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Paramount Volvo VW

(2,132 reviews)
Visit Paramount Volvo VW
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 23 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 591-1095 (866) 591-1095
Used (866) 566-1886 (866) 566-1886
Service (866) 565-5204 (866) 565-5204

Reviews

(2,132 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paramount Volvo VW from DealerRater.

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Michael Johnson was great to work with.

Michael Johnson was great to work with. He's very attentive to the needs of the buyer and works very hard to make sure you are satisfied!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Fantastic service, I knew the price I wanted to pay and

Fantastic service, I knew the price I wanted to pay and we came to an agreement! Then everything was smooth sailing after that. Great team! Great dealership

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Paramount Porsche Volvo VW.

Another great experience at Paramount Porsche.

Another great experience at Paramount Porsche. My wife and I have bought new cars in the past, and this time we bought a used car as an extra/daily driver. Even though it was just a used car, Fox, the sales associate treated us and the deal the same way as when we buy new there. Between great sales service and repair service, Paramount is a great dealership to work with.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

It was a great experience purchasing our vehicle here.

It was a great experience purchasing our vehicle here. We love the car! Michael and the rest of the staff were very friendly and quite helpful. I would recommend anyone to visit this dealership.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Paramount Porsche Volvo VW.

Fox was exceptionally great to work with and made sure

Fox was exceptionally great to work with and made sure that even though it took time to get my check from the insurance company that the car I had picked out didn’t get sold out from underneath me. He went out of his way to make sure everything went perfectly. I would definitely recommend him and Paramount to anyone looking to buy a new or used car!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Paramount Porsche Volvo VW!

I had a great experience with the dealership.

I had a great experience with the dealership. All of the staff were friendly and helpful. I especially appreciated my salesman, Noah. He was very easy to engage with.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Paramount Porsche Volvo VW. We look forward to having you as one of our valued customers for many more years to come!

Gates was amazing to work with.

Gates was amazing to work with. It was very clear and professionally presented/ handled. Would recommend Paramount

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Paramount Porsche Volvo VW. We look forward to having you as one of our valued customers for many more years to come!

My daughter spent a great deal of time searching for the

My daughter spent a great deal of time searching for the perfect car and ultimately found it at Paramount Automotive in Hickory, NC — nearly a five-hour drive from where we live. From the very beginning, the team went above and beyond to support her purchase and ensure her satisfaction. During the test drive of the 2024 Volkswagen Jetta, she noticed an issue with the electronic sunroof. The salesman, Gates Walters, assured her it would be addressed while the paperwork was finalized. Unfortunately, the repair could not be completed that same day. We brought the car home with the plan to have the repair completed locally, but when the nearest Volkswagen dealership declined to perform the work, Paramount Automotive immediately stepped in. They provided her with a loaner car and personally drove her Jetta back to Hickory to complete the repair, leaving her with reliable transportation in the meantime. What followed was a lengthy process — the repair ended up taking more than two months. Throughout that time, the dealership stayed in contact and ensured she had a dependable vehicle to drive. Ultimately, Rudi, the General Sales Manager, reached out to express concern about the reliability of the repair and her long-term peace of mind. Rather than return a vehicle they could not fully stand behind, the dealership went the extra mile to make things right. They worked diligently to locate a comparable option and ultimately placed her in a brand-new 2025 Volkswagen Jetta with the same features and significantly fewer miles, since it had never been owned. We would especially like to thank Gates in Sales for his professionalism and care, Frank in Service for his persistence and support, and Rudi in Sales Management for his leadership and integrity throughout this entire process. This level of integrity, professionalism, and customer care is truly rare in today’s marketplace. Paramount Automotive not only safeguarded my daughter’s investment but also demonstrated a genuine commitment to her safety and satisfaction. I would highly recommend them to anyone considering a vehicle purchase.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Paramount Porsche Volvo VW!

Fox was great to facilitate my purchase.

Fox was great to facilitate my purchase. I called after researching the Lexus available and within 2 hours I was driving my new Lexus.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Paramount Porsche Volvo VW!

Jesus made our purchase as easy and efficient as

Jesus made our purchase as easy and efficient as possible. We were able to get the vehicle we wanted and any problems we had taken care of before purchase. He showed us all the options we had and what the best choices would be. It worked out great for what we were needing and looking for. I would highly recommend the staff here as they are all very nice and easy going. Thank you again for all the help with our purchase!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Paramount Porsche Volvo VW!