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Sterling McCall Ford

(1,021 reviews)

Reviews

(1,021 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sterling McCall Ford from DealerRater.

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Mary was great!

Mary was great! Got my car quickly. She?s professional and very good. I would come back and buy a gain. Got a great deal On my new car with her help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Mari, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

Great service friendly staff.

Great service friendly staff. I always enjoy working this team of people everyone is nice and professional. Will recommend to anyone who needs a car or service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Ford! We hope to be of service to you again in the future. Best wishes, Sterling McCall Ford

David is a very good team player he always treats me with

David is a very good team player he always treats me with respect I highly recommend him to any who?s looking for a nice and friendly & smooth transaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Ford. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Came in and they were very professional took me in right

Came in and they were very professional took me in right away got the problem fixed and Irvin took care of us the whole time giving me updates throughout the whole process was very pleased will be back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Justin, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

I had a great experience at Sterling McCall Ford.

I had a great experience at Sterling McCall Ford. The team worked really hard to help me get a deal that worked for me, and I truly appreciated their effort and patience throughout the process. Laura was especially friendly and accommodating?she made the whole experience smooth and stress-free. I?ve also been going to this dealership regularly for service, and they?ve consistently provided excellent support.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hi Raymond, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

Service was nice !

Service was nice ! He tried to make sure I was satisfied but I’m not ! Because my car is not right still I’m not happy with the mechanic part of this visit ! But has really disappointed me a would recommend any one to buy a ford !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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Dealer response

Miss Thomas,   I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me by Email at DanielRivera@SterlingMccallford.com. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience.      Daniel Rivera Service Director

David is always so helpful!

David is always so helpful! Always has great conversations. Come to David at FORD for the best service, he will make your visit easy and quick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Dina, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Outstanding customer service.

Outstanding customer service. Very professional I would highly recommend Sterling Ford for my next purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Rick, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

I recently had my car serviced for door latch

I recently had my car serviced for door latch replacement, and I'm very satisfied with the experience. The team was professional, explained the issue clearly and completed the work in timely manner. The new latch works perfectly. They also did quick inspection to ensure everything else was in good shape... special thanks to the mechanical , Mrs Quady and Antonio whom guided all the steps

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Yaseen, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sterling McCall Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Laura Solís was so attentive and worked hard to get me

Laura Solís was so attentive and worked hard to get me approved! Definitely recommend her!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hello Carlos, we're happy you found Laura to be so supportive during your experience here at Sterling McCall Ford. Thanks for the recommendation, and have an amazing day!