Five Star Chevrolet

I give Five Star Chevrolet A Super A Plus Rating Dan Smith Got A Part Ordered and I Got Car Back The Next Day Five Star Has Always Done Great Service For Me

I am very pleased with the service I receive from 5 Star Dan Smith the Service Advisor is very Professional and alway assist me with what I need. Thank you Dan for your help.

I was assisted immediately with courtesy and a professional attitude by Dan. He allowed me to voice my concerns along with my maintenance service visit. Also he checked to make sure I knew where to wait while the Malibu was being taken care of and if I had time to check out the extra things I had mentioned. I felt very pleased with the service provided. Margaret Carter

Dan Smith was very professional. Although my service was related to a recall, it was prompt and felt that it was important to Dan that I was satisfied with the work and care of my car. Thank you!

Real good sales person (Nicole Asseh). Ask for Nicole, made the deal easy and fast. I would recommend her to anyone on trying to buy a vehicle.

As usual good timely service. Friendly knowledgeable repersenitive.h

Brought the truck in for scheduled oil change , Oil change was done in a timely manner

Drove up for them to view my trade and the “car” I was trading for was all of a sudden inside the facility for inspection. So they had a fit for me to get there to view my vehicle and there’s wasn’t even viewable. The following day the manager never called me like he said he would. Come to find out someone the night before put money on the car to hold it the next day but the MANAGER didn’t know anything about it??? Really? One of the most horrible experiences I’ve been through in awhile. Sucks that my wife really wanted the car.

Has an appointment, was greeted friendly and on time with all the needed information for my service. have used this service department several times in the past with my 2014 Silverado ans quiet satisfied with everyone. They did everything promised and in a friendly and prompt manner. WILL BE BACK

I have a $50K 2018 SS Camaro with 5500 miles on it. Around the 4K mile range I started hearing a moan from the rear differential. I left my car at Five Star Chevrolet for 5 weeks while I went out of the country for the holidays. They assured me it would be fixed by the time I returned. This is the 3rd visit for the same issue! I arrived to find my vehicle sitting in the service bay. I asked what they did to fix it; and the service manager responded that he put new brake rotors on the front. THE MAIN COMPLAINT was the rear differential! I asked what did you to to fix the rear? He replied that he couldn’t hear a noise at all, after putting close to 100 miles on my car driving it while I was gone. I got them in my car went across the street to a bank parking lot and replicated the noise within 5 mins. They had 5 weeks!! After returning to the dealership a group of 3 salesman gathered about 10 feet away so that they could listen to everything that I was saying to the General Manager who had gotten involved, because we were upset that my car still wasn’t fixed. The salesman were rudely cursing at my Son, and threatening to fight him. (This was going both ways) One of them names Jimmy told the GM that he needed to get us the F*** out of there! (Keep in mind that I spent 50K on the Camaro, and purchased it from THEM) They stuck their noses into my business where it certainly didn’t belong! I was given a loaner vehicle, and was promised that my vehicle would be fixed upon my return. That night My Son received a friends request from the salesman Gabriel Poston on Facebook. So these guys went through my paperwork, my personal information and got our names to look up my Son on social media. I promise... it wasn’t in a “friendly manner”. I received a call two days later stating that my car was fixed, and ready for pickup. I picked it up, drove out of the parking lot... and guess what?! The noise is still there! I popped my hood this morning, to find that someone sprayed a chemical on top of the motor cover and all the pretty red paint is gone. This place is a JOKE! Somebody is gonna fix my car, or I will be seeing them in the courtroom next!! Beware of the stalking salesman working there! It’s scary to think and realize that they have such easy access to everyone’s information the way they do.