Reviews
Under developed sales rep.
Under developed sales rep. Poor accommodations to discuss personal financial matters. Overheard other sales reps speak poorly of current and possible clients. I shared these same issues and the result was Adrian a sales manager. Whom couldn’t see his way to greet me on the day of my purchase, probably as it was a used car not brand new. Adrian then more or less stalked me with numerous calls/ VM’s/ text messages. Even when I called him back to lose my number he glazed right over that and proceeded to start asking me questions. Take the L Leif Truck and realize you lost a future customer and I WILL ABSOLUTELY tell anyone that will listen that that location is a terrible place.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Terra Torrez was great to work with.
Terra Torrez was great to work with. She was honest, understanding, worked at my pace & listened to my preferences. I left there feeling like I had a new friend, at the very least a sales rep that I could trust
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy with our experience and all of the
We are very happy with our experience and all of the staff helping with our purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great people made the buying process easy with straight
Great people made the buying process easy with straight forward price. Very knowledgeable about the truck and features.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
The customer service at Leif Johnson Ford in Buda from
The customer service at Leif Johnson Ford in Buda from everyone we encountered was exceptional! Chris Saumers (sales) was very knowledgeable and patient answering all of our questions to make a well informed decision. Jeff spent a considerable amount of time assisting with the setup and vehicle personalization and explanation of the vehicle operation. In fact, the great customer service has continued post purchase. We got a fair price for the purchase of the new vehicle as well as our trade-in. We would definitely recommend Chris and Leif Johnson Ford!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone at Leif Johnson Ford Truck City was very
Everyone at Leif Johnson Ford Truck City was very friendly and helpful. This was the best experience I’ve ever had at a car dealership. I’ve been back to the dealership three times now and have received fast friendly service every time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The finance manager tried to sell me extra warranties I
The finance manager tried to sell me extra warranties I did not need. He was pushy. Would not take no for an answer. He finally agreed on what I wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Overall experience was very positive as Esther was very
Overall experience was very positive as Esther was very helpful and knowledgeable of the purchasing process and made everything run smoothly. All stuff was very helpful and easy to talk to. Im very happy with the two vehicles that I purchased and the guarantee that comes with them. Highly recommend Truck City to anyone looking for a good car buying experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was extremely pleased with the entire process and
I was extremely pleased with the entire process and everyone there seemed so friendly and still felt like small town service! Giovanni was amazing to work with! I love how they also took the time to have someone go over everything in the car with us and set it up apps, etc. Thank you! I will come back again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They were able to work with me to get a good deal on the
They were able to work with me to get a good deal on the vehicle that I wanted. That being said, I came in from out of state and the vehicle had damage to the interior that was not disclosed, nor was the vehicle ready for pickup. They did offer me a credit to accommodate the undisclosed damage, but was still disappointed with the final outcome.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
