Reviews
Quick and friendly service
Mr. Huy Bui was our sales rep. Even from the beginning when I was emailing and requesting quotes, his responses were fast and polite. He gave us a great deal on a 2017 toyota camry. The finance guys we spoke to I believe Paul was one of them and I can't remember the name of the other guy but they were nice and fast as well. I got out of there in under 3 hours with my brand new car. They even set up my oil change for me without me even asking. It was a great experience. I even got to return my rental car at the location so that i didn't have to travel to return it at a different location. They for sure took great care of us. I would recommend using them. They have a great inventory of cars and so it made it easy for us. They answered all of our questions and took really great care of us while there. They even gave my 2 year old a coloring book so that she had something to do while we waited.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best car buying experience yet!
This is my first review ever, but I have to give top kudos to my sales rep Joyce Castelan and her colleague Phillip (the Original)! Joyce understood from the beginning that I needed information upfront and by email, and she replied to all my questions and requests almost immediately, making the whole experience seamless and pleasurable. They also went above and beyond on the day when I finally made it to the dealership and had some last minute doubts. Not only was Joyce knowledgeable about the car and specifications I was looking for, they also advised me on financial options for my lease and I truly felt that they were acting in my best interest. We will certainly buy and lease all our cars through Joyce and the team at Gullo Toyota from now on, highly recommended!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Easy process; Michael Forbes is the sweetest guy
We drove 3 hours from Austin to buy a 2003 4Runner that we found online. Before departing, we contacted Michael Forbes at the dealer and asked if our daughter from Texas A&M could come test drive it. No problem! She said Michael was the "sweetest man in the world" and she was happy with the car. She also said a lot of people wanted to look at the car, so we asked Michael if there was any way to hold it for us while we drove from Austin. With a $500 deposit, which we would get back if we didn't buy the car!, the car was there when we arrived. Michael took us for a test drive, led us to the finance department, detailed the car, and we were done within 2 hours. Everyone was polite, not pushy, and professional. Easiest car purchase I've ever made.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Quick and easy!
Brock Willett was very helpful and knowledgable when we recently bought our 4 Runner. His customer service was excellent. We spoke on the phone, went over to Gullo Toyota, and drove away with our new car within a short amount of time. Everyone was very friendly and courteous. We spent some time with Joyce Castelan, also, and she was extremely friendly and helpful reviewing all our options with us. We will definitely go back to GULLO Toyota when we purchase our next car!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good people makes such a difference
I unfortunately didn't but my car here but, have used them for service several times. These guys have been so friendly each time I've been there. It's very obvious that they are a team and enjoy working together. The service is quick and first rate. I've worked with two service advisors so far and both have tried hard to be sure I'm only paying for the service I need while making me aware of other services they offer I should consider. Changed the way a feel about dealerships!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service
Gullo Toyota service team, Spencer Cannan is one of the best customer service reps I have ever dealt with. He always schedules my cars and gets them in and out quickly and efficiently. He is always kind and interested in what the issues are and has them taken care of the first time, everytime. He is a very valuable asset to Gullo Toyota. Kelly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Buying an SUV
Andrew Ritter was very enjoyable and had great knowledge of his vehicles. Answered all my questions and was so helpful, he even joked some making it pleasant to buy another Toyota. Thanks Any for a sales well done. Darla Maynard
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Toyota guy
Philip is the best in taking care of his clients and are the staff they are friendly and knowledgable. That's why I've bought 4 of my vehicles there and continue to do so
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Toyota Tundra 1794 - 2016 at Gullo Hass Toyota
My 11th Toyota since 1976 and the BEST experience at a dealership due to my sales rep Joyce Castelan! Ms Castelan was very personable, knowledgeable, and gave me the best price after checking with other dealerships. She was responsive to my phone calls and we ended up ordering from the factory a vehicle that I wanted specifically optioned - and it still was the best price in the area. Kudos to Ms Joyce and the Conroe Gullo Toyota Dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Car service
Service was great I will refer to other people.. Thank you spencer cannon..
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
