Auto Buying Service

They ad was misleading. They post low priced cars but when you inquire about them, they say it is on hold for someone. It’s been a while and the ad is still there. I feel like they are playing marketing games. Don’t get excited about low priced cars.

Dealership has rolled back miles on multiple cars. If you run a Carfax check, it is obvious.

The only thing about them I like is that they were personable, but aren’t all salesman. First they ran my Credit without asking me and inquired about a car I did not even want. Second they claimed to not know anything about the car I was test driving and said they had just got it that day (found out why). they claimed it was only in a minor accident. after pasting the vin into Google I found the car in 4 separate peices on the side of the highway. Every mechanic and freind I showed said that they considered that thing a salvage title. They then tried to convince me that I was getting a great deal not knowing what I had found. As I was doing my research they started to rush me and claimed they had other buyers for the car who wanted to buy it right then and there. Certainly odd considering they received the car a day before. Later they tried to sell me on a xx warranty and everything I have described That seems to be the case with most of their cars. I have also had multiple friends who have had negative experiences and would not recommend going here. I could go on and on about how many times they tried to pull a fast one over me, but they will probably write 3 fake reviews to bury this one! If you are a first time buyer, in experienced, or looking for a car in good condition, this is not the place for you.

Bait and switch/false advertising. They leave up cars for weeks or months after they've sold to lure people in and then try to sell them something else and mining your personal data info. Also got a strange call from someone in this state wanting to buy real estate meaning they sold my data or passed along without my consent. AVOID

Didn’t buy from them but the sales rep was responsive and knowledgeable. The price on the car seemed fair.

Don't waste your time. Setup an appointment, went there only to find out listing was wrong. Tesla needs a new battery!

first i gave a decent review, but now a few weeks in not good. In the beginning i inquired about a 2018 challenger R/t . This automated text(named Linda) kept contacting me about it which i assumed was a live person but never actually met the person in real life. I did ask about Linda but was told by sean the individual just helps them get sales. The dealer initially had two of the same cars listed(still til’ this day the other one with less mileage is listed) . I inquired about the one with less mileage. Sean the salesman said it wasn't in good condition and it was sold . I let it go. As a result the car i test drove seemed good. Although the back up camera did not work and it had higher mileage but it was good. So I tried to see was the sale negotiable i was turned down told the price was firm. (Even though i was dealing with Sean another salesman invaded on my attempted negotiation)They took off 500 dollars because i was a veteran. So at first i was asked if i was going to take the 2year warranty, no transparency was given about the price of the warranty or if the warranty was officially dodge the process of the warranty after purchase or anything . I was under the assumption it was dodge because i was told by the salesman if something goes wrong i can take it to dodge. I buy the car with 1 year “warranty” 1/31/24. Fast forward to going home a week and a half later I found out the warranty is third party. I found this out after cleaning the car and further inspection of the tires which were worn down/mismatched . I can get my own third party warranty without paying 3k out of pocket upfront as part of the sale. So i called the warranty company (proguard) the customer service rep told me that they had not received the payment for the warranty and only half my information was sent over. This was Friday (2/9/24) i called ABS and Sean, both gave me the run around like they were too busy to help me out. Also tag/license did not work Friday.Saturday or Sunday. I wait until Monday (2/12/24)call again, was told tag/license wouldn’t be in until 11am. I wait until after 11am to call to cancel the warranty and get an update on my license/registration transfer. The young lady tried to tell me they have to wait until proguard returns the money to give back to my finance company. (She did cancel it so i giver her credit for that.) I said how ?when proguard doesn’t have the money so at this point we are at a disagreement. Also even though i sent my information with the car getting inspected she never started the transfer process either. Because the salesman sean never notified her in addition when she finally checked the email apparently it wasn’t “legible”. On top that after the sale they got “busy” neglecting the fact l’m still a customer . My argument is that i have to be in their face to get business done because on the phone your an after thought. So now i have to go back down to Virginia to get the ball rolling ( I am from Philadelphia) please don’t do business with these people they are a scam and will try different tactics to swindle you. Negligence, disrespect and the customer service is bad after the sale is done. They ask you to give them a good review during your natural high of getting a new car. They don’t seem on one page unless they’re in it for themselves. I asked to speak with a manager or owner several times and they wont let me. I cant wait to be done with this dealership.

Didn’t have the car in question. Pressured me into a different car. Felt like a bait and switch. Also, the original car was advertised as having 35,000 miles, yet when I checked the carfax, it had over 67,000 miles on it. Fraud.

Great friendly environment if you are looking for a quality pre owned car I definitely recommend Auto Buying Service ask for Sean he helped me get a trade appraisal over the phone I came from North Carolina, he got all my financing done before making the drive so I knew all the numbers were where I needed to be at financially.

Shows out dealer ship auto buying service. They make magic happen. I’m very happy with my purchase!