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McFarland Hyundai

(374 reviews)
Visit McFarland Hyundai
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–5:00pm 8:00am–4:00pm
Sunday Closed Closed

Reviews

(374 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McFarland Hyundai from DealerRater.

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Great dealership!

Great dealership! No pressure, it seems like they just want to find the right vehicle for you. Im happy with my purchase. Kevin Sweeney and Rob Larson made it easy! Kevin Langlois made the paperwork easy in finance. I took the Maverick home the same day. Thanks you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

fantastic service

we walked in, were greeted and taken care of quickly and professionally. Ben was a wonderful salesman, personable, calm and knowledgeable. The entire process was seamless. I would highly recommend Hampton Hyundai

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

Amazing from the first interaction.

Amazing from the first interaction. Friendly, knowledgeable and easy to work with. I recommend highly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

waiting to hear back from Jimmy Dexter about windshield

waiting to hear back from Jimmy Dexter about windshield fix. Opened hood after i got home with car noticed broken parts also missing parts I did not check engine compartment before purchased.Maybe missing parts in shop

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Overall Kevin was great.

Overall Kevin was great. No pressure. Very easy to deal with. Very easy going and pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Tucson

This is the second vehicle I have bought from Hampton Ford/Hyundai, service was excellent very nice people all around!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we are happy we could make your experience a positive one! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

I recently purchased an Ionic 5 from this dealership.

I recently purchased an Ionic 5 from this dealership. Very happy with the vehicle but very disappointed with the dealership. While talking with Scott my salesman and Rob the Sales Manager, prior to my purchase, they indicated they had a Blink level 3 charger at the dealership and that would make it very convenient to charge my vehicle quickly. This information was a key decision point in my making a decision to purchase an EV as the seacoast, currently, has very few level 3 chargers and I can't install a level 2 charger at my rental unit currently. I leased the vehicle based on this information and also purchased a blink subscription and card. I went to the dealership no less than 4 times to use the charger, everytime i attempted to use it, it malfuctioned or outright did not work. I met with Rob the sales manager who said to me "we are working to fix that....". On the same day, I wrote an email to the owner of the dealership (Jay McFarland) CCing the sales manager (Rob) asking when the charger would be fixed. Below is the response from the dealership owner: "Scott, I am sorry that the DC charger has caused frustration. I have not made a point of providing public charging at this time due to demand charges and our internal lack of need for the charger. Not due to the wifi or anything else. As you probably know businesses are subject to demand charges on their electricity bill. I am concerned that for the sake of a very few uses, we would incur a dramatic change in our bill. In addition, being I have driven electric vehicles for many thousands of miles myself and not needed DC charging I don't see how it would be an issue for others. Jay McFarland Hampton Ford-Hyundai 177 Lafayette Road North Hampton, NH 03862 It's my belief that they never intended on making the level 3 charger available to the public and Jay even made it seem ridiculous that I would even need to use a level 3 charger given "his experience". I believe that they were not being truthful or forthwith with me regarding the public availability of the level 3 charger from the beginning. When I pointed this out to them in a followup email, they never responded. Some may think this is petty. I think it's the principal of the matter. If someone makes a purchase decision based on a premise that is to be trusted as fact/truth and then find it's not the truth, personally I find it hard to trust a business or person in that case in the future. Be weary with these people when purchasing from them. I do not recommend them to friends or family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

This place is the best!

This place is the best! Chu was wonderful and answered all of our questions. The experience was seamless and we couldn’t be more pleased. We were greeted promptly, the service was top notch and the vehicle is our dream car. Hampton Ford Hyundai helped make our dreams come true!! Thank you Chu and Kevin at Hampton Ford Hyundai. If you are looking for a vehicle, this is the place! I would highly recommend stopping in to check them out! -Steph and Dustin

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The salesman I worked with, Gregory Pappas, was very

The salesman I worked with, Gregory Pappas, was very helpful and got me the car I wanted. Overall, a very easy experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I am 52 and have bought a lot of cars from different

I am 52 and have bought a lot of cars from different dealerships. I hate buying cars. My salesperson Ben was so patient, honest, and helpful. When I decided to purchase I was worried about the warranty up-sale. The business manager was amazing, no pressure. I have never had an experience like this before and would recommend this dealership to anyone! I've also never written a review in my life! It's worth the visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.