Reviews
Great service! great experience!
Great service! Great experience! Very good price for.oil change! Shawn was friendly, efficient and knowledgeable. Did great job of keeping me informed on what was being done and what vehicle might need. Done in timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nancy, I am glad to hear that you are pleased with the service that you received and your experience with us. Shawn is a great guy and I am glad that he took good care of your vehicle when it was in for its service. Let me know if you need anything else from us. -- Bill Klaer, General Manager
Service appt
I showed up early, was quoted a time reflecting my appt, which i expected. To my surprise my truck was done about 45 minutes earlier than expected. The place is clean, and full of friendly people.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
James, I am glad to hear that your truck was taken care of quickly. thank you for trusting us to work on your vehicle. Let me know if you need anything else from us. -- Bill Klaer, General Manager
10,000 Mile Service
Service was professional and performed more quickly than promised. Total time spent was just under one hour. I also received a complimentary car wash as part of the experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Heidi, thank you so much for trusting us to work on your vehicle. I am glad to hear that my team finished the work on your car earlier than expected. Have a great day. -- Bill Klaer, General Manager
Extraordinary customer service!
Larry H. Miller is staffed with an entourage of employees who go above and beyond to take care of my vehicle and to make the process of having my vehicle worked on and returned a convenient experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jen, I am glad to hear that you feel like my team went above and beyond to get your car repaired and back on the road in no time. Please let us know if you have any questions for us or if you need anything. -- Bill Klaer, General Manager
Excellent service
I had a great experience on my car buying journey arnie rodriguez is a true car profesional he help all the way at the end he help me buy a car not sell me one highly recommended
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am glad to hear that you had a great car buying experience with us. Arnie is a great guy and I will let him know that he did a great job. Please let me know if you need anything else from us and congrats on your new car. -- Bill Klaer, General Manager
Within my expectation
Excellent service with clear and detailed service price listed. There is one staff greeting me when I entered the store. One thing that I am not happy with is that when I make an appointment. I had detail listed all recalls that need to be fix. however, there is one material missing that they need to do special order. I suggest the staff can be more prepare so that I don’t need to go back for the second for both convenience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I am glad to hear that my team communicated everything to you well and that you know what was going on with your car. Thank you for trusting us to work on your car. I am glad that we could almost take care of everything in 1 visit. Let me know if you need anything else from us. -- Bill Klaer, General Manager
excellent service
I took my car in Saturday morning because I thought the heater was not working. It turns out I wasn't using one of the settings correctly. Shawn Aranda was great, service was prompt including the shuttle service. Very happy with LHM service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Zorro, Thank you for bringing your car to us and letting us do all of the service work on your car. I am glad that Shawn took great care of you during your visit. Have a great day. --Bill Klaer, General Manager
Noise like a fan they in my Jetta,2017
They did a great customer service, my car dealer was there n helps me a lot. The problem is they dud not fix n they did not find or know whats s the noide which I am not very happy , is a bran new car i just bought in August n has a funny noiise , LIKE I SAID I M NOT HAPPY. THEY WANT ME TO TAKE THE CAR AGAIN N CHECK IR NEXT DAY. I live out of town so I need tramsportation to come back home. Thank you hope my problem GETS SOLVED.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mussy, I am glad to hear that you were pleased with the customer service that you received while at the dealership. I am sorry that we couldn't take care of everything that was wrong with your car. please let me know if there is anything else we can do for you. -- Bill Klaer, General Manager
Service went as planned.
Service was done in a timely manner. Advised me of a service that needed done and told me it was covered except for a deductible.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Carol, I am glad to hear that we got your car in and out in a timely manner and that we got everything taken care of with your car. Let us know if you need anything else from us. -- Bill Klaer, General Manager
Thank you!
The staff has been more then helpful, informative and patient. I wouldn’t have the same confidence taking my car anywhere else. Thank you so much!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jessica, I am glad that you have felt that my staff is taking good care of you. Thanks for trusting us to do the service work on your car. -- Bill Klaer, General Manager