Reviews
Took the extra step to get something done that originally
Took the extra step to get something done that originally wasn’t necessarily going to get done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the Five-Star review and for choosing Sterling McCall Toyota. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.
Very Long Waits Servive Advisors seem stressed due to
Very Long Waits Servive Advisors seem stressed due to work overload There seem a to be plenty of labor force service space as big as it is not big enough to accommodate such high volume
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
Good service
Salim Adil gave excellent and professional service. I would recommend him to all families and friends. From the beginning to the end he guided us every step of the way. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicle! We are thrilled to hear that Salim provided you with an exceptional sales experience. We appreciate your business and we will look forward to the opportunity to assist you again in the future.
(1) It is swindling.
(1) It is swindling. Failed to provide reliable information. Suggested repairs that are not needed. (2) Long waiting time. (3) Swindled another old woman for unnecessary repairs in front of me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The service representative that attended to me did a
The service representative that attended to me did a great job. I was attended to speedily with details explanation about my car condition and what I needed to do also. Very satisfied with what I went there for.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you again for taking the time to let us know how we did. We hope you have a great day!
REVIEW
5 star service. I'm very pleased with the consultation I receive with every repair.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Theo, for the Five-Star review and for choosing Sterling McCall Toyota. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.
Highly recommended
Rigo Moreno was great. Highly recommended, very professional and took his time to explain everything to us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for acknowledging Rigo for their professionalism and dedication. We appreciate when our associates are recognized for the exceptional service they provide. Your business as well as your Five Star review is very much appreciated, and it would be our pleasure to assist you again.
Inconforme
Compre una camioneta hace 4 meses y tiene un ruido en el asiento del conductor, lo llev� a que lo revisaran y me dijeron que el problema es en el frame, se supone que la camioneta tiene garant�a extendida, y ahora no me quieren responder por el da�o que tiene, lo �nico que me dijeron fue lo siento pero no podemos hacer nada. Es injusto
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Customer Service and Service Repairs
Tony was outstanding in his duties and performance excellent customer service he checked on me from time to time to make sure that I was OK and he explained everything to me in a professional manner. Thank you, Tony.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Tony went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.
Always great service Timely and efficient Brayan is
Always great service Timely and efficient Brayan is great and always helpful and knowledgeable as usual
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled that Bryan provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.