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BMW of West St. Louis

(2,728 reviews)
Visit BMW of West St. Louis
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:30pm Closed
Sunday Closed Closed
2024 state dealer award
View 9 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (636) 238-4885 (636) 238-4885
Used (636) 238-4995 (636) 238-4995
Service (636) 238-4770 (636) 238-4770

Reviews

(2,728 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of West St. Louis from DealerRater.

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Exceptional Service!!!

Malik made our car buying experience very smooth and convenient. He made sure that we get the car we were looking for. It was pleasure working with him and would highly recommend BMW West County for any future business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your business and recommendation mean a lot to us, Rahul! We are here for any future needs and look forward to your next visit.

Great overall buying experience!

This was one of the easiest and best vehicle buying experiences I have ever had. Adam Ishac was excellent to work with, very professional and knowledgeable about the X1's we tested, and was straight forward with me when it came to pricing on the X1 we chose and also on my trade in. No multiple back and forth pricing discussions, we quickly had a deal at a price we both felt was fair. The final paperwork took fifteen minutes, no hassle or hard sell on extras, which was appreciated by me. At delivery I was personally talked through and demonstrated the X1 features and options, Edgar even paired up my mobile phone and garage door opener. I would recommend Adam Ishac and BMW of West St Louis to anyone. Thank you for a great buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing this with us, Rob! Your business and recommendation mean a lot to us. Please come back and see us!

Buying a new car

BEST salesman, BEST dealership and BEST deal. Rami was great and everyone we dealt with was also great - they made buying a car fun again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We love to hear this! Rami is a valuable member of our team. We are glad you had a great experience at our store!

Rami Ramadan the best salesman ever seeing Great guy and...

Rami Ramadan the best salesman ever seeing Great guy and so helpful Also the manger was great and so helpful Bmw 3 series 2016 a

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are glad you had a great experience at our store! We are here for any future needs. Come back and see us!

Buyer experience working with BMW Salesman Dave Ware.

The BMW Of West St Louis dealership overall was extremely helpful. Starting with my salesman Dave Ware, and finishing with the dealership finance department. The genius at the dealership was a great help explaining all about my new car, eliminating my trial and error to understand the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We love to hear this! Thanks for the great review. We are here for any future needs and hope you come back to see us!

Very easy to deal with. He gave me exactly the deal I...

Very easy to deal with. He gave me exactly the deal I wanted. I would highly recommend working with Jhonny. It was great. Thanks for all your help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Your business and recommendation mean a lot to us, Michael. Thanks for the great review and please come back and see us!

These guys were amazing to work with and very...

These guys were amazing to work with and very professional! The car was cleaned for me and they had someone go over all of the features with me as well. I would definitely recommend them to anyone looking for a BMW!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review! We appreciate your business and recommendation. We wish you many safe, happy miles!

First Class Dealer

I ordered a 230i to be built because i wanted a manual transmission. It arrived a few days ago and I picked it up today. The entire process from configuring the car and placing the order was guided by Jhonny Polo. He was very helpful, never pushy, and understood what I had in mind. It helps that he is a car enthusiast. I thought the price was reasonable, too. Today, I met with the Minister of Finance to settle the purchase. After that, an employee went to the car with me and demonstrated the multitude of features. With the complexities of modern electronics, it is too easy to overlook many of the features. This session was very helpful. I can recommend Jhonny and the dealership to anyone considering a BMW. Even though mine was one of the least expensive cars on the lot, I got the same level of courtesy as a buyer of the more costly models.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your business and recommendation mean a lot to us! Thanks for sharing your experience. We are here for any future needs. Please come back and see us!

Everyone was extremely courteous and a delight to work...

Everyone was extremely courteous and a delight to work with! We Are very pleased with our new vehicle and look forward to our continued relationship with this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Our team works hard for our customers and we love to hear when it pays off. Thanks for sharing this with us!

Excellent

Clean well-managed friendly people went there purchased the vehicle dollar sales manager salesman and some guy to get the paperwork right there all great have no experience with their shop or anything else at this time thank you RAMI.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We love to hear this! Thanks for sharing this with us, Ollie. We appreciate the great feedback!