Reviews
I have been relying on Bill Page Toyota in Annandale for
I have been relying on Bill Page Toyota in Annandale for over seven years, and their level of professionalism and customer service has remained exceptional. This past June, I purchased a Toyota Land Cruiser, and in August, I returned to acquire a 2025 Toyota RAV4 XLE Premium for my wife. Both purchases were seamless, with excellent customer education and support throughout the process. I would like to especially recognize Hamza Aldobai from Sales and Dawit from the Finance team for their outstanding service. Their professionalism, patience, and clear guidance gave me the confidence to make informed decisions. Bill Page Toyota consistently exemplifies customer-focused service, and I confidently recommend them to anyone seeking a reliable and trustworthy automotive partner.
I have been relying on Bill Page Toyota in Annandale for
I have been relying on Bill Page Toyota in Annandale for over seven years, and their level of professionalism and customer service has remained exceptional. This past June, I purchased a Toyota Land Cruiser, and in August, I returned to acquire a 2025 Toyota RAV4 XLE Premium for my wife. Both purchases were seamless, with excellent customer education and support throughout the process. I would like to especially recognize Hamza Aldobai from Sales and Dawit from the Finance team for their outstanding service. Their professionalism, patience, and clear guidance gave me the confidence to make informed decisions. Bill Page Toyota consistently exemplifies customer-focused service, and I confidently recommend them to anyone seeking a reliable and trustworthy automotive partner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I recently had the pleasure of working with Nathan Dat
I recently had the pleasure of working with Nathan Dat Nguyen at Bill Page Toyota in Falls Church, VA, and I can’t recommend him or the dealership highly enough! From the moment I walked in, Nathan greeted me with a warm smile and made the entire car-buying process feel effortless and enjoyable. He was incredibly professional, taking the time to understand exactly what I was looking for in a Toyota without any high-pressure tactics. His knowledge of the vehicles was spot-on, and he patiently answered all my questions, walking me through options, features, and financing details in a clear and straightforward way. What stood out most was how genuinely pleasant Nathan was—his positive energy and enthusiasm made the experience fun rather than stressful. The purchase went incredibly smooth; everything from the test drive to signing the paperwork was handled efficiently, and I drove off in my new vehicle the same day without any surprises or hidden fees. It’s rare to find a sales consultant who truly cares about the customer’s satisfaction, but Nathan exceeded all expectations. Overall, Bill Page Toyota gets a solid 5 out of 5 stars from me. The dealership is well-organized, the staff is friendly and customer-focused, and it’s clear they prioritize a seamless experience. If you’re in the market for a Toyota in the Falls Church area, ask for Nathan—he’ll make sure you leave happy! Thank you, Nathan and the Bill Page team, for making my purchase such a positive one.
I recently had the pleasure of working with Nathan Dat
I recently had the pleasure of working with Nathan Dat Nguyen at Bill Page Toyota in Falls Church, VA, and I can’t recommend him or the dealership highly enough! From the moment I walked in, Nathan greeted me with a warm smile and made the entire car-buying process feel effortless and enjoyable. He was incredibly professional, taking the time to understand exactly what I was looking for in a Toyota without any high-pressure tactics. His knowledge of the vehicles was spot-on, and he patiently answered all my questions, walking me through options, features, and financing details in a clear and straightforward way. What stood out most was how genuinely pleasant Nathan was—his positive energy and enthusiasm made the experience fun rather than stressful. The purchase went incredibly smooth; everything from the test drive to signing the paperwork was handled efficiently, and I drove off in my new vehicle the same day without any surprises or hidden fees. It’s rare to find a sales consultant who truly cares about the customer’s satisfaction, but Nathan exceeded all expectations. Overall, Bill Page Toyota gets a solid 5 out of 5 stars from me. The dealership is well-organized, the staff is friendly and customer-focused, and it’s clear they prioritize a seamless experience. If you’re in the market for a Toyota in the Falls Church area, ask for Nathan—he’ll make sure you leave happy! Thank you, Nathan and the Bill Page team, for making my purchase such a positive one.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a good expérience at my visit especially Mr Hamaza
I had a good expérience at my visit especially Mr Hamaza was very nice and have a very great communication skill, and treated us nicely.
I had a good expérience at my visit especially Mr Hamaza
I had a good expérience at my visit especially Mr Hamaza was very nice and have a very great communication skill, and treated us nicely.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I purchased a certified pre-owned Toyota Camry - the
I purchased a certified pre-owned Toyota Camry - the sales rep (John) was honest and was the best part of this experience. However, following through on the "owed" maintenance has been a nightmare - basically, they ordered the wrong part twice (so I came into the dealership on multiple separate occasions only to be sent home again while they waited for the new part), and long story short, I have a janky workaround to a problem instead of an actual solution. They're also quite dishonest with their maintenance "timing." I never got an "I don't know when it'll be ready," instead getting "just give me 5 minutes," whenever I would ask a question (I was already 2 hours into my supposedly 1-hour-long wait). After this "5-minute warning," I waited for another 45 minutes before finally getting my car. I would not recommend fixing your car at this dealer, as there seems to be a ton of problems getting the correct parts.
I purchased a certified pre-owned Toyota Camry - the
I purchased a certified pre-owned Toyota Camry - the sales rep (John) was honest and was the best part of this experience. However, following through on the "owed" maintenance has been a nightmare - basically, they ordered the wrong part twice (so I came into the dealership on multiple separate occasions only to be sent home again while they waited for the new part), and long story short, I have a janky workaround to a problem instead of an actual solution. They're also quite dishonest with their maintenance "timing." I never got an "I don't know when it'll be ready," instead getting "just give me 5 minutes," whenever I would ask a question (I was already 2 hours into my supposedly 1-hour-long wait). After this "5-minute warning," I waited for another 45 minutes before finally getting my car. I would not recommend fixing your car at this dealer, as there seems to be a ton of problems getting the correct parts.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
I just purchased a Certified Pre-Owned Toyota Rav4 Hybrid
I just purchased a Certified Pre-Owned Toyota Rav4 Hybrid from Kwang at Bill Page Toyota. As a long-term customer, with my first purchase dating back to 2007, I highly recommend this dealership, particularly Kwang. He was pleasant, thoughtful, and helped guide us through the process, which included a last-minute trade-in. Thank you, Kwang, for staying on point and making the purchase process less painful! Adam also graciously stepped in, in Kwang's absence, and appreciated his support. Finally, I unexpectedly financed through the dealership and found the process to be relatively easy. The only suggested improvement would be a better management engagement and understanding of the customer. I highly recommend this dealership and team.
I just purchased a Certified Pre-Owned Toyota Rav4 Hybrid
I just purchased a Certified Pre-Owned Toyota Rav4 Hybrid from Kwang at Bill Page Toyota. As a long-term customer, with my first purchase dating back to 2007, I highly recommend this dealership, particularly Kwang. He was pleasant, thoughtful, and helped guide us through the process, which included a last-minute trade-in. Thank you, Kwang, for staying on point and making the purchase process less painful! Adam also graciously stepped in, in Kwang's absence, and appreciated his support. Finally, I unexpectedly financed through the dealership and found the process to be relatively easy. The only suggested improvement would be a better management engagement and understanding of the customer. I highly recommend this dealership and team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kwang was very helpful and knowledgeable about my
Kwang was very helpful and knowledgeable about my vehicle. He laid out my available options without coming off as pushy or overbearing.
Kwang was very helpful and knowledgeable about my
Kwang was very helpful and knowledgeable about my vehicle. He laid out my available options without coming off as pushy or overbearing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I bought my 2025 Grand Highlander Limited Hybrid almost 3
I bought my 2025 Grand Highlander Limited Hybrid almost 3 months ago with cash and went through 3 sets of 30 days temporary tags and still did not have any permanent tags or title. The first 4 weeks after buying, I called and asked for my tags and title and they told me that they couldn't get it because it require my Florida insurance (but noone had called me about it), then I went there and submitted my Florida insurance and get a 2nd set of temporary tag, after that 2nd set of temporary tag near expiring and still no tags and title (so I asked my brother in law to stoppedby the dealer to get the 3rd set of temporary tags for me, and they said that they can't issuse it), so I called and asked them to FedEx a 3rd set of temporary tags to me in Florida, but they sent it through snail mail and it arrived at the night of the tags expiring. Now my 3rd set of temporary tags is near expiring so I called the dealer and they said that they couldn't help me and for me to call the salesman directly. So I called the salesman Alvin Le a few days ago and he was overseas and he told me to call Karen, I went by the dealer today, called Karen and left a voice mail, but noone has called me back. I am getting tired of all my trips to the dealer without results, the customer service is terrible. My previous purchases from Priority Toyota was flawless. My 3rd set of temporary tags will expires in 5 days and I can't get anyone to help. Don't buy here, too much headache.
I bought my 2025 Grand Highlander Limited Hybrid almost 3
I bought my 2025 Grand Highlander Limited Hybrid almost 3 months ago with cash and went through 3 sets of 30 days temporary tags and still did not have any permanent tags or title. The first 4 weeks after buying, I called and asked for my tags and title and they told me that they couldn't get it because it require my Florida insurance (but noone had called me about it), then I went there and submitted my Florida insurance and get a 2nd set of temporary tag, after that 2nd set of temporary tag near expiring and still no tags and title (so I asked my brother in law to stoppedby the dealer to get the 3rd set of temporary tags for me, and they said that they can't issuse it), so I called and asked them to FedEx a 3rd set of temporary tags to me in Florida, but they sent it through snail mail and it arrived at the night of the tags expiring. Now my 3rd set of temporary tags is near expiring so I called the dealer and they said that they couldn't help me and for me to call the salesman directly. So I called the salesman Alvin Le a few days ago and he was overseas and he told me to call Karen, I went by the dealer today, called Karen and left a voice mail, but noone has called me back. I am getting tired of all my trips to the dealer without results, the customer service is terrible. My previous purchases from Priority Toyota was flawless. My 3rd set of temporary tags will expires in 5 days and I can't get anyone to help. Don't buy here, too much headache.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi We worked with Sultan for the car purchase and it was
Hi We worked with Sultan for the car purchase and it was a very good experience. He was patient and gave us an explanation of 2 different cars I was interested in and the cost and benefits associated with the different models and how to go about the finance. Would definitely recommend him and Bill Page Toyota dealership to purchase your next car.
Hi We worked with Sultan for the car purchase and it was
Hi We worked with Sultan for the car purchase and it was a very good experience. He was patient and gave us an explanation of 2 different cars I was interested in and the cost and benefits associated with the different models and how to go about the finance. Would definitely recommend him and Bill Page Toyota dealership to purchase your next car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Professional and accommodative service providers, from
Professional and accommodative service providers, from top management to the sales person. Go for Mr. Hamza when you are dealing with Bill Page Toyota! Thank you for the excellent service and humane treatment.
Professional and accommodative service providers, from
Professional and accommodative service providers, from top management to the sales person. Go for Mr. Hamza when you are dealing with Bill Page Toyota! Thank you for the excellent service and humane treatment.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The leadership, salesperson and the staff are excellent.
The leadership, salesperson and the staff are excellent. I found the service fulfilling, with all going the extra mile to accommodate the customer’s demands. Go for Mr. Hamza when you are looking for a salesperson at Bill Page Toyota!
The leadership, salesperson and the staff are excellent.
The leadership, salesperson and the staff are excellent. I found the service fulfilling, with all going the extra mile to accommodate the customer’s demands. Go for Mr. Hamza when you are looking for a salesperson at Bill Page Toyota!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase