Reviews
Everyone was great and welcoming he manager Adrian, tara
Everyone was great and welcoming he manager Adrian, tara was my sales woman and Charles in finance helped out so much im very satisfied with my purchase experience. I appreciate the transparency I dont get from other dealerships. Thank you to everyone at Truck city Ford!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone was great and welcoming he manager Adrian, tara
Everyone was great and welcoming he manager Adrian, tara was my sales woman and Charles in finance helped out so much im very satisfied with my purchase experience. I appreciate the transparency I dont get from other dealerships. Thank you to everyone at Truck city Ford!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Andy McCreadie provided excellent customer service, the
Andy McCreadie provided excellent customer service, the truck and all paper work was ready when I arrived.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly and helpful.
Friendly and helpful. We dealt with Andy,Adrian,Matt and Kevin they were all friendly and helpful.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I recently purchased a beautiful new Ford Explorer from
I recently purchased a beautiful new Ford Explorer from Leif Johnson Ford, and I couldn't be happier with my experience. Bob was incredibly helpful throughout the buying process, making sure I found the perfect car to suit my needs. When it came time for delivery, Bob and Jeff went above and beyond. Jeff took the time to show me all the amazing features of my new Explorer, ensuring I felt confident and excited about my purchase. I am absolutely in love with my new car! This is the third vehicle I've bought from Leif Johnson Ford, and each experience has been exceptional. Their dedication to customer satisfaction is truly unmatched. I am proud to be a loyal customer and highly recommend Leif Johnson Ford to anyone in search of a new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service was a positive experience with Matt Seals.
Service was a positive experience with Matt Seals. I appreciate the excellent customer service, helpfulness and feedback on my services. I appreciate the knowledge that made my experience so positive.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bob and Truck City always treat me like family.
Bob and Truck City always treat me like family. It's always a great car buying experience!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service was great, very smooth straight forward deal,
Service was great, very smooth straight forward deal, Chris was very informative and able to help us find what we needed.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We came into Truck City Ford in dire need of a vehicle,
We came into Truck City Ford in dire need of a vehicle, as we were stranded. Esther worked with us to get us into a used vehicle and back on the road. Esther was a very calming influence and excellent person to work with. She treated our family kindly and made the purchasing experience a pleasant one. On top of that we got a great deal. I highly recommend Truck City Ford!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
During negotiations, a maintenance package covering oil
During negotiations, a maintenance package covering oil changes for the first couple of years was to be included with the purchase of my new truck. The financial department rushed me through everything, and met every contractual question with "That's just a standard thing, don't worry and sign it." When returning back for my first first oil change, I was told that I wasn't signed up for the maintenance plan, and instead of finding one of the many people that worked with me to validate any errors, I was sat down for 40 minutes while they printed out my sales paperwork and pretended to go through it. After which, they tapped on the stack of papers and told me "Sorry, it's not in here, there is nothing we can do." After leaving a non-flattering google review, I did receive a phone call telling me that it was indeed and error, and should have been included, and to look out for an email that should correct the error. That email never came, and I have yet to hear from them since. This dealership pedals lies, and deception.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
