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Larry H. Miller Volkswagen Tucson

(626 reviews)
Visit Larry H. Miller Volkswagen Tucson
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (520) 772-4747 (520) 772-4747
Used (520) 569-9979 (520) 569-9979
Service (520) 772-4799 (520) 772-4799

Reviews

(626 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Everyone was professional in the way they explained the

Everyone was professional in the way they explained the servicing of my VW Tiguan. The dealership was never pushy in trying to sell services and products that weren’t needed. Larry H Miller VW is worth taking your car to get serviced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback. Our team works hard to make sure each customer is happy with their experience, and it's great to hear that we were able to meet your needs. We hope that you will come back to see us soon.

Literally it’s always something.

Literally it’s always something. Feels scammy technicians do sloppy work; advisors miss important details.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing this to our attention. We take all feedback seriously and are committed to continuously improving our customer experience. I apologize for any inconvenience and would like to hear more about your visit. If we have not connected by the time you find this response, please contact me directly. I look forward to resolving this together. - Steven Federico, General Manager, (520) 670-3536, steven.federico@lhmauto.com

Very friendly crew.

Very friendly crew. Karl was very knowledgeable and helpful and kept me in the loop as to the progress on my car. Overall, was quicker than anticipated and had a great experience knowing my car was in good hands

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent customer service from Tommy and quick repairs

Excellent customer service from Tommy and quick repairs from the service department. This is why I come back. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I've always gone back to service my car.

I've always gone back to service my car. The grass IS NOT ALWAYS GREENER ELSEWHERE!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service advisor Karl Kompe is great!

Service advisor Karl Kompe is great! Very attentive and a pleasure to work with. Service technicians are very thorough and excellent work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Marcus was very helpful.

Marcus was very helpful. Glad to have dealt with him. He said as very kind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Visitor is the man.

Visitor is the man. I really appreciate his customers service and steadfast dedication to getting the job done. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Karl is very knowledgeable and efficient.

Karl is very knowledgeable and efficient. I always know my car is in good hands

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The first serviceman was very helpful however the second

The first serviceman was very helpful however the second one didn’t know how to aid.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

I appreciate your feedback and apologize for the inconsistency in the service you received. It's important to us that every team member provides helpful and knowledgeable assistance to our customers. Your satisfaction is our priority, so if there's anything else you'd like to discuss or if there's anything we can do to improve your experience, please feel free to reach out to me directly. - Steven Federico, General Manager, (520) 670-3536, steven.federico@lhmauto.com