Reviews
Service
Always courteous and this time they were very quick with the service. I truly appreciate them squeezing my car during a busy work day
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your fantastic review Krista! - Bill Klaer, General Manager
Excellent Job on Repairs
Travis did an excellent job explaining the issues with my Jetta TDI. He arranged a loaner vehicle as the repairs were to take a few days. He communicated with me the entire time on what was happening and what would and would not be covered under my extended warranty. All repairs were completed as expected and I am happy with the outcome and pricing of the repairs. I will continue to bring my vehicle to LHM VW and Travis.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your review. We appreciate your feedback and will pass this along to Travis! - Bill Klaer, General Manager
50,000 mile serivce
Andrew and everyone in the service dept. was efficient and courteous as always. Great service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for your review, Brad- we look forward to serving you again soon!
Great Service
Great service! Overall, it was a great experience with the service personnel and the job done (service). I'm greatly satisfied with the whole experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for providing us with a 5-Star review! -Karl Siebern, General Manager
Great Service
Travis did an excellent job getting my vehicle quickly in for service. Terry, the mechanic, did an excellent job as always. They told me about a few items I need to address at my next service and got me out of there in 45 minutes. Great job guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your review, Sal. We appreciate your business, I will pass this on to Travis! -Karl Siebern, General Manager
Title of what?
My experience was very nice. I was happy with the dealership. everything was dome in a timely manner. The shuttle driver was very nice. I was able to use my slightly outdated coupon.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your 5-star review! I will pass this on to the team. - Karl Siebern, General Manager
Louis Doll
It took awhile for the recall ignition part to get to the dealership but your representative Travis was with me all of the time. He is a great asset to your company and I appreciate his staying with me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Louis, thank you for providing us with a 5-Star review! -Karl Siebern, General Manager
New Touareg
Our sales advisor was trustworthy and went the extra mile to make the deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your 5-star review! - Karl Siebern, General Manager
Buying a new VW Passat
My overall experience at LHM VW went very well I was pleased with how smooth the everything went Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Richard, thank you for providing us with a 5-Star review! -Karl Siebern, General Manager
Great Service
Andrew took great care of me - my Touareg was serviced and returned to me in short order - excellent service. Thanks Andres!! George
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review! Your feedback is extremely valuable to us, and we will be sharing it with Andrew! -Karl Siebern, General Manager