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North Park Lexus

(628 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 8:30am to 2:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–9:00pm
Tuesday 8:30am–8:00pm 7:30am–9:00pm
Wednesday 8:30am–8:00pm 7:30am–9:00pm
Thursday 8:30am–8:00pm 7:30am–9:00pm
Friday 8:30am–8:00pm 7:30am–9:00pm
Saturday 8:30am–7:00pm 8:30am–2:00pm
Sunday Closed Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2018 consumer dealer award

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Reviews

(628 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of North Park Lexus from DealerRater.

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Austin Greer was outstanding in every way.

Austin Greer was outstanding in every way. The time he took with me and his patients was amazing. He made me feel comfortable with every aspect of the transaction. North Park Lexus is unlike any dealership I have ever purchased a vehicle from. Looking forward to using this dealership to also service and maintain my Lexus. As for the actual delivery Austin took care to make certain I understood all of the details as well as connecting my cell phone and the garage door opener. Let it be said that Austin Greer, ALL of the people I met during the transaction who made this as sooth as possible and NORTH PARK LEXUS can only be described as a CLASS ACT.

Austin Greer was outstanding in every way.

Austin Greer was outstanding in every way. The time he took with me and his patients was amazing. He made me feel comfortable with every aspect of the transaction. North Park Lexus is unlike any dealership I have ever purchased a vehicle from. Looking forward to using this dealership to also service and maintain my Lexus. As for the actual delivery Austin took care to make certain I understood all of the details as well as connecting my cell phone and the garage door opener. Let it be said that Austin Greer, ALL of the people I met during the transaction who made this as sooth as possible and NORTH PARK LEXUS can only be described as a CLASS ACT.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Working with Austin was amazing.

Working with Austin was amazing. He explained every detail about the car and answered all our questions patiently. I never felt he pressured us into purchasing the car. He helped us find better deals! Lexus North Park was clean and their concierge is an extra bonus! 😁

Working with Austin was amazing.

Working with Austin was amazing. He explained every detail about the car and answered all our questions patiently. I never felt he pressured us into purchasing the car. He helped us find better deals! Lexus North Park was clean and their concierge is an extra bonus! 😁

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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My wife and I had a 5 STAR experience in the purchase of

My wife and I had a 5 STAR experience in the purchase of our new car. Edgardo and Taylor exceeded my expectation. I will be recommending both to my friends and acquaintances.

My wife and I had a 5 STAR experience in the purchase of

My wife and I had a 5 STAR experience in the purchase of our new car. Edgardo and Taylor exceeded my expectation. I will be recommending both to my friends and acquaintances.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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My experience with NPL and Austin Greer was friendly,

My experience with NPL and Austin Greer was friendly, efficient and he was so knowledgeable of all the options on the vehicle was incredible. Love Austin and will definitely be a returning customer!

My experience with NPL and Austin Greer was friendly,

My experience with NPL and Austin Greer was friendly, efficient and he was so knowledgeable of all the options on the vehicle was incredible. Love Austin and will definitely be a returning customer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Rhonda helped me with the purchase of my used vehicle,

Rhonda helped me with the purchase of my used vehicle, which was not even a Lexus and she made me feel like this was an important sale to her. Very professional

Rhonda helped me with the purchase of my used vehicle,

Rhonda helped me with the purchase of my used vehicle, which was not even a Lexus and she made me feel like this was an important sale to her. Very professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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My salesman Thomas Williams did a fantastic job getting

My salesman Thomas Williams did a fantastic job getting me this car. We ran into an early snafu trying to get a car on the lot the first time I visited but Thomas was relentless in getting exactly what I wanted and kept in constant communication with me to let me know what was going on. He was instrumental in me getting a Lexus from North Park Lexus of San Antonio.

My salesman Thomas Williams did a fantastic job getting

My salesman Thomas Williams did a fantastic job getting me this car. We ran into an early snafu trying to get a car on the lot the first time I visited but Thomas was relentless in getting exactly what I wanted and kept in constant communication with me to let me know what was going on. He was instrumental in me getting a Lexus from North Park Lexus of San Antonio.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I had a wonderful car buying experience with Greg and

I had a wonderful car buying experience with Greg and James. They were super knowledgeable and professional,they made it a breeze. I’m happy I chose North Park Lexus they provide exceptional service! Def recommend you pick this as your next car dealership! I’m proud to be a part of this Lexus Family!! Nice perks. Absolutely loving my car!!

I had a wonderful car buying experience with Greg and

I had a wonderful car buying experience with Greg and James. They were super knowledgeable and professional,they made it a breeze. I’m happy I chose North Park Lexus they provide exceptional service! Def recommend you pick this as your next car dealership! I’m proud to be a part of this Lexus Family!! Nice perks. Absolutely loving my car!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Jackson and Rhonda are awesome!

Jackson and Rhonda are awesome! They made the entire process easy! We appreciate the high level of professionalism and customer service! Thanks again!

Jackson and Rhonda are awesome!

Jackson and Rhonda are awesome! They made the entire process easy! We appreciate the high level of professionalism and customer service! Thanks again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Franko Munoz was highly recommended to us and the

Franko Munoz was highly recommended to us and the Northpark Lexus of San Antonio dealership. Franko was superior in listening, then guiding us to the exact car to meet our specific needs. He was generous at educating us to multiple model options, and the new technologies involved.. We appreciate how thorough Franko was representing Lexus and the dealership in quality aftercare. We, too, highly recommend our overall experience with Franko Munoz and Northpark Lexus San Antonio!

Franko Munoz was highly recommended to us and the

Franko Munoz was highly recommended to us and the Northpark Lexus of San Antonio dealership. Franko was superior in listening, then guiding us to the exact car to meet our specific needs. He was generous at educating us to multiple model options, and the new technologies involved.. We appreciate how thorough Franko was representing Lexus and the dealership in quality aftercare. We, too, highly recommend our overall experience with Franko Munoz and Northpark Lexus San Antonio!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Excellent service, Mr.

Excellent service, Mr. Griego was very professional and informative regarding the two vehicles I was considering. I decided to purchase a 2024 UX FSport Hybrid, the exact model I was looking for. Overall the experience was easy and received an excellent finance rate.

Excellent service, Mr.

Excellent service, Mr. Griego was very professional and informative regarding the two vehicles I was considering. I decided to purchase a 2024 UX FSport Hybrid, the exact model I was looking for. Overall the experience was easy and received an excellent finance rate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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