Reviews
I have purchased about 20 vehicles in the last 50 years.
I have purchased about 20 vehicles in the last 50 years. I can honestly say this was the most pleasant experience of them all. While visiting the wonderful state of Montana from Alabama. We experienced transmission problems with our 2020 F250. Jeremy Works greeted us at the door. I had already went to their web page and found the truck I wanted if we decided to trade. He was very attentive to our situation and worked with us with no pressure. We bought a 2026 F350. I felt we received the best deal possible. Orion Burnham gave us detailed information concerning our issue and gave us top price for our trade. He is continuing to work with Ford concerning the warranty of the transmission. Roy the Finance Manager did a great job explaining the finance options. Thanks to all for making a difficult situation go as smoothly as possible. I highly recommend Kallispell Ford. Only wish they were in Alabama for our next purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience at Kalispell Ford. It’s wonderful to hear that our team made the process smooth and pressure-free for you, even during a challenging situation with your F-250's transmission. We appreciate your recommendation and hope all goes well with the warranty proceedings.
I would certainty consider Kalispell Ford for my next purchase if they were closer to home. Looking forward to the response concerning the warranty on the F250.
Staff worked hard to find what i wanted and to get it
Staff worked hard to find what i wanted and to get it when we found it. Communication was frequent and informative. Process moved forward in Timely manner. Appreciated respectful professional manner with which i was treated. Never felt any sales pitch come on or pressure to take something i did not want. I was treated the way i wanted to be. Nice!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us at Kalispell Ford. Our team is pleased to hear that the process met your needs and expectations.
This summer my husband and I took a trip West.
This summer my husband and I took a trip West. On day three the air conditioner on our Ford 250 truck quit. We stopped at a few dealerships along the way to try to get the A/C looked at. Some dealerships could take us in 2 weeks and others not at all. We called Kalispell Ford and they said they would work us in! The folks at this dealership are gems! They spent several hours looking at the problem, which we were thankful for. While we waited, they shuttled us to the local Walmart for our entertainment and picked us up when we were ready to return to the dealership. Back at the dealership, the waiting area was comfortable with snacks and drinks provided. While we were not able to get the A/C repaired because a new compressor was needed and it would be a special order, these people TRIED! As I said before, others wouldn't even look at it. My husband spoke to the manger and expressed our appreciation for his crew. We would definitely recommend Kalispell Ford!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's nice to know our efforts were appreciated during your trip. We're glad that you felt comfortable and well-supported by our team. Thank you for your kind words, and safe travels on the rest of your journey with the Ford F-250!
We were helped by considerate knowledgeable person.
We were helped by considerate knowledgeable person. A very good experience. Our salesperson was best.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear about your positive experience at Kalispell Ford. Our team always strives to provide knowledgeable and considerate assistance.
Amber cox. She was the best. Knowledgeable and helpful. We have recommended amber and your dealership to all of our friends. Five star service.
Pretty painless.
Pretty painless. Service department was accommodating great to work with and the reason for the 5. Sales was friendly and helpful but would not negotiate even with managers. Their claim is they sell rock bottom price.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience. We're glad to hear our service department provided accommodating assistance, and that the sales team was friendly and helpful.
Fabulous experience.
Fabulous experience. The staff talked through each step and they were patient with questions asked.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I recently purchased a used F-350, and received a fair
I recently purchased a used F-350, and received a fair price on the truck, and a decent trade-in. I worked with Jeremy as the sales rep and he is very knowledgeable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mike Plum was great to work with.
Mike Plum was great to work with. Our only complaint was that we had to wait a half hour for the finance person
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very professional sales and finance personnel, the
Very professional sales and finance personnel, the dealership was very clean and welcoming definitely recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
All interactions with sales, contracting, and finance
All interactions with sales, contracting, and finance representatives were characterized by patience, friendliness, and professionalism. I highly recommend Kalispell Ford to anyone seeking a new or used vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car