Reviews
Shawn is the best
I had the best customer service experience with Shawn this visit. My car was inspected, repaired, and ready to go in no time. He was very helpful, and I will definitely go back for future help.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I am glad that you had a great experience and that our customer service was up to par. Thank you for trusting us to repair your car. Let me know if you need anything else from us. -- Bill Klaer, General Manager
Wonderful experience
The sales experience was great. They had my paperwork done in under 30 minutes. They followed up with me and sent me serval helpful emails about my car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your new car! I am glad that you came in and bought a VW from us. I am happy that your car buying process was quick and easy. Let me know if you need anything else from us. -- Bill Klaer, General Manager
It was pertty good
It was good i just eish i didnt have to drive the a day to figure out theybordred me the wrong size all to wait another day but over all it was ok
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
I am glad that you trust us to work on your car and get it back on the road. Sorry for the slight delay when we ordered the wrong part. I appreciate your patience with us and I hope that you continue to do business with us. Let me know if you need anything else from us. -- Bill Klaer, General Manager
Car service
Shawn was very helpful in accommodating my service needs. I’m leasing a VW and wasn’t quite sure if I had a service package included. He went through and checked, and they informed me about the 2 oil change and tire rotation package. I couldn’t be more pleased with Shawn and the service of my car. I walked in without an appointment and left an hour and a half later.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for leasing a VW from us and thanks for trusting us to do the maintenance on your car. I am glad that your questions were answered and that our service was excellent. Have a great day! -- Bill Klaer, General Manager
Great experience
My experience with purchasing my first Vw was amazing, great service, fast, educated and curteous people. They are great in informing me about features and services
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your first ever VW! Welcome to the VW family. I am glad to hear that you had a positive car buying experience with us. Please let me know if you need anything else. -- Bill Klaer, General Manager
Great service
The service provided was superb. Staff was courteous, knowledgable and answered all questions. car was fixed and ready to go as promised. Would definitely recommend this company (and Travis the service rep) to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I am glad to hear that we took good care of your car and delivered on the service that we said we would provide. Thank you for trusting us to work on your car. Please let me know if you need anything else from us. -- Bill Klaer, General Manager
Wonderful Experience!
I had a great experience getting both an oil change for my car and a detail. My car has never looked better! It was obvious this dealership goes above and beyond for its customers. Everyone was friendly and made me feel comfortable from the start. The quality of the detail was fantastic!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I am glad to hear that you are pleased with the work that we did on your car. I am happy to hear that my team went above and beyond to provide you with an enjoyable experience at the dealership. Have a great day! -- Bill Klaer, General Manager
Great! Very pleased!
Very professional and courteous! Went above and beyond to make sure my car was serviced one hundred percent and explained everything done in detail! Done in a timely manner!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Livie, thank you for taking the time to leave our service team this great review. I am glad that my team went above and beyond to take good care of your car. Let me know if you need anything else from us. -- Bill Klaer, General Manager
Awesome!
The guys really helped me and worked hard to get me approved. Drove off the lot with a safe and reliable car! Would really recommend the staff here at Larry H Miller Volkswagen. Even got great financial advice from Tim. He was great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Alexis, I am glad to hear that you drove off the lot in a new car, congrats!! I am happy to hear that you had guys working hard to get you into a car you love at a price within your budget. Please let me know if you need anything else from us. -- Bill Klaer, General Manager
Fast and convenient
Everyone went out of their way to make sure that I got helped in in and out in no time. Travis and Andrew set the appointment and Shawn and Bekka made sure that my car got in and was done quickly they even took the time to clean the car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I am glad that multiple people from my team were able to assist you when you came in for your service appointment. I am glad that Shawn and Bekka made sure your car was taken care of in a timely manner. We look forward to seeing you in the future. -- Bill Klaer, General Manager