Reviews
Great experience.
I received the information that I ask for without any games being played. Could I have found a better deal? Not likely, but the overall experience was good.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
Frank Sepeda "Sales Person" was very courteous and attentive to my needs. He listened to my request for final price and financing of vehicle and had the financing proposal ready to discuss when I met with him. I would highly recommend asking for him when trying to purchase a vehicle from Northside Ford.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Sales & Finance Customer Relations
Wayne Alderman (Sales) and Dino Uridales (Finance) were superb in presenting, discussing, finalizing (with an open-door" to speak or visit them anytime the wife and I need their assistance) our purchase of a 2014 Ford Taurus SEL. It is our third new vehicle bought from this dealership; Sales, Service, etc.., are all 1st Class !! My wife and I are very happy. Connie and David Colvin San Antonio, TX 78258
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
awesome experience
Salesman Frank was knowledgeable , honest and straight to the point. No hassling or making my husband and I feel uncomfortable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Northside Ford Service Dept
Everything went very smoothly. Told me what he recommended but had no pressure on having it done. Very respectful and professional
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Fue una experiencia grandiosa, El vendedor fue muy amable y amigable, y lo mejor de todo es que habla espa?ol y me senti muy a gusto con el El vendedor Fue muy rapido y eficiente, y no nos hizo perder el tiempo ??
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Reliable service. Dependable and caring.
We were made to feel as though we were long-time friends. All of our questions were answered. We are satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
I got a great car. And was financed at a decent rate. Better than I expected. The salesman worked pretty hard with finance to get me into the car I really wanted instead.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service, very professional
I had a really good sales agent Zach Thompson. He hasn't been with Northside Ford for very long but nevertheless he was professional, knowledgeable, and kept me up to date on everything concerning the purchase of my truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service and Thorough Process
The time taken was dedicated to our needs. I called Skip earlier that day and asked if the 2012 Cadillac CTS was still available and that my wife and I would be there between 4:00 and 4:30. When we showed up at 4:10, the car was parked right up front and Skip was waiting for us with the keys. I have been buying vehicles from Northside Ford for 17 years and will not go anywhere, else. As long as they have what we need, we will be coming back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
