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2016 consumer dealer award
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2016 consumer dealer award

Reviews

(425 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Allen Honda from DealerRater.

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An model any make buy 2 tires get 2 for free, as

An model any make buy 2 tires get 2 for free, as advertised. Not quite true, my make in model is not included, waste of time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

There internet price are not what the vehicle cost when

There internet price are not what the vehicle cost when you go to sign. They mark them up thousands. They claim it’s for things they have to do and other stuff. I wouldn’t buy here unless you like getting ripped off.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Deceptive Dealership - Do not be fooled!

Be cautious! Don’t look to purchase a vehicle from Allen Honda, the sales staff are dishonest and their vehicle pricing online and on the sticker is deceptive, the price listed is thousands less than the actual price they are selling the vehicle for. Management does not admit wrong doing nor do they try and make things right and they claim the customer is responsible to know which questions to ask if they want to find out what the real purchase price is. Customers best interest is not a priority to Allen Honda, they ruse customers into thinking the advertised price is the sale price and lure customers into coming into their dealership, where only there do they disclose the actual higher sale price. Take your business to a dealership that you can trust, not Allen Honda.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Be cautious! Don’t look to purchase a vehicle from Allen...

Be cautious! Don’t look to purchase a vehicle from Allen Honda, the sales staff are dishonest and their vehicle pricing online and on the sticker is deceptive, the price listed is thousands less than the actual price they are selling the vehicle for. Management does not admit wrong doing nor do they try to make things right and they claim the customer is responsible to know which questions to ask if they want to find out what the real purchase price is. Customers best interest is not a priority to Allen Honda, they ruse customers into thinking the advertised price is the sale price and lure customers into coming into their dealership, where only there do they disclose the actual higher sale price. Take your business to a dealership that you can trust, not Allen Honda.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

I can't say enough about the experience I had with Cody,...

I can't say enough about the experience I had with Cody, the service tech Olav and the whole staff I encountered during my visit. They are very kind and courteous every step of the way! It is a top notch, first class dealership. Cody definitely made the service of my vehicle a great experience and he made sure that I was informed and understood what to expect. He is a great asset to Allen Honda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I appreciate the true kindness and concern! We are happy...

I appreciate the true kindness and concern! We are happy to be part of the Allen Honda family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Howdy,I have been a customer for many years with Allen...

Howdy, I have been a customer for many years with Allen Honda. All my cars have been bought there. Cars for all my children,husband and myself. My favorite car dealer is Bob McGill. His carisma, friendliness and kindness is a joy to make business with. Deals are great at Allen Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

First class operation in all respects. This was our...

First class operation in all respects. This was our family's 6th purchase of a new vehicle from Allen Honda since 2012. They have earned our loyalty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

"Honda Bob" is just the best! Going in knew there was a...

"Honda Bob" is just the best! Going in knew there was a mark-up with dealer options and overall price of used truck but found the perfect vehicle. Both Bob and Jason were a delight to work with and were very flexible as we negotiated trade-in options. This is the 3rd vehicle we have purchased from Allen Honda and sales department has always been upfront and professional. Again, very happy with our purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

AVOID THIS DEALERSHIP.They added $3000. of dealer...

AVOID THIS DEALERSHIP. They added $3000. of dealer options to the price. WARRANTY, NITRO COATING, GPS TRACKING ETC. Mandatory ! Customer can't decline. So basically raised their pri e by 10%. SCAM artists.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.