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Paramount Volvo VW

(2,209 reviews)
Visit Paramount Volvo VW
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2026 state dealer award
View 25 awards
2026 state dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (866) 591-1095 (866) 591-1095
Used (866) 566-1886 (866) 566-1886
Service (866) 565-5204 (866) 565-5204

Inventory

See all 218 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2012.
-Best Price !
-Best Selection !
-V.I.P. Buying Experience !
-Exceptional service after the sale !

At Paramount Automotive we believe in giving back to those who have helped support our business throughout the years. We give back to the community around us through various organizations including the Humane Society the Ronald McDonald House Salvation Army Make-A-Wish Foundation Fellowship of Christian Athletes Pregnancy Care Center American Heart Association the Catawba County Science Center Boy Scouts Relay for Life the United Way and other numerous ministries and organizations throughout our area.

Service center

Phone number (866) 565-5204

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(2,209 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paramount Volvo VW from DealerRater.

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I had a great experience working with Sean Scott! He helped me find a car that was actually even better than what I was originally looking for, and it fit perfectly within my budget. He was very patient, took the time to explain everything clearly, and made sure I felt comfortable throughout the process. The entire team was also amazing and made everything easy and stress-free, from start to finish. I really appreciate all the help and couldn't be happier with my new car. Definitely recommend Sean and the whole team!

I had a great experience working with Sean Scott! He helped me find a car that was actually even better than what I was originally looking for, and it fit perfectly within my budget. He was very patient, took the time to explain everything clearly, and made sure I felt comfortable throughout the process. The entire team was also amazing and made everything easy and stress-free, from start to finish. I really appreciate all the help and couldn't be happier with my new car. Definitely recommend Sean and the whole team!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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All of their vehicles are top notch and they were great to work with. My sales rep was Sean Scott and I left happy with my purchase.

All of their vehicles are top notch and they were great to work with. My sales rep was Sean Scott and I left happy with my purchase.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Knowing that our selection of vehicles met your expectations and you enjoyed working with us is rewarding. We’re glad Sean could help you with your purchase of the Chrysler Pacifica. Your kind words and five-star rating mean a great deal to our team.

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I have leased and bought a few cars from them. Salesman Giovanni and mgr Nick Thomas went out of their way with last purchase. I used up 4+ hours of Giovanni’s time looking at some vehicles deciding what I was most interested in, and yet, still stayed extremely pleasant and helpful and answered all questions I had and we test drove a few vehicles too, without any issues letting me do so. Have to say I ended up buying from paramount Kia this time because they has the car I was interested in, but Giovanni worked with both dealers, VW and Kia, and got the deal I wanted. Got a very good price and a really good trade price out of it without ever feeling forced to do something. I almost walked 3 times. I also have to say it was a lease I traded and this is where Nick went above and beyond to solve an issue I never thought would occur with trade (turn in) of lease. Kia didn’t cover something I never paid on a lease before and Nick covered it. I’m sure he didn’t have to since I went thru Kia, but shows the dealership has care for past buyers and new. That same day I was there for my 30,000 mile maintenance and have to say the service department went above and beyond too. I was wandering parking lot and they came out and got me when done and also did a complete cleaning of my car inside and out which I wasn’t expecting. Sorry I don’t remember the guy’s name who took care of check in and out. I would recommend paramount in hickory to anyone and will be back when time for another vehicle just because of the experience. Can’t say all dealerships are this good or put up with as much hassle as I felt I gave over everything. Shouts out to Giovanni, Nick, and the service department. Hate car dealerships for the most part, but was one of the best, of many cars I’ve bought, and y’all made it one of the best experiences I’ve ever had. Thanks to you all!!

I have leased and bought a few cars from them. Salesman Giovanni and mgr Nick Thomas went out of their way with last purchase. I used up 4+ hours of Giovanni’s time looking at some vehicles deciding what I was most interested in, and yet, still stayed extremely pleasant and helpful and answered all questions I had and we test drove a few vehicles too, without any issues letting me do so. Have to say I ended up buying from paramount Kia this time because they has the car I was interested in, but Giovanni worked with both dealers, VW and Kia, and got the deal I wanted. Got a very good price and a really good trade price out of it without ever feeling forced to do something. I almost walked 3 times. I also have to say it was a lease I traded and this is where Nick went above and beyond to solve an issue I never thought would occur with trade (turn in) of lease. Kia didn’t cover something I never paid on a lease before and Nick covered it. I’m sure he didn’t have to since I went thru Kia, but shows the dealership has care for past buyers and new. That same day I was there for my 30,000 mile maintenance and have to say the service department went above and beyond too. I was wandering parking lot and they came out and got me when done and also did a complete cleaning of my car inside and out which I wasn’t expecting. Sorry I don’t remember the guy’s name who took care of check in and out. I would recommend paramount in hickory to anyone and will be back when time for another vehicle just because of the experience. Can’t say all dealerships are this good or put up with as much hassle as I felt I gave over everything. Shouts out to Giovanni, Nick, and the service department. Hate car dealerships for the most part, but was one of the best, of many cars I’ve bought, and y’all made it one of the best experiences I’ve ever had. Thanks to you all!!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Our team enjoyed collaborating with you to secure the best deal on your used Tesla Model 3 purchase, even partnering with other dealerships to meet your needs. Knowing that your 30,000-mile maintenance went smoothly and that our service department’s surprise cleaning inside and out exceeded your expectations is rewarding. Thank you for recommending us; we look forward to helping you again when it’s time for your next vehicle.

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Professional - Knowledgable - Friendly - Gave us a competitive price. Overall a A+ experience. Gates was fun to work with. Zachary was also very helpful. Many Thanks

Professional - Knowledgable - Friendly - Gave us a competitive price. Overall a A+ experience. Gates was fun to work with. Zachary was also very helpful. Many Thanks

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Knowing you found our team knowledgeable, welcoming, and competitively priced throughout the purchase of your new Volvo EX60 means a lot to us. Gates and Zachary enjoyed working with you and are delighted your purchase process felt outstanding.

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The whole staff is very friendly and easy to work with. The sales staff offered a great deal on my trade and helped me set up my new car.

The whole staff is very friendly and easy to work with. The sales staff offered a great deal on my trade and helped me set up my new car.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Knowing that our sales team could secure a great trade deal for you and help with setting up your new Volkswagen Jetta GLI is rewarding. Hearing that you found our staff approachable and helpful means a lot to our team.

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Gates was an exceptional salesman 🥹 kind, well mannered and with a sense of humor..I was disappointed in the fact there was no wiggle room for the prices, but I understand why… yes, I would recommend

Gates was an exceptional salesman 🥹 kind, well mannered and with a sense of humor..I was disappointed in the fact there was no wiggle room for the prices, but I understand why… yes, I would recommend

Rating breakdown (out of 5):
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Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Paramount Volvo Volkswagen.

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The dealership was clean and inviting. I was asked by several associates if I needed anything or wanted coffee or water. Every single person I spoke to was nice. Jesus was probably the best sales person I have ever dealt with. I never felt pressured once. He was easy to talk to and understood my concerns as well! I would recommend him to anyone looking for a vehicle.

The dealership was clean and inviting. I was asked by several associates if I needed anything or wanted coffee or water. Every single person I spoke to was nice. Jesus was probably the best sales person I have ever dealt with. I never felt pressured once. He was easy to talk to and understood my concerns as well! I would recommend him to anyone looking for a vehicle.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our team enjoyed guiding you through your purchase of the Jeep Wrangler JK Unlimited. Jesus is pleased he could address your concerns and keep the experience relaxed. Knowing that our associates’ friendly service made you feel welcome means a lot to our team.

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The guys were wonderful, very helpful, polite. They knew. what they were doing. I would recommend them to anybody.

The guys were wonderful, very helpful, polite. They knew. what they were doing. I would recommend them to anybody.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Knowing that our team’s expertise and courtesy made your purchase of the Volkswagen Jetta a great experience is rewarding. Hearing that you’d recommend Sean and our team to anybody means a lot to us.

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Everyone I dealed with was very nice and treated me with respect. The sales person Hayden Tabor was very nice and understood my every concern and meet them as well,

Everyone I dealed with was very nice and treated me with respect. The sales person Hayden Tabor was very nice and understood my every concern and meet them as well,

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Knowing that everyone treated you with respect means a lot to our team. We’re pleased Hayden addressed your concerns and helped the purchase of your used Volkswagen Beetle go smoothly.

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Exceptional experience from start to finish. Jesus Gomez was transparent, knowledgeable, and a completely zero-pressure guy . They gave me a fair value on my trade-in, provided prompt and clear communication, and made the whole trade-in process seamless. Highly recommend them if you want an honest, hassle-free car buying experience.

Exceptional experience from start to finish. Jesus Gomez was transparent, knowledgeable, and a completely zero-pressure guy . They gave me a fair value on my trade-in, provided prompt and clear communication, and made the whole trade-in process seamless. Highly recommend them if you want an honest, hassle-free car buying experience.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Knowing your purchase of the Volvo XC90 felt seamless from start to finish is rewarding. Jesus guided you with clear expertise while keeping things pressure-free, and our team provided a fair trade-in value along with prompt, clear communication. Your recommendation means a lot to our team.

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