Kalamazoo Easy Car Mart

They give you the run around, very unprofessional. They refuse to take care of business. I brought a car from them in 2016, paid it off May 2019. Asked for a release of lien letter at the time of payoff. It's December 2022 and I am still trying to get them to release the title. Amanda is who I spoke with each time and she responds but it's e.pty promises. Amandas lip service is stellar, but getting Amanda to actually execute on anything she says is like pulling out teeth with pliers. I would have confronted them in person but I live out of state, California. Buyer beware, go someplace else.

LIES. RUNAROUND. OVERCHARGES. DOES NOT HONOR WARRANTY! PUTS PAYMENT TOWARDS INTEREST MORE THAN PRINCIPLE WHEN PAID ON TIME. NOT FAMILY OWNED. CHANGES NAME AND OWNERS FREQUENTLY. DO NOT TAKE YOUR BUSINESS HERE!!

I went and got a 2005 Chevy trailblazer ext and they told me it was a good car and after I left the lot found out that the tires where completely shot on the inside wall where the wires are showing and I found a bunch of stuff wrong with the vehicle over $1000 worth of work I’ve already put 700 into it after the purchase I definitely would recommend everybody to look over your vehicle I mean look at everything before signing any paperwork.

They sold me a 2014 Ford Fusion. I am 19 and a female and this was my first car I bought ever so I did not know at the time what a car fax was or anything. My car started over heating a little after a month and it turns out this car had 6 owners and had been in two accidents. I did some more research and basically this place buys cars that are junk and were in accidents and fixes them up long enough to last the 30-day warranty they offer. They also offered me a credit towards my car payment if I left a good review online so I wouldn’t trust their good ratings because they basically bought them. Will not go through them again

I bought my daughters grad gift from here, a new (used)car. within 2 days had a problem somehow blew a tire, could not get spare down, (even though they have them inspected), spent 4 hours trying to get it to drop the AAA driver couldn't even get it down, car sat for 2 days. 3 months later motor blew it sat nobody called and did anything, I had to keep calling, finally they agree to replace it with a $300 deductible, I take it to them, thy have THEIR mechanic replace the engine, gave me NO PAPERS whats so ever, 4 months later transmission transfer case snaps, that's my problem, only after my car went into limp mode a week after getting my ar back from the motor replacement I take it to their mechanic he says the cluster of wires are melted to the manifold, hmmmmm how does that happen if a week ago you replaced the motor, whoever replaced the motor didnt secutre the cluster of wires so they connected with the manifold melting them all, not my coolant fans dont work because of this ordeal, but that's my fault also.... :) of course it is....now my motor blew again January 17th, I called the next day I AM STILL WAITING FOR CALL BACK, Ive called a few times ut they have no information on warranty info for the motor.....hmmmmm funny, what mechanic replaces a motor and it doesn't come with a warranty....idk, but I have been jacked around for 39 days my car still sits on a trailer, and now today I call they tell me it's my responsibility. This place is xxxxxxxxx, so unprofessional, if there is a problem they can't answer they just ignore it and don't deal with it. They have no clue how to run a business, and the fact their mechanic told me they do not have their cars inspected they buy them from an auction and throw them on the lot tell me a whole lot. I WOULD NEVER recommend dealing with this dealership as it is more of a headache than it's worth. Oh and did I forget to mention they pay you to make good reviews.....this place is a joke.

I have been with Kalamazoo Easy Car for 3 years. The Easy part of the name fits perfect! Amanda is always available to explain things and work with you. The report your payments so my credit has also improved! I will definatly shop here again!

I am a second time customer and this place takes really good care of the customers. I really didnt think i was gonna be able to afford a newer vehicle but Tom and Josh took really good care of me. I would recomend anyone to come buy a vehicle from here.

Such friendly people. Transparent, easy to work with!

The sales team here is amazing. They made the entire process as easy and painless as possible.

Great people and great service they got me in the truck in great time