

Overall, the service experience is second to none. Excellent communication with customers, timely repairs, and highest quality work! Kait was my service advisor and did an amazing job! It is hard to find such impeccable service these days, and I would highly recommend this dealership for Acura repairs as well as Kait as your service advisor. 5++ stars!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Justin, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Excellent job, very accommodating, would come again.

Excellent job, very accommodating, would come again. I do know what else to say, twenty five words is a lot for a quick survey and the program doesn?t count the word a.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Daquoria, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Great experience purchasing a 2025.

Great experience purchasing a 2025. The Acura Sterling McCall dealership is under renovation but was comfortable, moving around the dealership and a decent place to sit,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Denese, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

High professionalism, clear explanation, and fast

High professionalism, clear explanation, and fast service. Appreciate Service advisor Mr. Antonio Mora. The place was quick and very efficient. I would highly recommend this place to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Jomol, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Acura! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

The service I received was outstanding.

The service I received was outstanding. David Gilbert, the service advisor, was exceptional?he took the time to explain every detail thoroughly. Truly excellent customer service overall.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Bala, we're happy you found David to be so supportive during your experience here at Sterling McCall Acura. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

My service appointment was handled perfectly.

My service appointment was handled perfectly. The service agent was friendly, professional, and extremely knowledgeable. All of my concerns were addressed and answered. I would rate the service.A+++

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Linda, we are so happy to read such a great review about Sterling McCall Acura! We hope to be of service to you again in the future. Best wishes, Sterling McCall Acura

Had the best service advisor ever, Brandy Ramirez, she is

Had the best service advisor ever, Brandy Ramirez, she is amazing! Incredibly nice and helpful. I had other service advisors help me in the past, but they do not provide the 5 star experience Brandy does. She?s the best!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Geraldo, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Acura. Please let us know if there is anything else we can do for you; we are more than happy to help!

David Gilbert in the service department is amazing to

David Gilbert in the service department is amazing to work with. He is always responsive when questions/concerns arise. Highly recommend Sterling McCall Acura and the service department!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Mica, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Acura. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Phenomenal and right on time!

Phenomenal and right on time! Pratik was very attentive on making me comfortable with my concerns about my car repairs. He offered me a Uber, something to eat, and drink. He kept me up to date of the process and met the deadline I needed to be on the road by, I was very satisfied with the customer service provided, he went beyond the call of duty. Warm regards, Dinah Woods

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Dinah, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Acura. Please don't hesitate to reach out if there's anything additional we can do for you.