Reviews
David was great everything went just right quick service...
David was great everything went just right quick service great job I couldn’t be more satisfied as long as David is your service manager
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rcherry7, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
Baytown Ford is an efficient, well maintained,...
Baytown Ford is an efficient, well maintained, dealership. The staff are all friendly, welcoming and eager to help their customers. I have nothing but positive words for Baytown Ford. I will continue to use the service department even though there are places closer to my home.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Skobuffs, thank you for your kind review; we are happy to pass along your comments to the team here at Baytown Ford! We hope to be of service to you again in the future.
Service
Service was very busy that day and I was prepared for a long wait. I think the service techs should pay more attention to getting oil on running boards feet mats and steering wheel. Please remove my email from system and do not share it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Brad Tolleson, we appreciate you taking the time to leave us this feedback. Thank you, and have a great day.
Great Service. ?Friendly people.
Nice people. Followed up to share my trucks progress thru shop. Truck washed and cleaned before they gave it back after the repairs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to let us know how we did. We hope you have a great day!
I got a great used mustang I love it just have to go back...
I got a great used mustang I love it just have to go back to pick up a tire jack which didn’t come with vehicle but overall happy with my car Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Gilbert, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us so we can work towards earning the full 5 stars. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Baytown Ford (855) 760-2180
in and out in no time
great service! I was in and out in no time. Baldo really works hard to set you up right
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!
My Baytown Ford Experience
I have purchased 12 autos over a 35 year period and my experience at Baytown Ford was my best. The salesman Kelton Rembert) did everything you could possibly do to make my truck purchase go as smooth as can be. Kelton was a real pleasure to work with and he was dedicated getting the truck that I desired. Top Notch A-1
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!
Ms Kimberly Lewis
Service was ok. This location has a lot to learn with regards to customer service
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Kimberly Lewis, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. If you are willing to give us another chance, please contact us at (855) 760-2180 so we can understand your situation better in order to try and turn your experience around. Thank you, Baytown Ford
This is a top notch dealership. The whole process from...
This is a top notch dealership. The whole process from start to finish was first class! The people were very friendly and professional and took perfect care of us.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Baytown Ford and our salesman were very patient with us...
Baytown Ford and our salesman were very patient with us while we were shopping for our new truck. When we came in, we were not very sure about which vehicle we wanted but they showed us several trucks in different ranges before we decided on the truck we liked and best fit our budget. There was no pressure and we drove away satisfied with our deal on our new Ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!