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Larry H. Miller Volkswagen Tucson

(626 reviews)
Visit Larry H. Miller Volkswagen Tucson
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (520) 772-4747 (520) 772-4747
Used (520) 569-9979 (520) 569-9979
Service (520) 772-4799 (520) 772-4799

Reviews

(626 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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ronald lee owner

Price agreement was a bit difficult otherwise the transaction went just fine. I expect this to be the norm though.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for leaving this review, Ronald! -Bill Klaer, General Manager

I don't know what to put here

Staff was friendly and service completed in a timely manor

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the 5-Star review, Renee! -Bill Klaer, General Manager

oil change

I had been meaning to arrange an appointment about 3 days before the date that best worked for me, but I kept on getting distracted and never did. Finally, my preferred day for the service arrived and I just drove in and asked if they might be able to fit me in. They checked if any cars were in the oil bay...answer no... and I was able to get in and out in less that about an hour and a half. Perfect.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for taking the time to leave this review, Steve! -Bill Klaer, General Manager

Review

Andrew was very thorough and helpful throughout the entire process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the 5-Star review, Anne! -Bill Klaer, General Manager

:Felling oif coming home :after being away:

Andrew Asmaan greeted m e as usual on my arrival giving me the feeling that he was there only for me. Car maintenance visits are normally stressful and traumatic; not at Larry H miller Volkswagon! Andrew took charge; explained everything to me and gave m e timely updates. Never any surprises.. I waited very comfortably in an extremely customer friendly waiting area. All staff with whom I had contact were very friendly and hospitable. I felt at home and always have when bringing my cars to be serviced. I always leave with confidence knowing the servicing of my car was accomplished in a very professional and caring environment. Thank you Larry H. Miller Volkswagon for your integrity and credibility. Sam Visconti

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much from the very bottom of my heart. Your feedback is vital to the way we operate as an organization and the way we do business as a dedicated, loyal Tucson Volkswagen dealership. Please, sir, let us know if anything at all should cross your path that would necessitate us becoming involved in your automotive endeavors in the future. Regards, Bill Klaer - General Manager

Go to Larry H. Miller Volkswagen!!!!

Larry H. Miller Volkswagen is a wonderful dealership. My husband and I leased a 2016 Tiguan from Gary Goodin; I purchased a 2014 Jetta from him 2 years ago. So, when we needed another vehicle we knew we would have a pleasurable experience. Everyone at Larry H. Miller is always wonderful. Especially our sales person, Gary Goodin, the GM, Bill Klaer, as well as the service department. If you are looking to buy or lease a vehicle you should check out Larry H. Miller Volkswagen in Tucson. They are fantastic!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thanks for the 5-star review! -Bill Kaler, General MAnager

Customer

Service was polite, and all my questions were answered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for leaving this review, Stephen! Let us know if you have any questions or concerns moving forward. -Bill Klaer, General Manager

Brake Repair

Great staff and quality service! Loaner car provided while waiting for part to come in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the feedback, Mark! -Bill Klaer, General MAnager

Great service

They were really good and got me out earlier than the time estimate when I asked for when they started.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the 5-Star review, Susan! -Bill Klaer, General Manager

New Car Experience

I was very hesitant about trading in my vehicle because of my credit history current and past. I was able to purchase a brand new 2017 Jetta today and it was such a great experience. Gary Goodin was my salesman and he was so incredibly nice and definitely an asset to the car sales world. He was knowledgeable and true to his word. Also a huge shout out to Bob Percy for going over and beyond in finding me a finance company to buy out my trade and qualify me for a new loan. Last but not least to The birthday boy Ken for making me feel like it's ok to smile and be happy, which I haven't been in quite a while. Now if your asking yourself wow this woman sounds like she's known these people forever not the case at all, just met them today but that's how comfortable they make you feel at their dealership. I most definitely would recommend Larry H Miller Volkswagen to anyone looking for a car!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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