Reviews
Service was friendly and they worked with us to understand the problem. The problem appears to be corrected, but it did take longer than expected.
Service was friendly and they worked with us to understand the problem. The problem appears to be corrected, but it did take longer than expected.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The service took much longer than expected. An oil change and tire rotation took 2 hours and 15 minutes. I asked about replacing the engine air filter but was told it had been changed during my last service. However, my report shows a red “Warning” for the filter, so I’m still unsure if it needs replacement. I also asked them to check or replace the wipers. They were not replaced, and the report shows “Caution,” but no one explained whether they need to be changed. Better communication regarding these items would have been appreciated.
The service took much longer than expected. An oil change and tire rotation took 2 hours and 15 minutes. I asked about replacing the engine air filter but was told it had been changed during my last service. However, my report shows a red “Warning” for the filter, so I’m still unsure if it needs replacement. I also asked them to check or replace the wipers. They were not replaced, and the report shows “Caution,” but no one explained whether they need to be changed. Better communication regarding these items would have been appreciated.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Service was quick and friendly. Erica is on top of everything! I love the complimentary car wash as well, especially this time of year with all the love bugs.
Service was quick and friendly. Erica is on top of everything! I love the complimentary car wash as well, especially this time of year with all the love bugs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that the service on your RAV4 was prompt and warm means a lot to our service team. Thank you for noting that our team stays on top of every detail. We’re happy you enjoyed the complimentary car wash, especially during love bug season. Grant Gullo [email protected] General Manager
It was already a beautiful , nice sunny day when I visited this location. I received an oil change and was very satisfied.
It was already a beautiful , nice sunny day when I visited this location. I received an oil change and was very satisfied.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star rating and for trusting us with your Toyota Corolla oil change. Knowing you left satisfied means a lot to our service team. Grant Gullo [email protected] General Manager
Good experience considering how busy everyone was at the Service center. Thank you Omar, for keeping me posted on the status of my veh
Good experience considering how busy everyone was at the Service center. Thank you Omar, for keeping me posted on the status of my veh
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your feedback about receiving timely updates while our service department was busier than usual shows how we prioritize clear communication. Hearing that you had a good experience with the service on your Toyota Tacoma means a great deal to us. Grant Gullo [email protected] General Manager
I use gullo for two cars. Pricing is fair, Waiting room is nice and well stocked. Great place. And shuttle is available.
I use gullo for two cars. Pricing is fair, Waiting room is nice and well stocked. Great place. And shuttle is available.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad you find our pricing fair, waiting room comfortable, and shuttle convenient when servicing your Lexus LS 430. Hearing that you trust us with multiple vehicles means a lot to our team. Grant Gullo [email protected] General Manager
Went to get car serviced. Process was fast, easy and friendly. Mat was very knowledgeable an helpful.
Went to get car serviced. Process was fast, easy and friendly. Mat was very knowledgeable an helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re pleased the service on your Toyota Grand Highlander Hybrid was quick and welcoming, and that our service advisor could be so helpful. Hearing that our team’s expertise made the process feel seamless means a lot to us. Grant Gullo [email protected] General Manager
Finance did an excellent job selling me my extended warranty. Keep up the good work.
Finance did an excellent job selling me my extended warranty. Keep up the good work.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing our finance process for your extended warranty felt seamless means a lot to our team. Our finance team is pleased we could help you secure extended warranty coverage on your new Toyota RAV4. Grant Gullo [email protected] General Manager
Kenny is the best service advisor I have ever dealt with in my experience with auto service.
Kenny is the best service advisor I have ever dealt with in my experience with auto service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your kind words about our service advisor. Thank you for choosing Gullo Toyota of Conroe.
Customer service was very good and Diego did explain inspection report in depth. I will go again for service at this location
Customer service was very good and Diego did explain inspection report in depth. I will go again for service at this location
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your note about our detailed inspection report explanation reflects how our service team aims to keep you fully informed. Knowing that our customer service met your expectations means a lot to us, and we look forward to supporting your Toyota Sienna at your next visit. Grant Gullo [email protected] General Manager