Gullo Toyota

I had a great experience at first sold my car they gave me a great quote. I sold it they said I would get a check with in 4 days. Well it now has been almost 3 weeks later and still nothing. I know they listed the car for sale but I haven’t got paid yet. In the future I would not do any business nor do I trust them at this rate I feel we are out the money and have just moved on.

Good job Miss must have been very proud of you for being able to get the kids to school and to be able to get them.

10AM appointment. Told it would take 1 1/2 to 2 hours, so no need for loaner car. No feedback so at 3PM called to talk to service advisor. No answer and no callback. called again at 4 PM. Was told that they had lost work order (blew off table in a gust of wind) and would begin work on car shortly. Finally got call at 6:45 PM that car was ready, but they closed at 7PM. Needless to say had to pick up car next day.

Rob Comstock deserves 10 stars. He is professional, knowledgeable, kind, patient and understanding. He made buying a car a pleasant experience and not a hassle.

Constantly have to review my bill for accuracy and incorrect/extra charges at checkout. Good service advisor come and go quickly.

I've had good luck with Gullo service for years, but on October 5 I brought in my Camry for a recall part replacement and was told it would be 1-2 hours—it took over 3 hrs because my Camry was confused with another, and that one moved up in line ahead of mine. I was even given the key to the other car when it was ready, and had that car pointed out to me in the parking lot--I could have driven away in it!! But when the mistake was discovered I got an apology and my car was ready then in a timely manner. Again, this was unlike any previous experience I have had here Gullo service people are competent and polite as a general rule....

Had 11:00 appt. for oil change, I got there and checked in at 10:50. They completed my oil change at 1:40. Very disappointed because I missed a 1:00 lunch with my Brother that I don't get to see very often. Why do they make appointments if you still have to wait 2 hours? I don't have anyone available to drop me off and pick me up so I made the appointment early enough ( or so I thought) that it wouldn't interfere with my seeing my Brother. Appointments need to be scheduled so when you schedule one, your car actually gets serviced at that time. .

The Service performed was fine. The waiting area was great and staff were friendly and courteous. But did not appreciate the tech stating I needed new wiper blades when I replaced them a few months ago. Then, when I went to pay, the bill was about $100 more than I was quoted for a routine Oil Change and Battery Replacement, so I questioned that and the $100 was removed.

Good as expected. There wasn't anything that was exceptional. The service agent was knowledgeable and ready to provide additional services.

Great experience. Easy check in and was nice I got a loaner so I didn’t have to sit there for a few hours.