Reviews
The Service performed was fine. The waiting area was great and staff were friendly and courteous. But did not appreciate the tech stating I needed new wiper blades when I replaced them a few months ago. Then, when I went to pay, the bill was about $100 more than I was quoted for a routine Oil Change and Battery Replacement, so I questioned that and the $100 was removed.
The Service performed was fine. The waiting area was great and staff were friendly and courteous. But did not appreciate the tech stating I needed new wiper blades when I replaced them a few months ago. Then, when I went to pay, the bill was about $100 more than I was quoted for a routine Oil Change and Battery Replacement, so I questioned that and the $100 was removed.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Grant Gullo [email protected] General Manager
Good as expected. There wasn't anything that was exceptional. The service agent was knowledgeable and ready to provide additional services.
Good as expected. There wasn't anything that was exceptional. The service agent was knowledgeable and ready to provide additional services.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Grant Gullo [email protected] General Manager
Great experience. Easy check in and was nice I got a loaner so I didn’t have to sit there for a few hours.
Great experience. Easy check in and was nice I got a loaner so I didn’t have to sit there for a few hours.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that our easy check-in and loaner vehicle kept you moving means a lot to our service department. Thank you for trusting us with your Toyota Tacoma service. Grant Gullo [email protected] General Manager
Professionals from beginning to end. The greeters were well prepared and ready to receive my vehicle. Service Advisor Josh was friendly, knowledgeable and courteous. The service team was thorough in their work. And the management was kind and approachable to hear my concerns and address them immediately. High marks to the service department at Gullo Toyota!!
Professionals from beginning to end. The greeters were well prepared and ready to receive my vehicle. Service Advisor Josh was friendly, knowledgeable and courteous. The service team was thorough in their work. And the management was kind and approachable to hear my concerns and address them immediately. High marks to the service department at Gullo Toyota!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad you felt welcomed and supported throughout the service of your Toyota Tundra. Your recognition of our service department’s thorough work and of management’s prompt attention to your concerns means a lot to our team. Grant Gullo [email protected] General Manager
Kenny was awesome!! He’s been taking care of me for years! He is the MAN!!
Kenny was awesome!! He’s been taking care of me for years! He is the MAN!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing you’ve trusted us with service on your Toyota Tundra for years is truly rewarding. Thank you for the five-star rating and your continued loyalty to our service department. Grant Gullo [email protected] General Manager
Service was very professional, but wait time seemed to long plus only one cashier other wise ok
Service was very professional, but wait time seemed to long plus only one cashier other wise ok
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Gullo Toyota of Conroe. We appreciate your business and hope to see you again soon! Grant Gullo [email protected] General Manager
Check in was easy, quick and convenient and getting a loaner car was a huge bonus! However, I did not feel that the service technicians were listening or understanding my concerns. I was able to speak with a manager tho and felt that my concerns were addressed/heard by her.
Check in was easy, quick and convenient and getting a loaner car was a huge bonus! However, I did not feel that the service technicians were listening or understanding my concerns. I was able to speak with a manager tho and felt that my concerns were addressed/heard by her.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gullo Toyota of Conroe! Grant Gullo [email protected] General Manager
Quick and easy , didn’t have to wait for too long and had a nice resting place
Quick and easy , didn’t have to wait for too long and had a nice resting place
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that your service visit was quick, easy, and you didn’t have to wait long means a lot to our service department. We’re glad our waiting area provided a comfortable spot to relax while we serviced your Toyota RAV4. Grant Gullo [email protected] General Manager
Erica was efficient before, during, and after our routine service. She was helpful in directing us to the body shop.
Erica was efficient before, during, and after our routine service. She was helpful in directing us to the body shop.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your comment about efficient service through every step highlights how our service department values clear guidance. We're pleased we could direct you to the right body shop for your Toyota Camry Hybrid. Grant Gullo [email protected] General Manager
Very attentive to needs and good communication as to scheduling and evaluation and checkpoint inspection findings as well as status of service being performed. Kenny and the Fullo dealership has helped us with our multiple Toyotas for over 15 years
Very attentive to needs and good communication as to scheduling and evaluation and checkpoint inspection findings as well as status of service being performed. Kenny and the Fullo dealership has helped us with our multiple Toyotas for over 15 years
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
After more than fifteen years of trusting our service department with your Toyotas, your continued support means a great deal to us. Knowing that our attentive scheduling, clear communication on inspection findings, and updates on your Toyota Tacoma’s service met your needs is rewarding. Grant Gullo [email protected] General Manager