Skip to main content

North Park Lexus

(634 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 9:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–9:00pm
Tuesday 8:30am–8:00pm 7:30am–9:00pm
Wednesday 8:30am–8:00pm 7:30am–9:00pm
Thursday 8:30am–8:00pm 7:30am–9:00pm
Friday 8:30am–8:00pm 7:30am–9:00pm
Saturday 8:30am–7:00pm 8:30am–2:00pm
Sunday Closed Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2018 consumer dealer award

Reviews

(634 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of North Park Lexus from DealerRater.

Want to share your experience with this dealership?

Write a review

I had done my research and knew the options I wanted on a

I had done my research and knew the options I wanted on a pre-owned Lexus RX350. North Park Lexus of San Antonio had the exact RX350 I was looking for. I set up a test drive with Edgardo and he had the vehicle detailed before I arrived. Negotiations on the pre-owned RX350 and my trade-in went well and I was in-and-out the same day. Super simple, no stress. Many thanks to Edgardo

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great personal service.

Great personal service. Very accommodating sales staff going over and beyond to help. We must give a special thank you to Tanya Furillo. Will definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mr Thomas is a very good salesman!

Mr Thomas is a very good salesman! He is always helpful and nice. Excellent customer service skills. I would highly recommend him if you are looking for a vehicle! Keep up the great work and customer service. Kennedy Christopher, CESE VP

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My recent purchase was made with Chris Sotelo.

My recent purchase was made with Chris Sotelo. A very good salesperson -- customer focused, empathetic, and energized. He secured a tremendous deal for my trade-in (2021 Lexus RX 350). I am also impressed with the service component of Lexus. In taking my previous car in for services, appointments were easy to make, service representatives were very good and cognizant of customers' time. After purchasing my new 2024 Lexus 350h, I met with Rebecca Swenseth from the Finance Department -- an absolute star with Lexus in my view. She was informed, concise, and explained the life cycle maintenance plan with ease and understanding.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

This place is top notch.

This place is top notch. From the time you walk in till the time you leave they treat you like a VIP.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Best car buying experience of my lifetime and I am age

Best car buying experience of my lifetime and I am age 77!!! Thomas Williams is not only a fabulous salesperson, but super knowledgeable and also got me through experiencing what we thought was a lost car title on my trade-in. He was amazing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

This is the best dealership with impeccable service.

This is the best dealership with impeccable service. Erik Joseph’s is wonderful he goes above and beyond. Always professional, knowledgeable, and patient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Noe Hernandez and Sergio Carranco were excellent to work

Noe Hernandez and Sergio Carranco were excellent to work with and I would recommend them highly to my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

This is the 4th car we purchased from NorthPark.

This is the 4th car we purchased from NorthPark. It’s always a great experience and we will continue to buy from Cipriano.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very pleased with 2023 RX 350 Luxury.

Very pleased with 2023 RX 350 Luxury. Overall positive experience enhanced by courteous professional staff. Only disappointment is that Lexus would NOT work with us to swap out the 21 inch wheels with 50 profile tires--they ride way to rough for a luxury model but would be perfect on an F-Sport. Not sure why lexus would even put such inappropriate wheels and tires on a Luxury model when they obviously compromise the ride quality!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.