Skip to main content

Northside Ford

(1,539 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 9:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–9:00pm
Tuesday 8:30am–9:00pm 7:00am–9:00pm
Wednesday 8:30am–9:00pm 7:00am–9:00pm
Thursday 8:30am–9:00pm 7:00am–9:00pm
Friday 8:30am–9:00pm 7:00am–9:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday Closed Closed

Reviews

(1,539 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Northside Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Great experience.

I received the information that I ask for without any games being played. Could I have found a better deal? Not likely, but the overall experience was good.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Service

Frank Sepeda "Sales Person" was very courteous and attentive to my needs. He listened to my request for final price and financing of vehicle and had the financing proposal ready to discuss when I met with him. I would highly recommend asking for him when trying to purchase a vehicle from Northside Ford.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Excellent Sales & Finance Customer Relations

Wayne Alderman (Sales) and Dino Uridales (Finance) were superb in presenting, discussing, finalizing (with an open-door" to speak or visit them anytime the wife and I need their assistance) our purchase of a 2014 Ford Taurus SEL. It is our third new vehicle bought from this dealership; Sales, Service, etc.., are all 1st Class !! My wife and I are very happy. Connie and David Colvin San Antonio, TX 78258

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

awesome experience

Salesman Frank was knowledgeable , honest and straight to the point. No hassling or making my husband and I feel uncomfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Northside Ford Service Dept

Everything went very smoothly. Told me what he recommended but had no pressure on having it done. Very respectful and professional

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Service

Fue una experiencia grandiosa, El vendedor fue muy amable y amigable, y lo mejor de todo es que habla espa?ol y me senti muy a gusto con el El vendedor Fue muy rapido y eficiente, y no nos hizo perder el tiempo ??

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Reliable service. Dependable and caring.

We were made to feel as though we were long-time friends. All of our questions were answered. We are satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great experience

I got a great car. And was financed at a decent rate. Better than I expected. The salesman worked pretty hard with finance to get me into the car I really wanted instead.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service, very professional

I had a really good sales agent Zach Thompson. He hasn't been with Northside Ford for very long but nevertheless he was professional, knowledgeable, and kept me up to date on everything concerning the purchase of my truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Service and Thorough Process

The time taken was dedicated to our needs. I called Skip earlier that day and asked if the 2012 Cadillac CTS was still available and that my wife and I would be there between 4:00 and 4:30. When we showed up at 4:10, the car was parked right up front and Skip was waiting for us with the keys. I have been buying vehicles from Northside Ford for 17 years and will not go anywhere, else. As long as they have what we need, we will be coming back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No