Reviews
Didn’t get the used car I wanted because I waited days
Didn’t get the used car I wanted because I waited days then someone was there claiming it right before I got there. Salesman helped me get our 2nd choice with a deal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Service is good but no one can give us an answer about
Service is good but no one can give us an answer about the break pad loud squealing sound from our brand new 2023 Atlas. I would not recommend this vehicle to anyone because none of the service members can give us an answer on how they plan on fixing this issue. The solution now is just to clean off the pads with an air hose. We’ve had temp gauges go on and off, tire pressure lights on and off, all from a vehicle with less then 20k miles. I am worried for when this car isn’t under warranty anymore and how much repairs will cost to continue owning this vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback, and I am sorry to hear about the persistent issues you're facing with your 2023 Atlas. It's important to us that our service solutions are not only immediate but also long-lasting. It seems we have not met your expectations in this instance. We certainly don't want your concerns about future costs to overshadow the enjoyment of driving your Atlas. If we haven't yet connected directly to discuss a more satisfactory resolution and to give you peace of mind regarding the care of your vehicle, please reach out to me at your earliest convenience. - Steven Federico, General Manager, (520) 670-3536, steven.federico@lhmauto.com
Fast and efficient appointment.
Fast and efficient appointment. Great customer care. Service department was great. Car wash needs to be better.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I recently had work done to my jetta and I am very happy
I recently had work done to my jetta and I am very happy with the customer service and the service done to my car! Karl and his team definitely went above and beyond!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We out grew our Taos we purchased from here.
We out grew our Taos we purchased from here. Victor Gunnels was very resourceful in helping us choose the right vehicle for our needs. Great experience friendly people.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thomas was very helpful.
Thomas was very helpful. I will recommend him to friends Thank you Thomas! Very knowledgeable
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I would like to thank Manny Valencia from internet sales
I would like to thank Manny Valencia from internet sales and his team for helping us out with our purchase of a VW 2024 atlas. At the end of the day; happy wife happy life. Thank you Eric
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Was a great attention, communication was good, the
Was a great attention, communication was good, the service is very good. We are very happy with them. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The appointment was easy to make and quick to get in.
The appointment was easy to make and quick to get in. The advisers were friendly and very clear in what needed to be done and what could wait. Pricing was comparable to other dealerships in the area.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Elezar (service manager) and Matt (tech) were honest,
Elezar (service manager) and Matt (tech) were honest, helpful and educated me on everything. I went in for an emergency repair. These guys took great care of me. Customer service was above and beyond. Honestly couldn’t have asked for better assistance. Thank you both so much
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair