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Orange Coast INFINITI

(2,955 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award
New (855) 249-8937 (855) 249-8937
Used (833) 230-1378 (833) 230-1378
Service (888) 503-2324 (888) 503-2324

Reviews

(2,955 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Orange Coast INFINITI from DealerRater.

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Mr. Kevin is very awesome., very helpful and explained...

Mr. Kevin is very awesome. , very helpful and explained to me all needed to be done for my 2014 infiniti qx 60. Very much appreciated for the wonderful setvice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Gerardo did a great job of getting me in and out for...

Gerardo did a great job of getting me in and out for service. Very efficient and professional. Nice person and his attention to detail great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Kevin Hall, once again placed the customers first and...

Kevin Hall, once again placed the customers first and forefront ! The only auto repair advisor I would trust my QX60 with ! Kevin always has my back when I need

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

After my previous Infinity was totaled, I knew I had to...

After my previous Infinity was totaled, I knew I had to get another infinity BECAUSE I love OC infinity service department. Gerardo is the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Thanks to Tuan, Gerardo and the whole service team for...

Thanks to Tuan, Gerardo and the whole service team for getting my Infiniti back on the road! Top notch service as always. Always have loaner car or friendly Porter service when needed. Car always looks and runs brand new when they are done. The technicians here know what they’re doing,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I just bought a car there but I only got 1 key instead of...

I just bought a car there but I only got 1 key instead of 2. Also missing wheels lock nuts. Salesperson said he’ll get back to me but never did

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Customer service was great, service is awesome, facility...

Customer service was great, service is awesome, facility was clean. Tune up was to my satisfactions and the wash was very neat, Thank-you for the great service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Orange Coast Infinity has always done a fine job when it...

Orange Coast Infinity has always done a fine job when it comes to maintenance on my vehicle. If you need maintenance on you Infinity then Orange Coast Infinity is where you should take your vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have always had courteous and reliable. Service. The...

I have always had courteous and reliable. Service. The staff and service dept has been able diagnose any problem whith my car even though it is older.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I will not come back to this dealership. I already...

I will not come back to this dealership. I already completed a survey and told you why. Your service rep has no respect for women and doesn’t bother to discuss service needs and costs. Please read my other survey completed from email you sent

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.